The following list contains various articles written over a time on topics ranging from cost reduction, knowledge management to addressing operational issues and problems. They all first appeared in the blog Leading and Managing Business maintained by N.Balajhi. You can view / download them. You may use them as per your wish subject to the condition that you quote the source and give due credit to BGC and N.Balajhi. You can contact me at nb@nbalajhi.com and also at nbalajhi@gmail.com for any queries and discussion.
On Strategy
Corporate mission and vision statements
Chain or Group? Depends on how you define customer experience
On cost Reduction / Operations improvement
Cost cutting - The way forward
On Customers / Receivables / Sales
On Performance / Competitiveness
Competitive performance - Beat the odds
On Knowledge management / innovation
Two big challenges of Knowledge management