Public Complaints and Grievances

Public Complaints and Grievances:

Board of Education Policy #9130 provides a comprehensive format for complaints related to personnel, the educational program, instructional or resource materials, and operations.  Initially, requests and complaints “should be resolved, whenever possible, by informal discussion between or among interested parties.  Matters which cannot be resolved may be appealed at successive levels of authority.”

  Procedure to Resolve Differences: 

1. Discuss the complaint with the staff member involved.  If the complaint is not satisfied, then you should follow the next step.

2. Discuss the complaint with the Principal.  If a satisfactory adjustment cannot be made by the Principal, then the complaint should be referred to the Superintendent of Schools.

3. If the Superintendent does not resolve the matter to the satisfaction of the parties involved, the Board of Education will, if it deems advisable, grant a hearing to the parties interested.