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Notes
Notes
All 'who they are' sections below in apostrophes are quoted from the service's website.
Almost all services have a lot of written information and advice on their websites regarding their support area.
Services may offer support that applies to multiple topics; so if in one topic you cannot find a service that offers the support you need, look at services in other topics.
Who they are:
β 'The British Gas Energy Trust helps families and individuals in or at risk of financial hardship through informed energy choices, money management and holistic support.'
Who they are:
β 'For 85 years, weβve been helping to shape a society thatβs fairer for everyone - working on issues that affect the whole of society.'
What they offer:
π a helpline
π§ text-based (e.g. email, SMS, web chat) support
π’ in-person support
Who they are:
β 'At the heart of the charityβs philosophy is the prevention and cure of unmanageable consumer debt.'
What they offer:
π a helpline
π§ text-based (e.g. email, SMS, web chat) support
Who they are:
β entitledto offers a range of financial and welfare tools, including a Government accredited benefits calculator which tells you all the benefits you're entitled to.
Who they are:
β 'MoneyHelper is here to make your money and pension choices clearer.'
What they offer:
π a helpline
π§ text-based (e.g. email, SMS, web chat) support
Who they are:
β 'MoneySavingExpert.com is the UK's biggest consumer website, with more than 16 million users a month.'
What they offer:
π¬ an online community
Who they are:
β 'If you're struggling with debt, we can help.
Get free, impartial debt advice today.'
What they offer:
π a helpline
π§ text-based (e.g. email, SMS, web chat) support
Who they are:
β 'Turn2us is a national charity offering information and practical help to people facing financial insecurity.'
Who they are:
β 'Centrepoint is the UK's leading youth homelessness charity...
Alongside our partners, we support over 16,000 young people every year and are campaigning to end youth homelessness by 2037.
What they offer:
π a helpline
π§ text-based (e.g. email, SMS, web chat) support
Who they are:
β 'We are the national charity for people experiencing homelessness.
We help people out of homelessness and campaign for the changes needed to solve it altogether.'
What they offer:
π a helpline
π§ text-based (e.g. email, SMS, web chat) support
π’ in-person support
Who they are:
β 'Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.'
What they offer:
π a helpline
π§ text-based (e.g. email, SMS, web chat) support
Who they are:
β 'St Basils is a charity and housing association that works with young people aged 16-25 who are homeless or at risk of homelessness, to enable them to find and keep a home, grow their confidence, develop their skills, increase opportunities and prevent homelessness.'
They only support:
π§ those aged 25 or under
π those living in Birmingham council area
What they offer:
π a helpline
π§ text-based (e.g. email, SMS, web chat) support
Who they are:
β 'The Salvation Army is a worldwide Christian church and registered charity, which has been fighting against social inequality and transforming lives for over 150 years.'
What they offer:
π’ in-person support
Who they are:
β 'We support a nationwide network of food banks and together we provide emergency food and support to people locked in poverty, and campaign for change to end the need for food banks in the UK.'
What they offer:
π’ in-person support
Who they are:
β 'Everybody should have access to good food. Everybody values community. Your Local Pantries provide both β and more.'
What they offer:
π’ in-person support
Who they are:
β 'Action Fraud is the UKβs national reporting centre for fraud and cybercrime where you should report fraud if you have been scammed, defrauded or experienced cyber crime in England, Wales and Northern Ireland.'
What they offer:
π a helpline
π§ text-based (e.g. email, SMS, web chat) support
Who they are:
β 'If you have borrowed from a loan shark or are worried about someone else, weβre here to help and keep you safe.
Our specially trained staff will provide you with emotional and practical support that is tailored to your needs.'
What they offer:
π a helpline
π§ text-based (e.g. email, SMS, web chat) support
Who they are:
β 'Victim Support is an independent charity.
We are dedicated to supporting people affected by crime and traumatic incidents in England and Wales, and we put them at the heart of our organisation.'
What they offer:
π a helpline
π§ text-based (e.g. email, SMS, web chat) support
π support via sign language
Council Directories
Council Directories
In addition to all the support services listed above, all local councils have online directories containing details of a vast amount of local services.
Click here if you're unsure what your council is (you'll need your postcode).
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