Call Center Management System Project report with source code

PROJECT REPORT & SOURCE CODE

CALL CENTER MANAGEMENT SYSTEM PROJECT SOURCE CODE

PROJECT REPORT

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MAINTENANCE:

Project of call center management system with maintenance of the project is very easy due to its modular design and concept any modification can be done very easily. All the data are stored in the software as per user need & if user wants to change he has to change that particular data, as it will be reflected in the software every where. Some of the maintenance applied is: -The project Call Center Management System automates . center management system With Report & Source Code.

(1) BREAKDOWN MAINTENANCE:-

The maintenance is applied when an error occurs & system halts and further processing can not be done .At this time user can view documentation or consult us for rectification & we will analyze and change the code if needed. Example: - Call Center Executive Asp.Net Project Source Code Related Projects. Call Center Execution System Distributed Channel Management System Project Source CodeIf user gets a error “report width is larger than paper size” while printing report & reports can not be generated then by viewing the help documentation & changing the paper size to ‘A4’ size of default printer will rectify the problem.”

(2) PREVENTATIVE MAINTENANCE: -

User does this maintenance at regular intervals for smooth functioning (operation) of software as per procedure and steps mentioned in the manual.

Some reasons for maintenance are: -

(a) Error Correction: - Errors, which were not caught during testing, after the system has, been implemented. Rectification of such errors is called corrective maintenance.

(b) New or changed requirements:- When business requirements changes due to changing opportunities.Call Center Management System Project Report: Synopsis Of Call Center Management System Project:

(c) Improved performance or maintenance requirements: -Changes that is made to improve system performance or to make it easier to maintain in the future are called preventive maintenance.Advances in technology (Adaptive maintenance): - Adaptive maintenance includes all the changes made to a system in order to introduce a new technology.

SECURITY MEASURES:-

The security measures imposed in the software are:

(1) A login password is provided in the software. User must login to activate the application.

(2) User cannot change the password. To change password he must contact the administrator.

(3) The user/password are given through oracle Server. If this is installed on NT 4.0 then it is highly secured. If it is installed on Windows 2000, then run in degraded mode.

(4) Data security, correctness integrity is checked up before saving, update or delete if errors found the procedure is aborted.Call Center Management System is an Intranet and Internet Application which deals with Automation of a call center For Source code of all projects.

(5) A primary key & foreign key concept is implemented for avoiding incorrect data entry or intentional or accidental delete or modification of data.

(6) When user tries to delete the data then this first check for its reference used by other data, if found the deletion aborted.

(7) I am also providing various securities at user level or at forms.

BENEFITS OF CBAP SYSTEM

1. Timely and accurate orders processing.

2. High volume of transactions in the bms would have been impossible to handle manually or very difficult to handle on old system. Download call center execution system project source code and Client Server Based Live Meeting Project Source Code and Project Report; HR Management System

3. System is very easy and allows multi user to perform the job simultaneously.

4. Requires no special commands to be remembered for the users to do their job.

5. Security aspects have been brought under Total control. Each user can perform only the role assigned to him.

6. The new system maintains the backup which is very important for the finance persons.

7. Due to total automation there is very less chance that user can get his jobbing wrong.

8. Complex jobs like validation and error correction made very simple for the end user and require minimal keystrokes for getting it ever with.

9. Reduced manpower requirements.

10. Reporting on pungencies and exception events.

PROJECT SOURCE CODE

CALL CENTER MANAGEMENT SYSTEM PROJECT SOURCE CODE FREE DOWNLOAD

CALL CENTER MANAGEMENT SYSTEM PROJECT SOURCE CODE FREE DOWNLOAD