Embedded Files
Chrome Related Issues Along With Google Service User Help Documents
Hardware Issues for District Chromebooks. Along with information contacting the Help Desk
More Chromebook Tips and Schalmont Technology Updates
Information on how to Contact the Help Desk and forms
#1 CHROMEBOOK ISSUE? Device not charGING! SHOULD THIS HAPPEN, please perform the following;
#1 CHROMEBOOK ISSUE? Device not charGING! SHOULD THIS HAPPEN, please perform the following;
The most common Chromebook issues are battery related and the issue can be easily resolved by plugging in your provided Dell USB-C charger and pressing (at the same time and then releasing) the highlighted keys shown below. Please know that when a battery needs this reset the Chromebook will NOT startup or take a healthy charge until this reset is performed. Also, once reset, the Chromebook may require additional charging. The Chromebook requires the provided 65W Dell charger.
If there are any issues or questions concerning your Chromebook please contact the HELP DESK at
If there are any issues or questions concerning your Chromebook please contact the HELP DESK at
Schalmont Information Technology Services 4 Sabre Drive, Schenectady, NY 12306 518-355-9200 x3099
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