Click the Sales button on the function menu to open the Sales record interface.

Or, press the F7 key on your keyboard.

In the Search Sales Record window, enter the specific OR # or use the Start/End Date filters to find the transaction.

Click Search to display the matching records.

Double-click on the specific transaction you wish to void from the list.

Press Ctrl + Alt + V on your keyboard to make the Void button available.

Click the Void button; a Password Override prompt will appear requiring a manager’s credentials to continue.

Once authorized, a Reason/Remarks window will appear.

Type the reason for the void in the text box and click Save.

A confirmation prompt will ask, "Are you sure you want to void sale?".

Click Yes to proceed with the voiding process.

Note: if the PC has a default printer saving this document is not needed, it will automatically print.

A Save Print Output As window will appear.

Enter a file name (e.g., "Void test") and click Save to keep a digital record of the voided transaction.