Once you create an account, you will receive an email to validate your account. If you fail to validate your email right away, your account may be locked. Complete this step as a regular part of the "account creation process."
SAVE your email, username, and password associated with your College Board account someplace secure that you can access during school. Many exams this year will be administered digitally and the only way to take the exam is with your log in details. We will not be able to access this information on test day for you, so save yourself the possibility of getting locked out of your account by saving this information.
You attempt to register and get the message "there is already an account associated with this email
Follow instructions on this page to recover your user name or reset your password.
You attempt to recover your password and get the message "your password must be reset by an admin"
The STUDENT must call College Board directly (this helpline closes at 6PM daily): 888-225-5427
You are getting the spinning wheel of death
Try clearing your browsing data on your chrome book
Try to create your account using your phone or another device
You are in grades 10-12, and you are receiving the message "you already have an account" but you're sure you've never made one
BUT! you took the PSAT last year in October (this happened on a school day). Attempt to recover the account using a different email (likely your personal email).
You attempt to recover your account using every email you've ever used
CB probably has the wrong email associated with all your personal details due to human error somewhere along the line. The student must call college board to recover your account (888-225-5427)