FOUNDING PHILOSOPHY: PARTNERABILITY™
. . . Digital Health's Connectivity
It is said that customer experience is the difference between what is expected and what actually happens. Somewhere in that equation lies the fidelity between, desires, best intentions, and ideal decisions.
In health - the patient needs rule. Not the brand, not the agency, not the consultants. Life Science, Medical Device, and Digital Therapeutics have come to accept that their customer communications firms are designed to be effective and efficient and drive results. Yet, when you are built on the billable hour - your incentive is more hours, not more value for the patient.
So we broke that by asking a burning question, 'does the person who is ill or treating them need an ad from from a creative agency's best available people or do they need a solution designed for engagement and outcomes by the industry's best talen - period?'
RAPT is structured on Partnerability™ - the assemblage and orchestration of the best talent for a govern opportunity. We define the opportunity with you and then assemble the dream team who are border less and focused on the patient outcomes.
SOME OF OUR PARTNERS AND CLIENTS
CLIENT FEEDBACK FROM RECENT ENGAGEMENTS AND WORKSHOPS
Adobe / Microsoft Healthcare Collaboration:
“RAPT Health spoke at a team summit in Denver last year to kick off the Life Sciences vertical. Their deep perspective in the industry coupled with his understanding of digital medicines helped to focus our efforts and get everyone up to speed very quickly. Rich also went above and beyond with everyone who followed up with him including myself. Highly recommend them as a speaker.”
Merck KGaA Leadership Summit
“Having you as a keynote speaker at various global events at Merck always was an inspiring & enriching experience. You managed to broaden the perspective, provide relevant impulses and set the stage for the discussions to follow.”
United Healthcare / Optum Digital Health and Customer Experience Summit
“Richard spoke at an event with several hundred internal attendees focused on digital marketing in healthcare. He was originally slated to be a featured breakout session speaker; late in the evening prior to the event, we learned that one of our keynote speakers was unable to attend. Richard was amazing – he picked up the content from another speaker, presented it, and managed to bring his trademark style and knowledge to bear, truly adding additional value to the original content.”
United Healthcare / Optum Leadership Summit
“Richard presented his featured breakout session to high acclaim. Our attendees consistently ranked his presentations as the best of the day, with comments about his “storytelling” style which was “interesting, motivating, and applicable to our business.” As one attendee put it, ‘Listening to Richard was like a TED Talk and a welcome break.’ We are hoping to have Richard back for future events.”
SalesForce.com Healthcare Innovations Team
“RAPT helped us understand differentiated areas and approaches of collaboration to drive patient and professional engagement and value. Everyone who participated asked me to bring them back. They ended up consulting with various team members on actual efforts and helped us define, deign, and execute on new approaches with partners.
Leading Biotech Marketing VP
“I have rarely been so delighted in being so uncomfortable. RAPT shared things we were not even thinking about and connected dots that weren’t even on our radar – but they sure are now.”