Please try any of our troubleshooting documents which can be found under Google/Chrome, Chromebook, or Other IT Information links on the menu above.
If none of the documents worked then please contact the Help Desk at (518) 355-9200 x3099 or email helpdesk@schalmont.net for assistance. We are open Monday - Friday between 7:15AM - 3:30PM, excluding Holidays.
Current Fee's for Chromebook loss, repair or charger:
Replacement for a Chromebook that is either lost or stolen will be $150.00
Parents/Guardians are invoiced quarterly for any fees.
Student Chromebook Tip Sheet!
To export the contents of your @schalmont.net account go to the Google Take Out/Transfer page. We recommend clearing out unwanted items prior to this process as doing so will greatly reduce the time it takes to download the contents. The Google Take Out service is a function of Google and is not supported by the Help Desk.
Just a reminder that as a Schalmont student all online activities should be for educational purposes only. Personal communications and personal use of your online access is not authorized. All personal and/or inappropriate use is recorded and reported to your Principal as well as your parent/guardian.