Notes from "The Hamster Revolution: How to Manage Your Email Before it Manages You" [ISBN:9781576754375]
The 1-2-3 Email Quantity Tool.
Before sending emails check that it's:
1. Needed [Timely, Relevant, Complete]
2. Appropriate [Compliant, Professional, Inoffensive]
3. Targeted [Best Channel, limit use of ReplyToAll, CC, DistributionLists]
The A-B-C Email Quality Tool
A. Action Summary: a single sentence that summarizes the specific action, purpose, or key point of your email
B. Background: The body of the message; hone your ideas and sort them into logical order
1. Chunk your Key points
2. Define and Limit attachments
3. Keep emails and execs Consise
C. Close: Summary and closing statements
1. Extensive Niceties
2. Next Steps
3. Auto Signature
Organise information with COTA folders
1. Clients
2. Outputs
3. Teams
4. Admin
Notes on COTA:
Folders Numbered to keep order and priority.
_GENERAL sub-folders to capture information that straddles more than one folder
_TEMPLATE sub-folders can be copied to create pro-forma directory layouts; helps to keep uniformity.