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Services may offer support that applies to multiple topics; so if in one topic you cannot find a service that offers the support you need, look at services in other topics.
Almost all services have a lot of written information and advice on their websites regarding their support area.
All 'who they are' sections below in apostrophes are quoted from the service's website.
Who they are:
Who they are:
This topic refers to unpaid carers only.
Unpaid carers:
are people who provide regular and ongoing care for a friend or family member who, due to illness, disability, mental health condition, or old age, cannot cope without their support.
This care is unpaid and often involves helping with everyday tasks like cooking, cleaning, or personal care.
Young carers:
A young carer is an unpaid carer aged under-18.
Young carers may sacrifice their own childhoods and social lives to fulfill their caring roles.
Kinship:
refers to the full-time or part-time care of a child by a relative or close family friend (also known as a kinship carer) because their parents are unable to do so.
Council Support & Information
Council Support & Information
Government Support & Information
Government Support & Information
Who they are:
❓ 'Birmingham Carers Hub is a partnership of not-for-profits who have come together under the management of Forward Carers, to deliver support and services for unpaid Carers in Birmingham.'
They only support:
📍 those living in the Birmingham council area
What they offer:
📞 a helpline
📧 text-based (e.g. email, SMS, web chat) support
🏢 in-person support
👨👩👦 events or support groups (online or physical)
Who they are:
❓ 'Crossroads Caring for Carers, an affiliated member of the Carers Trust since 2012, provides a wide range of community care services across Sandwell, Birmingham and the Black Country.'
They only support:
📍 those living in Birmingham, Dudley, Sandwell, Walsall and Wolverhampton council areas
What they offer:
📞 a helpline (available 24/7)
📧 text-based (e.g. email, SMS, web chat) support
Who they are:
❓ 'An independent online information, advice and support hub just for kinship carers.'
What they offer:
📞 a helpline
📧 text-based (e.g. email, SMS, web chat) support
👨👩👦 events or support groups (online or in-person)
Who they are:
❓ 'Sandwell Young Carers provides guidance and support to children and young people (aged 5-18) whose health, education and social lives have been affected as a result of caring for a dependent family member.'
They only support:
🧑 those aged 18 or under
What they offer:
📞 a helpline
📧 text-based (e.g. email, SMS, web chat) support
🏢 in-person support
Who they are:
❓ 'Walsall Carers Hub is a service led by Forward Carers CIC with the regional charity, Midland Mencap as the lead delivery partner to provide support and services for unpaid Carers in Walsall.'
They only support:
📍 those living in the Walsall council area
What they offer:
📞 a helpline
📧 text-based (e.g. email, SMS, web chat) support
🏢 in-person support
👨👩👦 events or support groups (online or in-person)
What is it?
What is it?
End of life:
refers to the final stages of a person's life, leading up to their death.
Bereavement:
is the period of mourning and grief after losing someone close to you, usually through death.
It encompasses the emotional and physical reactions to the loss, as well as the process of adjusting to life without that person.
Who they are:
❓ 'We help people through one of the most painful times in life – with bereavement support, information and campaigning.'
What they offer:
📞 a helpline
🏢 in-person support
Who they are:
❓ 'We’re a registered UK charity set up in 2009. We support young people when a close family member is diagnosed with a life-threatening illness...'
They only support:
🧑 those aged 25 or under
What they offer:
📞 a helpline
📧 text-based (e.g. email, SMS, web chat) support
💬 an online community
Who they are:
❓ 'The National Bereavement Service provides practical and emotional assistance after a death.'
What they offer:
📞 a helpline
📧 text-based (e.g. email, SMS, web chat) support
Who they are:
❓ 'Talk Grief is a dedicated online space for grieving teenagers and young adults (13 to 25), powered by the children and young people’s bereavement charity Winston’s Wish.'
They only support:
🧑 those aged 25 or under
What they offer:
📞 a helpline
📧 text-based (e.g. email, SMS, web chat) support
What is it?
What is it?
Abortion:
is a medical procedure that ends a pregnancy.
In the UK, it is legal under certain circumstances.
Family rights:
are about protecting families and making sure everyone is safe and cared for.
It includes the right to live together, raise children as you choose, and be protected from harm.
Missing people:
are people who have disappeared and whose whereabouts are unknown, causing concern for their safety.
Visit the GOV.UK website for Government support and further information on this topic:
Visit the GOV.UK website for Government support and further information on this topic:
Who they are:
❓ 'At Abortion Talk, we're destigmatising abortion one conversation at a time.'
What they offer:
📞 a helpline
Who they are:
❓ 'A safe space for people affected or bereaved by a loved one’s harmful use of alcohol, drugs or gambling.'
What they offer:
📞 a helpline
📧 text-based (e.g. email, SMS, web chat) support
Who they are:
❓ 'We make sure children, young people feel safer, happier, healthier and more hopeful, by running over 800 specialist services across the UK, and campaigning to change the way the system works for the better.'
What they offer:
👨👩👦 events or support groups (online or in-person)
Who they are:
❓ 'Family Lives provides targeted early intervention and crisis support to families.'
What they offer:
📞 a helpline
📧 text-based (e.g. email, SMS, web chat) support
💬 an online community
Who they are:
❓ 'We are a charity that advises parents, grandparents, relatives and friends about their rights and options when social workers or courts make decisions about their children’s welfare.'
What they offer:
📞 a helpline
📧 text-based (e.g. email, SMS, web chat) support
💬 an online community
Who they are:
❓ 'We are a team of caring, non-judgemental staff and volunteers dedicated to providing free, confidential support to anyone affected by missing, alongside our partners and supporters across the UK.'
What they offer:
📞 a helpline
📧 text-based (e.g. email, SMS, web chat) support
Who they are:
❓ 'We offer support for families who have a loved one in contact with the criminal justice system.'
What they offer:
📞 a helpline
📧 text-based (e.g. email, SMS, web chat) support
Who they are:
Who they are:
Looked after children:
are children who are under the care of a local authority in the UK.
This means that they are not living with their birth parents or other family members, and the local authority is responsible for their welfare and safety.
Care leavers:
are young people (usually between 16 and 25 years old) who have been looked after by the local authority for at least 13 weeks since the age of 14, and who were in care on or after their 16th birthday.
Council Support & Information
Council Support & Information
Government Support & Information
Government Support & Information
Who they are:
❓ 'We're here for [young people living in care and young care leavers].'
What they offer:
📞 a helpline
📧 text-based (e.g. email, SMS, web chat) support
Who they are:
❓ 'Coram Voice will help you if you are in care, leaving care, have or need a social worker.'
What they offer:
📞 a helpline
📧 text-based (e.g. email, SMS, web chat) support
Who they are:
❓ 'NYAS offer an extensive range of support services for children, young people and adults in vulnerable situations across England and Wales.'
What they offer:
📞 a helpline
📧 text-based (e.g. email, SMS, web chat) support
🏢 in-person support
Council Directories
Council Directories
In addition to all the support services listed below, your council can offer support and has details of a vast amount of local services.
Click here if you're unsure what your council is (you'll need your postcode).
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