Remind
Quick Start for Teachers
Check the FAQ section below for more information.
Quick Start for Families/ Students
Accept the invitations to your child's Remind classes
Check Synergy ParentVUE to ensure your and your child's primary number and primary email address is correct.
Have students turn on Remind notifications on their Chromebook
Check the FAQ section below for more information.
Quick Start Tutorial for Parents
English
Español
How to join a Remind class via text
English
Español
Quick Start for Administrators
Accept the invitation to Remind in your email, or go to www.remind.com and login with Google
Email miranda_felton@pvusd.net if you are not assigned the administrator role for your school site.
Check the FAQ section below for more information.
Frequently Asked Questions
Administrators:
Who do I contact to add an additional school administrator to my school?
Please submit a help ticket for this request.
Who do I contact for technical support?
Call 786-TECH from 8am-4:30 pm, Monday -Friday.
How do I access training for Remind?
Check out the Administrator Onboarding Guide and the School Dashboard Guide.
How do I resend initiation emails to teachers?
How do I create a custom group/class in Remind?
How do I make a voice call with Remind?
Teachers/ Staff:
How do I sign in for the first time?
How do I send a message?
What parents are automatically added to Remind?
All custodial parents listed in Synergy, with a unique email address and who are allowed contact, are automatically added to Remind. These parents may choose to opt out of having a Remind account, or from receiving certain types of messages, if they choose to do so.
I am a teacher and a parent in the District. Can I use the same Remind account for both roles?
Yes - if your parent email in ParentVUE is listed as your district email, you will be able to act as both roles in the same account. To prevent confusion, however, you may wish to keep these roles separate and use a personal email as a parent.
Please note that Remind uses your telephone number as its primary identifier. If you and another member of your household share a phone number (listed in ParentVUE) Remind will merge your accounts.
How do I make a voice call with Remind?
I already have a Remind account for my classroom. Do I need to use a separate or new account to use Remind?
No. If you created your old Remind account with your District email address, the two accounts will automatically merge.
If you used a different email address for Remind, you should now login with your district email to activate your new account. If you contact support@remindhq.com, they will be able to merge your two accounts.
How do I have my Remind messages translated for families that don’t speak English?
Remind has a built-in translation feature. When drafting your message in the app or on the web, you will see a button at the bottom of the screen that says “Translate”. Clicking this allows you to translate your message into one of over 90 languages.
Who do I contact for technical support?
Call 786-TECH from 8am-4:30 pm, Monday -Friday.
I have two sets of classes in Remind (one I created and one created by the district). How do I delete one set?
You can archive one class, rather than delete it. This way, you can always view or restore old classes if needed. Here are some instructions and an article about how to do that.
How do teachers get the auto-generated classes back after they deleted them?
Teachers are not able to delete classes. You may need to unarchive them if you accidentally archived them. How to archive or unarchive a class.
Some teachers used Remind before the district purchased it, and all of their students were receiving messages to their cell phones. Now, not all students are receiving the teachers' messages with the District-generated classes. How can teachers update the contact info for students in these new classes so that they receive the text message?
This sounds like some students may have two accounts- one associated with their phone number that they created on their own and one associated with their email address that was created for them by the district. The students will just want to merge their accounts. Here's info on how they can merge their accounts.
Families/ Students:
What email is used for my Remind account?
Remind accounts are generated from the information in ParentVUE (which is part of our student information system). The email address that you have listed in ParentVUE is the one that will be used for your Remind account.
How can I turn on notifications for Remind on my Chromebook?
How will I receive communication through Remind?
Students and families can choose between email, text messages, and app notifications to receive messages sent by teachers. Once logged into Remind from a computer or smart phone, students and families can pick the way they want to receive communications in their settings.
What type of communication will I receive through Remind?
Teachers and school administrators will typically use Remind for important announcements and for keeping in touch regarding assignments and other academic reasons.
Is there a cost associated with using Remind?
PVUSD pays for premium Remind accounts for all our users. There is no cost for students, families or teachers associated with using the service itself. However, if you elect to receive messages via text, standard texting rates from your phone’s service provider apply. If you do not wish to incur these costs, you can set your preferences on remind.com to receive email notifications only.
Who do I contact for technical support?
Call 786-TECH from 8am-4:30 pm, Monday -Friday.