TheRealReal (Totes)
Use provided plastic totes and zip ties to secure unsealed items on customer doorsteps.
Click through the slides below to learn more:
What packages count as "Unsealed"?
Unsealed!
This bag is not sealed and items are liable to fall out or mix with other items from different customers.
Seal it in a tote!
Unsealed!
If this bag tips over, you could accidentally lose items in your car or mix them up with other customer items.
Seal it in a tote!
Unsealed!
This bag is not sealed the items inside could get dirty or wet during transit.
Seal it in a tote!
What packages are "Sealed"?
Sealed.
This item is reasonably protected from dirt and items falling out during transportation.
Sealed.
This customer was already provided totes and sealed the items for you. If they did not use a zip tie, please secure the bag with a provided zip tie.
Sealed.
This customer sealed their items in a cardboard box and used tape.