Look for The Real Real pickup items on your route! These pickup items contain returned clothing. Remember: bag loose items, apply a sticker, and scan the sticker in the Veho Driver app. 

Please reach out to support if The Real Real bags are not sealed. Please do not repackage The Real Real items in to Veho-provided bags. 

Tips For Success: 

• • Double check instructions and search the customer’s doorstep area.

  • Ring the doorbell if available or knock (unless instructed otherwise).

  • Call the customer two times. Customers may not answer the first time.

  • Leave a voicemail if the customer doesn’t pick up. 

  • If you’ve tried all of the above, contact support in the Veho Driver app. 

  • Wait at least 5 minutes for support to respond before skipping.