Financial Services benefit from Lean

Analysis of the % value added to total lead time of financial value streams show improvement opportunities of similar magnitude to industrial value streams. Typically in an end to end financial process less than 20% of the start to end "lead time" of the process involves value being added to the transaction; so the potential is to accelerate these processes by up to 500%, achieving capacity increases and on time "delivery" exists. Business Excellence has developed a "Lean Financial Services" approach to engage organisations in "Lean Financial Services" implementation. Our experience is that Financial Services become even more enthusiastic about opportunities to cut waste out, fix underlying quality issues and realign resources to achieve at least 50% reductions in lead time and associated improvements in on time settlement.