CheckoutChamp Refund Instruction

Full refund / Partial Refund - No product cancellation

1. On the transactions section, click "Actions" dropdown. Select Refund

2. Input refund amount, and click "Refund" button.

PARTIAL REFUND - With product fulfillment cancellation (Upsell)

1. Follow steps 1 and 2 on Full refund / Partial Refund - No product cancellation

2. Go to fulfillment section, click "Actions" dropdown. Click Cancel

3. Leave the checkbox "checked" for the product that you will cancel.

SAME DAY CANCELLATION

1. On the "Orders" section, click the order number.

2. Click Cancel order.

2. Click Cancel order. Tick the apply full refund. Click Submit Cancel.

3. There will be a prompt to cancel the subscription as well. Click yes.