Zen and the Art of Motorcycle Maintenance

This is my favorite book and I highly recommend it. http://www.amazon.ca/Zen-And-The-Motorcycle-Maintenance/dp/0060589469

Some of my favorite Extracts:

Extracts from ZAMM :

Everything between [ ] ares notes from JF explaining the text

Keywords: Quality, technological hopelessness, squareness, continuity, discontinuity, spectrum, flow, consciousness, detachment, knowledge gap,

Pirsig’s / Phaedrus’ wave of crystallization:

1. refusal to define quality because it is undefinable [like the Tao, but the system requires everyting to be defined.]

2. metaphysical, the trinity quality mind matter, relationship of Quality to mind and matter and had identified Quality as the parent of mind and matter. Now, armed with his new time-interrelated metaphysical trinity, he had that romantic-classic Quality split, the one which had threatened to ruin him, completely stopped. They couldn't cut up Quality now. He could sit there and at his leisure cut them up. Romantic Quality always correlated with instantaneous impressions. Square Quality always involved multiple considerations that extended over a period of time. Romantic Quality was the present, the here and now of things. Classic Quality was always concerned with more than just the present. The relation of the present to the past and future was always considered. If you conceived the past and future to be all contained in the present, why, that was groovy, the present was what you lived for. And if your motorcycle is working, why worry about it? But if you consider the present to be merely an instant between the past and the future, just a passing moment, then to neglect the past and future for the present is bad Quality indeed. The motorcycle may be working now, but when was the oil level last checked? Fussbudgetry from the romantic view, but good common sense from the classic.

3. descent into insanity after realizing that quality and Tao are the same. See end of chapter 20: “Then his mind's eye looked up and caught his own image and realized where he was and what he was seeing and -- I don't know what really happened -- but now the slippage that Phædrus had felt earlier, the internal parting of his mind, suddenly gathered momentum, as do the rocks at the top of a mountain. Before he could stop it, the sudden accumulated mass of awareness began to grow and grow into in avalanche of thought and awareness out of control; with each additional growth of the downward tearing mass loosening hundreds of times its volume, and then that mass uprooting hundreds of times its volume more, and then hundreds of times that; on and on, wider and broader, until there was nothing left to stand. No more anything. It all gave way from under him.”

Pirsig shows that rationality's pursuit of "Pure Truths" derives from the first Greek philosophers who were establishing the concept of truth, against the opposing force of "The Good". He argues that although rational thought may find truth (or The Truth) it may not be valid for all experiences [relativity: reality depends on focus]. Therefore, what is needed is an approach to viewing life that is more varied and inclusive and has a wider range of application. He makes a thorough case that originally the Greeks did not distinguish between "Quality" and "Truth" – they were one and the same – and that the divorce was, in fact, artificial (though needed at the time) and is now a source of much frustration and unhappiness in the world, particularly overall dissatisfaction with modern life.

Pirsig aims towards a perception of the world that embraces both sides, the rational and the romantic. This means encompassing "irrational" sources of wisdom and understanding as well as science, reason and technology. In particular, this must include bursts of creativity and intuition that seemingly come from nowhere and are not (in his view) rationally explicable. Pirsig seeks to demonstrate that rationality and Zen-like "being in the moment" can harmoniously coexist. He suggests such a combination of rationality and romanticism can potentially bring a higher quality of life.

- - -

We're living in topsy-turvy times, and I think that what causes the topsy-turvy feeling is inadequacy of old forms of thought to deal with new experiences.

If Quality were dropped, only rationality would remain unchanged. After conjuring up this vision of a Qualityless world, he was soon attracted to its resemblance to a number of social situations he had already read about. Ancient Sparta came to mind, Communist Russia and her satellites. Communist China, the Brave New World of Aldous Huxley and the 1984 of George Orwell. That's the look. That sums it. Squareness. When you subtract quality you get squareness. Absence of Quality is the essence of squareness.

Hold Quality undefined. That was the secret.

Phædrus wrote, with some beginning awareness that he was involved in a strange kind of intellectual suicide, "Squareness may be succinctly and yet thoroughly defined as an inability to see quality before it's been intellectually defined, that is, before it gets all chopped up into words -- .We have proved that quality, though undefined, exists. Its existence can be seen empirically in the classroom, and can be demonstrated logically by showing that a world without it cannot exist as we know it. What remains to be seen, the thing to be analyzed, is not quality, but those peculiar habits of thought called ‘squareness’ that sometimes prevent us from seeing it."

The Buddha, the Godhead, resides quite as comfortably in the circuits of a digital computer or the gears of a cycle transmission as he does at the top of a mountain or in the petals of a flower. To think otherwise is to demean the Buddha...which is to demean oneself.

He felt that institutions such as schools, churches, governments and political organizations of every sort [MLM, scams…] all tended to direct thought for ends other than truth, for the perpetuation of their own functions, and for the control of individuals in the service of these functions.

When everything is divided up into substance and method, just as when everything's divided up into subject and object, there's really no room for Quality at all. His thesis was not to be a part of a substantive field, because to accept a split into substantive and methodological was to deny the existence of Quality. If Quality was going to stay, the concept of substance and method would have to go.

That's the dimension he's in. The groovy dimension. I'm being awfully square talking about all this mechanical stuff all the time. It's all just parts and relationships and analyses and syntheses and figuring things out and it isn't really here. It's somewhere else, which thinks it's here, but it is a million miles away. This is what it's all about. He's on this dimensional difference which underlay much of the cultural changes of the sixties, I think, and is still in the process of reshaping our whole national outlook on things. The "generation gap" has been a result of it. The names "beat" and "hip" grew out of it. Now it's become apparent that this dimension isn't a fad that's going to go away next year or the year after. It's here to stay because it's a very serious and important way of looking at things that looks incompatible with reason and order and responsibility but actually is not. Now we are down to the root of things.

To discover a metaphysical relationship of Quality and the Buddha at some mountaintop of personal experience is very spectacular. And very unimportant. If that were all this Chautauqua was about I should be dismissed. What's important is the relevance of such a discovery to all the valleys of this world, and all the dull, dreary jobs and monotonous years that await all of us in them.

The term logos, the root word of "logic," refers to the sum total of our rational understanding of the world. Mythos is the sum total of the early historic and prehistoric myths which preceded the logos. The mythos includes not only the Greek myths but the Old Testament, the Vedic Hymns and the early legends of all cultures which have contributed to our present world understanding. The mythos-over-logos argument states that our rationality is shaped by these legends, that our knowledge today is in relation to these legends as a tree is in relation to the little shrub it once was. One can gain great insights into the complex overall structure of the tree by studying the much simpler shape of the shrub. There's no difference in kind or even difference in identity, only a difference in size. There is only one kind of person, Phædrus said, who accepts or rejects the mythos in which he lives. And the definition of that person, when he has rejected the mythos, Phædrus said, is "insane." To go outside the mythos is to become insane. -- He knew! He must have known what was about to happen. It's starting to open up. You have all these fragments, like pieces of a puzzle, and you can place them together into large groups, but the groups don't go together no matter how you try, and then suddenly you get one fragment and it fits two different groups and then suddenly the two great groups are one. The relation of the mythos to insanity. That's a key fragment. I doubt whether anyone ever said that before. Insanity is the terra incognita surrounding the mythos. And he knew! He knew the Quality he talked about lay outside the mythos. Now it comes! Because Quality is the generator of the mythos. That's it. That's what he meant when he said, "Quality is the continuing stimulus which causes us to create the world in which we live. All of it. Every last bit of it." Religion isn't invented by man. Men are invented by religion. Men invent responses to Quality, and among these responses is an understanding of what they themselves are. You know something and then the Quality stimulus hits and then you try to define the Quality stimulus, but to define it all you've got to work with is what you know. So your definition is made up of what you know. It's an analogue to what you already know. It has to be. It can't be anything else. And the mythos grows this way. By analogies to what is known before. The mythos is a building of analogues upon analogues upon analogues. These fill the collective consciousness of all communicating mankind. Every last bit of it. The Quality is the track that directs the train. What is outside the train, to either side...that is the terra incognita of the insane. He knew that to understand Quality he would have to leave the mythos. That's why he felt that slippage. He knew something was about to happen.

The mythos. The mythos is insane. That's what he believed. The mythos that says the forms of this world are real but the Quality of this world is unreal, that is insane!

And in Aristotle and the ancient Greeks he believed he had found the villains who had so shaped the mythos as to cause us to accept this insanity as reality.

The pre-Socratic philosophers mentioned so far all sought to establish a universal Immortal Principle in the external world they found around them. Their common effort united them into a group that may be called Cosmologists. They all agreed that such a principle existed but their disagreements as to what it was seemed irresolvable. The followers of Heraclitus insisted the Immortal Principle was change and motion. But Parmenides' disciple, Zeno, proved through a series of paradoxes that any perception of motion and change is illusory. Reality had to be motionless. The resolution of the arguments of the Cosmologists came from a new direction entirely, from a group Phædrus seemed to feel were early humanists. They were teachers, but what they sought to teach was not principles, but beliefs of men. Their object was not any single absolute truth, but the improvement of men. All principles, all truths, are relative, they said. "Man is the measure of all things." These were the famous teachers of "wisdom," the Sophists of ancient Greece. To Phædrus, this backlight from the conflict between the Sophists and the Cosmologists adds an entirely new dimension to the Dialogues of Plato. Socrates is not just expounding noble ideas in a vacuum. He is in the middle of a war between those who think truth is absolute and those who think truth is relative. He is fighting that war with everything he has. The Sophists are the enemy. Now Plato's hatred of the Sophists makes sense. He and Socrates are defending the Immortal Principle of the Cosmologists against what they consider to be the decadence of the Sophists. Truth. Knowledge. That which is independent of what anyone thinks about it. The ideal that Socrates died for. The ideal that Greece alone possesses for the first time in the history of the world. It is still a very fragile thing. It can disappear completely. Plato abhors and damns the Sophists without restraint, not because they are low and immoral people...there are obviously much lower and more immoral people in Greece he completely ignores. He damns them because they threaten mankind's first beginning grasp of the idea of truth. That's what it is all about. The results of Socrates' martyrdom and Plato's unexcelled prose that followed are nothing less than the whole world of Western man as we know it. If the idea of truth had been allowed to perish unrediscovered by the Renaissance it's unlikely that we would be much beyond the level of prehistoric man today. The ideas of science and technology and other systematically organized efforts of man are dead-centered on it. It is the nucleus of it all. And yet, Phædrus understands, what he is saying about Quality is somehow opposed to all this. It seems to agree much more closely with the Sophists.

"What moves the Greek warrior to deeds of heroism," Kitto comments, "is not a sense of duty as we understand it...duty towards others: it is rather duty towards himself. He strives after that which we translate `virtue' but is in Greek areté, `excellence' -- we shall have much to say about areté. It runs through Greek life."

Phædrus is fascinated too by the description of the motive of "duty toward self " which is an almost exact translation of the Sanskrit word dharma, sometimes described as the "one" of the Hindus. Can the dharma of the Hindus and the "virtue" of the ancient Greeks be identical? Quality! Virtue! Dharma! That is what the Sophists were teaching! Not ethical relativism. Not pristine "virtue." But areté. Excellence. Dharma! Before the Church of Reason. Before substance. Before form. Before mind and matter. Before dialectic itself. Quality had been absolute. Those first teachers of the Western world were teaching Quality, and the medium they had chosen was that of rhetoric. He has been doing it right all along. Kitto had more to say about this areté of the ancient Greeks. "When we meet areté in Plato," he said, "we translate it `virtue' and consequently miss all the flavour of it. `Virtue,' at least in modern English, is almost entirely a moral word; areté, on the other hand, is used indifferently in all the categories, and simply means excellence." Areté implies a respect for the wholeness or oneness of life, and a consequent dislike of specialization. It implies a contempt for efficiency...or rather a much higher idea of efficiency, an efficiency which exists not in one department of life but in life itself. Phædrus remembered a line from Thoreau: "You never gain something but that you lose something." And now he began to see for the first time the unbelievable magnitude of what man, when he gained power to understand and rule the world in terms of dialectic truths, had lost. He had built empires of scientific capability to manipulate the phenomena of nature into enormous manifestations of his own dreams of power and wealth...but for this he had exchanged an empire of understanding of equal magnitude: an understanding of what it is to be a part of the world, and not an enemy of it.

We always condemn most in others, he thought, that which we most fear in ourselves.

Quality destroys objectivity every time.

When everything is divided up into substance and method, just as when everything's divided up into subject and object, there's really no room for Quality at all

Dialectic generally means "of the nature of the dialogue," which is a conversation between two persons. Nowadays it means logical argumentation. It involves a technique of cross-examination, by which truth is arrived at. It's the mode of discourse of Socrates in the Dialogues of Plato. Plato believed the dialectic was the sole method by which the truth was arrived at. The only one.

People who can't stand Aristotle's endless specificity of detail are natural lovers of Plato's soaring generalities. People who can't stand the eternal lofty idealism of Plato welcome the down-to-earth facts of Aristotle. Plato is the essential Buddha-seeker who appears again and again in each generation, moving onward and upward toward the "one." Aristotle is the eternal motorcycle mechanic who prefers the "many." I myself am pretty much Aristotelian in this sense, preferring to find the Buddha in the quality of the facts around me, but Phædrus was clearly a Platonist by temperament and when the classes shifted to Plato he was greatly relieved. His Quality and Plato's Good were so similar that if it hadn't been for some notes Phædrus left I might have thought they were identical. But he denied it, and in time I came to see how important this denial was.

I think present-day reason is an analogue of the flat earth of the medieval period. If you go too far beyond it you're presumed to fall off, into insanity. And people are very much afraid of that. I think this fear of insanity is comparable to the fear people once had of falling off the edge of the world. Or the fear of heretics. There's a very close analogue there.

"But what's happening is that each year our old flat earth of conventional reason becomes less and less adequate to handle the experiences we have and this is creating widespread feelings of topsy-turviness. As a result we're getting more and more people in irrational areas of thought...occultism, mysticism, drug changes and the like...because they feel the inadequacy of classical reason to handle what they know are real experiences."

"I'm not sure what you mean by classical reason."

"Analytic reason, dialectic reason. Reason which at the University is sometimes considered to be the whole of understanding. You've never had to understand it really. It's always been completely bankrupt with regard to abstract art. Non representative art is one of the root experiences I'm talking about. Some people still condemn it because it doesn't make 'sense.' But what's really wrong is not the art but the ‘sense,' the classical reason, which can't grasp it. People keep looking for branch extensions of reason that will cover art's more recent occurrences, but the answers aren't in the branches, they're at the roots."

He told her angrily, "Narrow it down to the front of one building on the main street of Bozeman. The Opera House. Start with the upper left-hand brick."

Her eyes, behind the thick-lensed glasses, opened wide. She came in the next class with a puzzled look and handed him a five-thousand-word essay on the front of the Opera House on the main street of Bozeman, Montana. "I sat in the hamburger stand across the street," she said, "and started writing about the first brick, and the second brick, and then by the third brick it all started to come and I couldn't stop. They thought I was crazy, and they kept kidding me, but here it all is. I don't understand it."

Neither did he, but on long walks through the streets of town he thought about it and concluded she was evidently stopped with the same kind of blockage that had paralyzed him on his first day of teaching. She was blocked because she was trying to repeat, in her writing, things she had already heard, just as on the first day he had tried to repeat things he had already decided to say. She couldn't think of anything to write about Bozeman because she couldn't recall anything she had heard worth repeating. She was strangely unaware that she could look and see freshly for herself, as she wrote, without primary regard for what had been said before. The narrowing down to one brick destroyed the blockage because it was so obvious she had to do some original and direct seeing.

He experimented further. In one class he had everyone write all hour about the back of his thumb. Everyone gave him funny looks at the beginning of the hour, but everyone did it, and there wasn't a single complaint about "nothing to say."

In another class he changed the subject from the thumb to a coin, and got a full hour's writing from every student. In other classes it was the same. Some asked, "Do you have to write about both sides?" Once they got into the idea of seeing directly for themselves they also saw there was no limit to the amount they could say. It was a confidence-building assignment too, because what they wrote, even though seemingly trivial, was nevertheless their own thing, not a mimicking of someone else's. Classes where he used that coin exercise were always less balky and more interested.

As a result of his experiments he concluded that imitation was a real evil that had to be broken before real rhetoric teaching could begin. This imitation seemed to be an external compulsion. Little children didn't have it. It seemed to come later on, possibly as a result of school itself.

The Church of Reason, like all institutions of the System, is based not on individual strength but upon individual weakness. What's really demanded in the Church of Reason is not ability, but inability. Then you are considered teachable. A truly able person is always a threat. Phædrus sees that he has thrown away a chance to integrate himself into the organization by submitting to whatever Aristotelian thing he is supposed to submit to. But that kind of opportunity seems hardly worth the bowing and scraping and intellectual prostration necessary to maintain it. It is a low-quality form of life.

He'd been speculating about the relationship of Quality to mind [subject] and matter [object] and had identified Quality as the parent of mind [subject] and matter [object], that event which gives birth to mind and matter. This Copernican inversion of the relationship of Quality to the objective world could sound mysterious if not carefully explained, but he didn't mean it to be mysterious. He simply meant that at the cutting edge of time, before an object can be distinguished, there must be a kind of nonintellectual awareness, which he called awareness of Quality. You can't be aware that you've seen a tree until after you've seen the tree, and between the instant of vision and instant of awareness there must be a time lag. We sometimes think of that time lag as unimportant, But there's no justification for thinking that the time lag is unimportant.

The past exists only in our memories, the future only in our plans. The present [the leading edge] is our only reality. The tree that you are aware of intellectually, because of that small time lag, is always in the past and therefore is always unreal. Any intellectually conceived object is always in the past and therefore unreal. Reality is always the moment of vision before the intellectualization takes place. There is no other reality. This “preintellectual reality” is what Phædrus felt he had properly identified as Quality. Since all intellectually identifiable things must emerge from this preintellectual reality, Quality is the parent, the source of all subjects and objects.

He felt that intellectuals usually have the greatest trouble seeing this Quality, precisely because they are so swift and absolute about snapping everything into intellectual form. The ones who have the easiest time seeing this Quality are small children, uneducated people and culturally "deprived" people. These have the least predisposition toward intellectuality from cultural sources and have the least formal training to instill it further into them. That, he felt, is why squareness is such a uniquely intellectual disease. He felt he'd been accidentally immunized from it, or at least to some extent broken from the habit by his failure from school. After that he felt no compulsive identification with intellectuality and could examine anti-intellectual doctrines with sympathy.

Squares, he said, because of their prejudices toward intellectuality usually regard Quality, the preintellectual reality, as unimportant, a mere uneventful transition period between objective reality and subjective perception of it. Because they have preconceived ideas of its unimportance they don't seek to find out if it's in any way different from their intellectual conception of it. Jf note: to “squares/intelectuals” quality is only type 1 [Aristotle, discipline, conformity] not type 2 [Plato’s, creativity, continuous improvement].

We could not possibly be conscious of these things and remember all of them because our mind would be so full of useless details we would be unable to think. From all this awareness we must select, and what we select and call consciousness is never the same as the awareness because the process of selection mutates it. We take a handful of sand from the endless landscape of awareness around us and call that handful of sand the world. [JF: we unconsciously always perform statistical sampling, Fourrier analysis and integration, this creates our own personal reality which is different than the world’s]

The application of this knife, the division of the world into parts and the building of this structure, is something everybody does. All the time we are aware of millions of things around us...these changing shapes, these burning hills, the sound of the engine, the feel of the throttle, each rock and weed and fence post and piece of debris beside the road...aware of these things but not really conscious of them unless there is something unusual or unless they reflect something we are predisposed to see. We could not possibly be conscious of these things and remember all of them because our mind would be so full of useless details we would be unable to think. From all this awareness we must select, and what we select and call consciousness is never the same as the awareness because the process of selection mutates it. We take a handful of sand from the endless landscape of awareness around us and call that handful of sand the world.

Once we have the handful of sand, the world of which we are conscious, a process of discrimination goes to work on it. This is the knife. We divide the sand into parts. This and that. Here and there. Black and white. Now and then. The discrimination is the division of the conscious universe into parts.

The handful of sand looks uniform at first, but the longer we look at it the more diverse we find it to be. Each grain of sand is different. No two are alike. Some are similar in one way, some are similar in another way, and we can form the sand into separate piles on the basis of this similarity and dissimilarity. Shades of color in different piles...sizes in different piles...grain shapes in different piles...subtypes of grain shapes in different piles...grades of opacity in different piles...and so on, and on, and on. You'd think the process of subdivision and classification would come to an end somewhere, but it doesn't. It just goes on and on.

Classical understanding is concerned with the piles and the basis for sorting and interrelating them. Romantic understanding is directed toward the handful of sand before the sorting begins. Both are valid ways of looking at the world although irreconcilable with each other.

What has become an urgent necessity is a way of looking at the world that does violence to neither of these two kinds of understanding and unites them into one. Such an understanding will not reject sand-sorting or contemplation of unsorted sand for its own sake. Such an understanding will instead seek to direct attention to the endless landscape from which the sand is taken. That is what Phædrus, the poor surgeon, was trying to do.

When analytic thought, the knife, is applied to experience, something is always killed in the process. That is fairly well understood, at least in the arts. Mark Twain's experience comes to mind, in which, after he had mastered the analytic knowledge needed to pilot the Mississippi River, he discovered the river had lost its beauty. Something is always killed. But what is less noticed in the arts...something is always created too. And instead of just dwelling on what is killed it's important also to see what's created and to see the process as a kind of death-birth continuity that is neither good nor bad, but just is.

What we think of as reality is a continuous synthesis of elements from a fixed hierarchy of a priori concepts and the ever changing data of the senses.

Once we have the handful of sand, the world of which we are conscious, a process of discrimination goes to work on it. This is the knife. We divide the sand into parts. This and that. Here and there. Black and white. Now and then. The discrimination is the division of the conscious universe into parts.

Kant called his thesis that “our a priori thoughts are independent of sense data and screen what we see” [people see what they want to see in a futile attempt to control reality] a "Copernican revolution." By this he referred to Copernicus' statement that the earth moves around the sun. Nothing changed as a result of this revolution, and yet everything changed. Or, to put it in Kantian terms, the objective world producing our sense data did not change, but our a priori concept of it was turned inside out. The effect was overwhelming. It was the acceptance of the Copernican revolution that distinguishes modern man from his medieval predecessors.

What Copernicus did was take the existing a priori concept of the world, the notion that it was flat and fixed in space, and pose an alternative a priori concept of the world, that it's spherical and moves around the sun; and showed that both of the a priori concepts fitted the existing sensory data.

Kant felt he had done the same thing in metaphysics.

The real University is a state of mind. It is that great heritage of rational thought that has been brought down to us through the centuries and which does not exist at any specific location.

"Peace of mind isn't at all superficial, really," I expound. "It's the whole thing. That which produces it is good maintenance; that which disturbs it is poor maintenance. What we call workability of the machine is just an objectification of this peace of mind. The ultimate test's always your own serenity. If you don't have this when you start and maintain it while you're working you're likely to build your personal problems right into the machine itself."

To live only for some future goal is shallow. It's the sides of the mountain which sustain life, not the top.

Quality is a characteristic of thought and statement that is recognized by a nonthinking process. Because definitions are a product of rigid, formal thinking, quality cannot be defined.

Cromwell's statement, "No one ever travels so high as he who knows not where he is going"

Any effort that has self-glorification as its final endpoint is bound to end in disaster.

Little children were trained not to do "just what they liked" but -- but what? -- Of course! What others liked. And which others? Parents, teachers, supervisors, policemen, judges, officials, kings, dictators. All authorities. When you are trained to despise "just what you like" then, of course, you become a much more obedient servant of others...a good slave. When you learn not to do "just what you like" then the System loves you.

Instead of one single, uniform Quality now there appeared to be two qualities; a romantic one, just seeing, which the students had [synthesis]; and a classic one, overall understanding which the teachers had [analysis]. A hip one and a square one. Squareness was not the absence of Quality; it was classic Quality. Hipness was not just presence of Quality; it was mere romantic Quality

Quality couldn't be independently related with either the subject or the object but could be found only in the relationship of the two with each other. It is the point at which subject and object meet.

"The sun of quality," he wrote, "does not revolve around the subjects [subjective, romantic] and objects [objective, classical] of our existence. It does not just passively illuminate them. It is not subordinate to them in any way. It has created them. They are subordinate to it! And at that point, when he wrote that, he knew he had reached some kind of culmination of thought he had been unconsciously striving for over a long period of time.

The silence allows you to do each thing right.

You go up the mountaintop and all you're going to get is a great big heavy stone tablet handed to you with a bunch of rules on it. That's about what happened to him [jf: Phaedrus]. Thought he was a goddamned Messiah. Not me, boy. The hours are way too long, and the pay is way too short. Let's go. Let's go

Believe me, when the world is seen not as a duality of mind [subjective synthesis] and matter [objective analysis] but as a trinity of quality, mind, and matter, then the art of motorcycle maintenance and other arts take on a dimension of meaning they never had. The specter of technology [the oppression of the system] the Sutherlands are running from becomes not an evil but a positive fun thing. And to demonstrate that will be a long fun task.

But first, to give this other specter his walking papers, I should say the following:

Perhaps he would have gone in the direction I'm now about to go in if this second wave of crystallization, the metaphysical wave, had finally grounded out where I'll be grounding it out, that is, in the everyday world. I think metaphysics is good if it improves everyday life; otherwise forget it. But unfortunately for him it didn't ground out. It went into a third mystical wave of crystallization from which he never recovered.

The past exists only in our memories, the future only in our plans. The present is our only reality.

Now, armed with his new time-interrelated metaphysical trinity, he had that romantic-classic Quality split, the one which had threatened to ruin him, completely stopped. They couldn't cut up Quality now. He could sit there and at his leisure cut them up. Romantic Quality always correlated with instantaneous impressions. Square Quality always involved multiple considerations that extended over a period of time. Romantic Quality was the present, the here and now of things [limited scope]. Classic Quality [the rules/system] was always concerned with more than just the present [unlimited scope]. The relation of the present to the past and future was always considered. If you conceived the past and future to be all contained in the present, why, that was groovy, the present was what you lived for. And if your motorcycle is working, why worry about it? But if you consider the present to be merely an instant between the past and the future, just a passing moment, then to neglect the past and future for the present is bad Quality indeed. The motorcycle may be working now, but when was the oil level last checked? Fussbudgetry from the romantic view, but good common sense from the classic.

"Quality is shapeless, formless, indescribable. To see shapes and forms is to intellectualize. Quality is independent of any such shapes and forms. The names, the shapes and forms we give Quality depend only partly on the Quality. They also depend partly on the a priori images we have accumulated in our memory. We constantly seek to find, in the Quality event, analogues to our previous experiences. If we didn't we'd be unable to act. We build up our language in terms of these analogues. We build up our whole culture in terms of these analogues."

'Quality is the response of an organism to its environment'

He began to see that he had shifted away from his original stand. He was no longer talking about a metaphysical trinity [quality-mind-matter] but an absolute monism [Quality]. Quality was the source and substance of everything.

Its indefinability freed it from the rules of metaphysics.

What he had been talking about all the time as Quality was here the Tao, the great central generating force of all religions, Oriental and Occidental, past and present, all knowledge, everything.

Poincaré then went on to demonstrate the conventional nature of other concepts of science, such as space and time, showing that there isn't one way of measuring these entities that is more true than another; that which is generally adopted is only more convenient.

Our concepts of space and time are also definitions, selected on the basis of their convenience in handling the facts. This radical understanding of our most basic scientific concepts is not yet complete, however. The mystery of what is space and time may be made more understandable by this explanation, but now the burden of sustaining the order of the universe rests on "facts." What are facts?

It is the quest of this special classic beauty, the sense of harmony of the cosmos, which makes us choose the facts most fitting to contribute to this harmony. It is not the facts but the relation of things that results in the universal harmony that is the sole objective reality.

It is this harmony, this quality if you will, that is the sole basis for the only reality we can ever know.

The selection of facts before you "observe" them is "whatever you like" only in a dualistic, subject-object metaphysical system! When Quality enters the picture as a third metaphysical entity, the preselection of facts is no longer arbitrary. The preselection of facts is not based on subjective, capricious "whatever you like" but on Quality, which is reality itself.

Care and Quality are internal and external aspects of the same thing. A person who sees Quality and feels it as he works is a person who cares. A person who cares about what he sees and does is a person who's bound to have some characteristics of Quality.

Einstein had said: Man tries to make for himself in the fashion that suits him best a simplified and intelligible picture of the world. He then tries to some extent to substitute this cosmos of his for the world of experience, and thus to overcome it -- . He makes this cosmos and its construction the pivot of his emotional life in order to find in this way the peace and serenity which he cannot find in the narrow whirlpool of personal experience -- .The supreme task -- is to arrive at those universal elementary laws from which the cosmos can be built up by pure deduction. There is no logical path to these laws; only intuition, resting on sympathetic understanding of experience, can reach them -- . A lesser scientist than Einstein might have said, "But scientific knowledge comes from nature. Nature provides the hypotheses." But Einstein understood that nature does not. Nature provides only experimental data.

Getting stuck is the commonest trouble of all. Usually, I say, your mind gets stuck when you're trying to do too many things at once. What you have to do is try not to force words to come. That just gets you more stuck. What you have to do now isseparate out the things and do them one at a time. You're trying to think of what to say and what to say first at the same time and that's too hard. So separate them out. Just make a list of all the things you want to say in any old order. Then later we'll figure out the right order.

The fear of stuckness is needless because the longer you stay stuck the more you see the Quality...reality that gets you unstuck every time.

Quality is the Buddha. Quality is scientific reality. Quality is the goal of Art. It remains to work these concepts into a practical, down-to-earth context, and for this there is nothing more practical or down-to-earth than what I have been talking about all along...the repair of an old motorcycle.

Scientific method and its limits and getting unstuck:

Two kinds of logic are used, inductive and deductive. Inductive inferences start with observations of the machine and arrive at general conclusions. For example, if the cycle goes over a bump and the engine misfires, and then goes over another bump and the engine misfires, and then goes over another bump and the engine misfires, and then goes over a long smooth stretch of road and there is no misfiring, and then goes over a fourth bump and the engine misfires again, one can logically conclude that the misfiring is caused by the bumps. That is induction: reasoning from particular experiences to general truths.

Deductive inferences do the reverse. They start with general knowledge and predict a specific observation. For example, if, from reading the hierarchy of facts about the machine, the mechanic knows the horn of the cycle is powered exclusively by electricity from the battery, then he can logically infer that if the battery is dead the horn will not work. That is deduction.

Solution of problems too complicated for common sense to solve is achieved by long strings of mixed inductive and deductive inferences that weave back and forth between the observed machine and the mental hierarchy of the machine found in the manuals. The correct program for this interweaving is formalized as scientific method.

Actually I've never seen a cycle-maintenance problem complex enough really to require full-scale formal scientific method. Repair problems are not that hard. When I think of formal scientific method an image sometimes comes to mind of an enormous juggernaut, a huge bulldozer...slow, tedious lumbering, laborious, but invincible. It takes twice as long, five times as long, maybe a dozen times as long as informal mechanic's techniques, but you know in the end you're going to get it. There's no fault isolation problem in motorcycle maintenance that can stand up to it. When you've hit a really tough one, tried everything, racked your brain and nothing works, and you know that this time Nature has really decided to be difficult, you say, "Okay, Nature, that's the end of the nice guy," and you crank up the formal scientific method.

For this you keep a lab notebook. Everything gets written down, formally, so that you know at all times where you are, where you've been, where you're going and where you want to get. In scientific work and electronics technology this is necessary because otherwise the problems get so complex you get lost in them and confused and forget what you know and what you don't know and have to give up. In cycle maintenance things are not that involved, but when confusion starts it's a good idea to hold it down by making everything formal and exact. Sometimes just the act of writing down the problems straightens out your head as to what they really are.

The logical statements entered into the notebook are broken down into six categories: (1) statement of the problem, (2) hypotheses as to the cause of the problem, (3) experiments designed to test each hypothesis, (4) predicted results of the experiments, (5) observed results of the experiments and (6) conclusions from the results of the experiments. This is not different from the formal arrangement of many college and high-school lab notebooks but the purpose here is no longer just busywork. The purpose now is precise guidance of thoughts that will fail if they are not accurate.

The real purpose of scientific method is to make sure Nature hasn't misled you into thinking you know something you don't actually know. There's not a mechanic or scientist or technician alive who hasn't suffered from that one so much that he's not instinctively on guard. That's the main reason why so much scientific and mechanical information sounds so dull and so cautious. If you get careless or go romanticizing scientific information, giving it a flourish here and there, Nature will soon make a complete fool out of you. It does it often enough anyway even when you don't give it opportunities. One must be extremely careful and rigidly logical when dealing with Nature: one logical slip and an entire scientific edifice comes tumbling down. One false deduction about the machine and you can get hung up indefinitely.

In Part One of formal scientific method, which is the statement of the problem, the main skill is in stating absolutely no more than you are positive you know. It is much better to enter a statement "Solve Problem: Why doesn't cycle work?" which sounds dumb but is correct, than it is to enter a statement "Solve Problem: What is wrong with the electrical system?" when you don't absolutely know the trouble is in the electrical system. What you should state is "Solve Problem: What is wrong with cycle?" and then state as the first entry of Part Two: "Hypothesis Number One: The trouble is in the electrical system." You think of as many hypotheses as you can, then you design experiments to test them to see which are true and which are false.

This careful approach to the beginning questions keeps you from taking a major wrong turn which might cause you weeks of extra work or can even hang you up completely. Scientific questions often have a surface appearance of dumbness for this reason. They are asked in order to prevent dumb mistakes later on.

Part Three, that part of formal scientific method called experimentation, is sometimes thought of by romantics as all of science itself because that's the only part with much visual surface. They see lots of test tubes and bizarre equipment and people running around making discoveries. They do not see the experiment as part of a larger intellectual process and so they often confuse experiments with demonstrations, which look the same. A man conducting a gee-whiz science show with fifty thousand dollars' worth of Frankenstein equipment is not doing anything scientific if he knows beforehand what the results of his efforts are going to be. A motorcycle mechanic, on the other hand, who honks the horn to see if the battery works is informally conducting a true scientific experiment. He is testing a hypothesis by putting the question to nature. The TV scientist who mutters sadly, "The experiment is a failure; we have failed to achieve what we had hoped for," is suffering mainly from a bad scriptwriter. An experiment is never a failure solely because it fails to achieve predicted results. An experiment is a failure only when it also fails adequately to test the hypothesis in question, when the data it produces don't prove anything one way or another.

Skill at this point consists of using experiments that test only the hypothesis in question, nothing less, nothing more. If the horn honks, and the mechanic concludes that the whole electrical system is working, he is in deep trouble. He has reached an illogical conclusion. The honking horn only tells him that the battery and horn are working. To design an experiment properly he has to think very rigidly in terms of what directly causes what. This you know from the hierarchy. The horn doesn't make the cycle go. Neither does the battery, except in a very indirect way. The point at which the electrical system directly causes the engine to fire is at the spark plugs, and if you don't test here, at the output of the electrical system, you will never really know whether the failure is electrical or not.

To test properly the mechanic removes the plug and lays it against the engine so that the base around the plug is electrically grounded, kicks the starter lever and watches the spark plug gap for a blue spark. If there isn't any he can conclude one of two things: (a) there is an electrical failure or (b) his experiment is sloppy. If he is experienced he will try it a few more times, checking connections, trying every way he can think of to get that plug to fire. Then, if he can't get it to fire, he finally concludes that a is correct, there's an electrical failure, and the experiment is over. He has proved that his hypothesis is correct.

In the final category, conclusions, skill comes in stating no more than the experiment has proved. It hasn't proved that when he fixes the electrical system the motorcycle will start. There may be other things wrong. But he does know that the motorcycle isn't going to run until the electrical system is working and he sets up the next formal question: "Solve problem: what is wrong with the electrical system?"

He then sets up hypotheses for these and tests them. By asking the right questions and choosing the right tests and drawing the right conclusions the mechanic works his way down the echelons of the motorcycle hierarchy until he has found the exact specific cause or causes of the engine failure, and then he changes them so that they no longer cause the failure.

An untrained observer will see only physical labor and often get the idea that physical labor is mainly what the mechanic does. Actually the physical labor is the smallest and easiest part of what the mechanic does. By far the greatest part of his work is careful observation and precise thinking. That is why mechanics sometimes seem so taciturn and withdrawn when performing tests. They don't like it when you talk to them because they are concentrating on mental images, hierarchies, and not really looking at you or the physical motorcycle at all. They are using the experiment as part of a program to expand their hierarchy of knowledge of the faulty motorcycle and compare it to the correct hierarchy in their mind. They are looking at underlying form.

Formal scientific method could be applied to the repair of a motorcycle through the study of chains of cause and effect and the application of experimental method to determine these chains. The purpose then was to show what was meant by classic rationality.

Now I want to show that that classic pattern of rationality can be tremendously improved, expanded and made far more effective through the formal recognition of Quality in its operation. Before doing this, however, I should go over some of the negative aspects of traditional maintenance to show just where the problems are.

The first is stuckness, a mental stuckness that accompanies the physical stuckness of whatever it is you're working on. The same thing Chris was suffering from. A screw sticks, for example, on a side cover assembly. You check the manual to see if there might be any special cause for this screw to come off so hard, but all it says is "Remove side cover plate" in that wonderful terse technical style that never tells you what you want to know. There's no earlier procedure left undone that might cause the cover screws to stick.

If you're experienced you'd probably apply a penetrating liquid and an impact driver at this point. But suppose you're inexperienced and you attach a self-locking plier wrench to the shank of your screwdriver and really twist it hard, a procedure you've had success with in the past, but which this time succeeds only in tearing the slot of the screw.

Your mind was already thinking ahead to what you would do when the cover plate was off, and so it takes a little time to realize that this irritating minor annoyance of a torn screw slot isn't just irritating and minor. You're stuck. Stopped. Terminated. It's absolutely stopped you from fixing the motorcycle.

This isn't a rare scene in science or technology. This is the commonest scene of all. Just plain stuck. In traditional maintenance this is the worst of all moments, so bad that you have avoided even thinking about it before you come to it.

The book's no good to you now. Neither is scientific reason. You don't need any scientific experiments to find out what's wrong. It's obvious what's wrong. What you need is an hypothesis for how you're going to get that slotless screw out of there and scientific method doesn't provide any of these hypotheses. It operates only after they're around.

This is the zero moment of consciousness. Stuck. No answer. Honked. Kaput. It's a miserable experience emotionally. You're losing time. You're incompetent. You don't know what you're doing. You should be ashamed of yourself. You should take the machine to a real mechanic who knows how to figure these things out.

It's normal at this point for the fear-anger syndrome to take over and make you want to hammer on that side plate with a chisel, to pound it off with a sledge if necessary. You think about it, and the more you think about it the more you're inclined to take the whole machine to a high bridge and drop it off. It's just outrageous that a tiny little slot of a screw can defeat you so totally.

What you're up against is the great unknown, the void of all Western thought. You need some ideas, some hypotheses. Traditional scientific method, unfortunately, has never quite gotten around to say exactly where to pick up more of these hypotheses.Traditional scientific method has always been at the very best, 20-20 hindsight. It's good for seeing where you've been. It's good for testing the truth of what you think you know, but it can't tell you where you ought to go, unless where you ought to go is a continuation of where you were going in the past. Creativity, originality, inventiveness, intuition, imagination... "unstuckness," in other words...are completely outside its domain.

As Poincaré would have said, there are an infinite number of facts about the motorcycle, and the right ones don't just dance up and introduce themselves. The right facts, the ones we really need, are not only passive, they are damned elusive, and we're not going to just sit back and "observe" them. We're going to have to be in there looking for them or we're going to be here a long time. Forever. As Poincaré pointed out, there must be a subliminal choice of what facts we observe.

The difference between a good mechanic and a bad one, like the difference between a good mathematician and a bad one, is precisely this ability to select the good facts from the bad ones on the basis of quality. He has to care!

When traditional rationality divides the world into subjects and objects it shuts out Quality, and when you're really stuck it's Quality, not any subjects or objects, that tells you where you ought to go.

To put it in more concrete terms: If you want to build a factory, or fix a motorcycle, or set a nation right without getting stuck, then classical, structured, dualistic subject-object knowledge, although necessary, isn't enough. You have to have some feeling for the quality of the work. You have to have a sense of what's good. That is what carries you forward. This sense isn't just something you're born with, although you are born with it. It's also something you can develop. It's not just "intuition," not just unexplainable "skill" or "talent." It's the direct result of contact with basic reality, Quality, which dualistic reason has in the past tended to conceal.

jf: when stuck increase quality by reducing scope and increasing focus, time, resources on the issue.

In the high country of the mind one has to become adjusted to the thinner air of uncertainty, and to the enormous magnitude of questions asked, and to the answers proposed to these questions. The sweep goes on and on and on so obviously much further than the mind can grasp one hesitates even to go near for fear of getting lost in them and never finding one's way out.

The living image of DeWeese smiles down at her. "Thank you," he says, "I'm glad you like it." His tone is all here and now, completely relaxed. I realize that although this is the authentic image of DeWeese himself, it's also a brand-new person who's been renewing himself continually and I'm going to have to get to know him all over again.

But while I'm jumping on this and describing some of the agonies of misinterpretation that bad cross- referencing can produce, I've a feeling that this isn't why DeWeese found them so hard to understand. It's just the lack of smoothness and continuity which threw him off. He's unable to comprehend things when they appear in the ugly, chopped-up, grotesque sentence style common to engineering and technical writing. Science works with chunks and bits and pieces of things with the continuity presumed, and DeWeese works only with the continuities of things with the chunks and bits and pieces presumed. What he really wants me to damn is the lack of artistic continuity, something an engineer couldn't care less about. It hangs up, really, on the classic-romantic split, like everything else about technology.

"What I wanted to say," I finally get in, "is that I've a set of instructions at home which open up great realms for the improvement of technical writing. They begin, ' Assembly of Japanese bicycle require great peace of mind.' "

"Peace of mind isn't at all superficial, really," I expound. "It's the whole thing. That which produces it is good maintenance; that which disturbs it is poor maintenance. What we call workability of the machine is just an objectification of this peace of mind. The ultimate test's always your own serenity. If you don't have this when you start and maintain it while you're working you're likely to build your personal problems right into the machine itself."

I add, "What's more common is that you feel unpeaceful even if it's right, and I think that's the actual case here. In this case, if you're worried, it isn't right. That means it isn't checked out thoroughly enough. In any industrial situation a machine that isn't checked out is a `down' machine and can't be used even though it may work perfectly. Your worry about the rotisserie is the same thing. You haven't completed the ultimate requirement of achieving peace of mind, because you feel these instructions were too complicated and you may not have understood them correctly."

DeWeese asks, "Well, how would you change them so I would get this peace of mind?"

"That would require a lot more study than I've just given them now. The whole thing goes very deep. These rotisserie instructions begin and end exclusively with the machine. But the kind of approach I'm thinking about doesn't cut it off so narrowly.What's really angering about instructions of this sort is that they imply there's only one way to put this rotisserie together...their way. And that presumption wipes out all the creativity. Actually there are hundreds of ways to put the rotisserie together and when they make you follow just one way without showing you the overall problem the instructions become hard to follow in such a way as not to make mistakes. You lose feeling for the work. And not only that, it's very unlikely that they've told you the best way."

"It's the format," I say. "No writer can buck it. Technology presumes there's just one right way to do things and there never is. And when you presume there's just one right way to do things, of course the instructions begin and end exclusively with the rotisserie. But if you have to choose among an infinite number of ways to put it together then the relation of the machine to you, and the relation of the machine and you to the rest of the world, has to be considered, because the selection from many choices, the art of the work is just as dependent upon your own mind and spirit as it is upon the material of the machine. That's why you need the peace of mind."

"Actually this idea isn't so strange," I continue. "Sometime look at a novice workman or a bad workman and compare his expression with that of a craftsman whose work you know is excellent and you'll see the difference. The craftsman isn't ever following a single line of instruction. He's making decisions as he goes along. For that reason he'll be absorbed and attentive to what he's doing even though he doesn't deliberately contrive this. His motions and the machine are in a kind of harmony. He isn't following any set of written instructions because the nature of the material at hand determines his thoughts and motions, which simultaneously change the nature of the material at hand. The material and his thoughts are changing together in a progression of changes until his mind's at rest at the same time the material's right."

"What's emerging from the pattern of my own life is the belief that the crisis is being caused by the inadequacy of existing forms of thought to cope with the situation. It can't be solved by rational means because the rationality itself is the source of the problem. The only ones who're solving it are solving it at a personal level by abandoning `square' rationality altogether and going by feelings alone. Like John and Sylvia here. And millions of others like them. And that seems like a wrong direction too. So I guess what I'm trying to say is that the solution to the problem isn't that you abandon rationality but that you expand the nature of rationality so that it's capable of coming up with a solution."

Thus, if the problem of technological hopelessness is caused by absence of care, both by technologists and anti-technologists; and if care and Quality are external and internal aspects of the same thing, then it follows logically that what really causes technological hopelessness is absence of the perception of Quality in technology by both technologists and anti-technologists. Phædrus' mad pursuit of the rational, analytic and therefore technological meaning of the word "Quality" was really a pursuit of the answer to the whole problem of technological hopelessness. So it seems to me, anyway. [this hopelessness happens when one becomes or is or feels disconnected from his environment/system, the ‘system’ with its objectives, critique, demands, control and judment is the root cause of this discontinuity and suffering, the eastern philosophies that promote awareness, connectednes and small incremental changes kaizen is better for the individual than the greedy MBO capitalist system. the system is the source of much of our ‘modern quality of life and conveniences’ but it is also the root cause of most our personal and psychological problems, i.e. technological hopelessness]

Substance doesn't change. Method contains no permanence. Substance relates to the form of the atom. Method relates to what the atom does. In technical composition a similar distinction exists between physical description and functional description. A complex assembly is best described first in terms of its substances: its subassemblies and parts. Then, next, it is described in terms of its methods: its functions as they occur in sequence. If you confuse physical and functional description, substance and method, you get all tangled up and so does the reader.

Two kinds of logic are used, inductive and deductive. Inductive inferences start with observations of the machine and arrive at general conclusions. For example, if the cycle goes over a bump and the engine misfires, and then goes over another bump and the engine misfires, and then goes over another bump and the engine misfires, and then goes over a long smooth stretch of road and there is no misfiring, and then goes over a fourth bump and the engine misfires again, one can logically conclude that the misfiring is caused by the bumps. That is induction: reasoning from particular experiences to general truths.

Deductive inferences do the reverse. They start with general knowledge and predict a specific observation. For example, if, from reading the hierarchy of facts about the machine, the mechanic knows the horn of the cycle is powered exclusively by electricity from the battery, then he can logically infer that if the battery is dead the horn will not work. That is deduction.

Solution of problems too complicated for common sense to solve is achieved by long strings of mixed inductive and deductive inferences that weave back and forth between the observed machine and the mental hierarchy of the machine found in the manuals. The correct program for this interweaving is formalized as scientific method.

It's a problem of our time. The range of human knowledge today is so great that we're all specialists and the distance between specializations has become so great that anyone who seeks to wander freely among them almost has to forego closeness with the people around him. The lunchtime here-and-now stuff is a specialty too.

Kant called his thesis that our a priori thoughts are independent of sense data and screen what we see a "Copernican revolution." By this he referred to Copernicus' statement that the earth moves around the sun. Nothing changed as a result of this revolution, and yet everything changed. Or, to put it in Kantian terms, the objective world producing our sense data did not change, but our a priori concept of it was turned inside out. The effect was overwhelming. It was the acceptance of the Copernican revolution that distinguishes modern man from his medieval predecessors.

What Copernicus did was take the existing a priori concept of the world, the notion that it was flat and fixed in space, and pose an alternative a priori concept of the world, that it's spherical and moves around the sun; and showed that both of the a priori concepts fitted the existing sensory data.

Kant felt he had done the same thing in metaphysics. If you presume that the a priori concepts in our heads are independent of what we see and actually screen what we see, this means that you are taking the old Aristotelian concept of scientific man as a passive observer, a "blank tablet," and truly turning this concept inside out. Kant and his millions of followers have maintained that as a result of this inversion you get a much more satisfying understanding of how we know things.

Below is from wikipedia on ZAMM

Pirsig expands his exploration of quality into a complete metaphysics which he calls The Metaphysics of Quality, which, as the title suggests, has to do with a non-intellectualizing, non-conceptualizing, Zen-like direct viewing of the Universe. Yet Pirsig departs from Eastern thinking by arguing that Western rationality is just as important in seeking understanding. Pirsig's thesis is that to truly experience quality one must embrace both [Zen and rationality] and apply them as befits the requirements of the situation. According to Pirsig, this would avoid a great deal of frustration and dissatisfaction common to modern life.

In the book, the Narrator describes the "romantic" approach to life of his friend John Sutherland, who refuses to learn how to maintain his own expensive new BMW motorcycle. John simply hopes for the best with his bike, and when problems do occur he becomes extremely frustrated and is forced to rely on professional mechanics to repair it. In contrast, the Narrator has an older motorcycle which he is mostly able to diagnose and repair himself through the use of rational problem solving skills. The Narrator exemplifies the "classical" approach to life.

In another example, Pirsig explains to the reader how one should pay attention and learn: when the Narrator and his friends came into Miles City, Montana, he had noticed (second page of chapter 8) that the engine "idle was loping a little", a sign that the fuel/air mixture was too rich. The next day he is thinking of this as he is going through his ritual to adjust the valves on his cycle's engine, because it "has picked up a noise". In the process, he notes that both spark plugs are black, another sign of rich mixture. He solves the puzzle as he is thinking about the feel-good-higher-altitude-mountain-air; the altitude is causing the engine to run rich. New jets are purchased, and installed, and with the valves adjusted, the engine runs well. His cycle begins coughing and almost quits when they get into the mountains of Montana. This is a more severe altitude problem, but he knows it will go away when they get back to lower altitude. He does adjust the carburetor to prevent over heating on the way down.

With this, the book details two types of personalities: those who are interested mostly in gestalts (romantic viewpoints, such as Zen, focused on being "in the moment", and not on rational analysis), and those who need to know details, the inner workings, mechanics (classic viewpoints with application of rational analysis, vis-a-vis motorcycle maintenance) and so on.

The Sutherlands represent an exclusively romantic attitude toward the world. The Narrator initially appears to prefer the classic approach. It later becomes apparent that he understands both viewpoints and is aiming, not for the middle ground, but for the necessary ground that includes both. He understands that technology, and the "dehumanized world" it carries with it, appears ugly and repulsive to a romantic person. He knows that such persons are determined to shoehorn all of life's experience into the romantic view. Pirsig is capable of seeing the beauty of technology and feels good about mechanical work, where the goal is "to achieve an inner peace of mind". Zen and the Art demonstrates that motorcycle maintenance may be dull and tedious drudgery or an enjoyable and pleasurable pastime; it all depends on the inner attitude, or lack thereof.