Terms

PAYMENT

All orders must be prepaid (we will send you a pro-forma invoice).
In this way, we are able keep our prices low.

PAYMENT METHODS

Normally bank transfer, details on the invoice.
On request we can send you a PayPal invoice, this allows you to pay with most Credit / Debit cards. PayPal charge a fee, and this will be added.

CANCELLATIONS

Contact us if you wish to cancel your order.
If do this before we ship your board(s), there will be no charge.
If do this after we ship your board(s), there will be an administration- and retesting-fee per board; items must be returned in their original packaging; you must pay for return postage.

GUARANTEE

The boards are designed following established principles, and built to high standards by an assembly-house.
The boards are JTAGged before despatch, and following the Hello world procedure will not void the guarantee.
If this procedure doesn’t work, contact us within 28 days of receipt; return the board to us only if we ask (items must be returned in their original packaging; you must pay for return postage).
Once you start connecting the board to other things, the guarantee void (and we cannot accept returns).

DELIVERY

BubbleBoards and accessories are normally held in stock.
Out of stock items will be sent as soon as possible.

EMAIL SUPPORT

We will do our best to support your project, but we all have other jobs.

ON-SITE SUPPORT

Subject to quotation, subject to our group’s time-commitments, our willingness to travel, proximity of night-life, quality of local women/beer, etc.