Coaching and training Luxembourg Businesses  Building Operational Excellence and transforming customer experiences 
 

LEAN in Operations and Service
Quality
 / Six Sigma
Business Process Re-engineering 
Lean Visual and Collaborative Project Management
New Product Development & Innovation Support


Citius, Altius, Fortis - How to Keep ahead of the Pack 
 "Citius, Altius, Fortis" Faster, Higher, Stronger the Olympic motto is a great ambition for businesses wanting to thrive in their sector.  

Business Excellence Results


To thrive in a competitive environment organisations must provide exceptional service to customers i.e. Operational Excellence through your entire Business 

Deliver outstanding quality every day, faster order fulfilment and all at lower cost than your competitors; that's the magic that Business Excellence helps you to achieve.

Business Excellence works with your business to meet ambitious targets with your employees who will learn why the organisation has to adapt and will be helped in the implementation of game changing projects to align the whole enterprise to customer fulfillment. 

Lean Principles for Business Excellence


Every enterprise, public or commercial, industrial or service can achieve competitive advantage from the application of Lean principles derived from Toyota Production System. They enable business processes to be streamlined "waste" free to deliver more "value" in the customers' eyes, with improved response time, service and quality levels. 

Recent Announcements

  • Flexibility driven customer service with S.M.E.D The customer service challenge:In an ideal world, customers would all regularly order the exact same product in high volumes. The real-life trend for most company's existing customers ...
    Posted Apr 28, 2020, 8:57 AM by Frederick Portal
  • Leaning out trade processing at the European Investment Bank Eighteen months after speaking at the first E.I.B. Back Office Treasury "Forum" in 2015, I was delighted to be asked to present with Jean-Erik de Zagon from ...
    Posted Jul 13, 2017, 3:12 AM by Frederick Portal
  • Project Management Forum at Mitsubishi Bank Business Excellence recently presented an introduction to Project Management to the Directors and senior Managers of Mitsubishi UFJ Global Custody SA in Luxembourg. This could have been just an ordinary ...
    Posted Mar 14, 2016, 7:39 AM by Frederick Portal
  • European Investment Bank "Optimising the Back Office" Forum: Business Excellence's Frederick Portal was honoured to be the keynote speaker and facilitator of workshop sessions during a two day event organised by E ...
    Posted Oct 5, 2015, 11:06 AM by Frederick Portal
  • Visual Project Management Last week Business Excellence founder Frederick Portal was invited to view the "Nexans Way" of "Visual Project Management" during a 2 day workshop to roll VPM out in the early ...
    Posted Apr 10, 2015, 7:25 AM by Frederick Portal
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