Frequently Asked Questions

Our core values emphasize transparency, alignment, and inclusion. We foster a culture that supports feedback, collaboration and growth.

Point is the first FinTech platform where homeowners can sell equity in their homes, giving investors access to a new asset class – owner-occupied residential real estate.

Point was founded because of our own frustrations with homeownership in Silicon Valley and beyond.

From failed efforts to refinance our homes to being “beaten” out from buying a home repeatedly in the San Francisco Bay Area, we have experienced firsthand the failings of a system skewed by debt financing.

Point is the first consumer finance product that is truly aligned with the customer. When the homeowner does well, Point and its investors do well.

We are expanding to Manila due to the successful growth of our BPO team and plans to diversify team functions.

Performance reviews are conducted semi-annually for regularized employees.

Yes, we offer career pathing and development opportunities through training and internal promotions.

Yes, we have a variety of training courses and programs.

You can expect orientation, job-specific training, and integration into the team during your first 90 days.

We look for skills that match the role-specific requirements, including competencies outlined in the job description.

The interview process involves multiple rounds of interviews, assessments, and meetings with the team.

We aim to connect with the hiring manager and provide feedback within a few days after the interview.

Yes, you can schedule a meeting to discuss pre-boarding details.

You will need to complete reference and background checks, drug test, and provide health certifications.

Drug tests typically cover Methamphetamine and THC.

You can log into the Candidate Portal to check the status of your background verification.

Our office is located in Arthaland Century Pacific Tower, 10th Floor, 5th Avenue corner 30th Street, Bonifacio Global City, Taguig City, 1634 Metro Manila, Philippines.

No, but several pay parking lots are available nearby for employees.

Our working hours are Midnight - 9am PHST, Tuesday to Saturday.

Yes, regularized employees can request for a hybrid work arrangement.

PTO is accrued monthly, and at the end of the calendar year, the remaining balance can carry over up to five days of PTO, but they must be used by March 30 of the following year.

Yes, if it is observed and listed on the company holiday schedule.

All employees are eligible for PTO, even during the probationary period.

You may request unpaid leave, but it requires manager approval.

The paid time off (PTO) policy increases based on the length of service. Employees (Rank and File) accrue 18 days of PTO in the first year, which covers both vacation and sick leave. Starting from the second year, this increases to 19 days, and it continues to grow by one additional day each year, reaching 22 days by the fifth year.

We comply with all the statutory leaves defined and outlined by the government: 105 days for maternity, seven days for paternity, and seven days for solo parents with full pay.

Our current compensation philosophy is to pay for performance by providing competitive data-backed compensation packages. We benchmark each employee by role and level. We introduced a leveling alignment discussion prior to launching new roles and formalized a semi-annual (October and April) talent assessment process to nurture transparency, spark further conversations about professional development, and align with our strategic corporate goals.

Our company conducts performance and compensation reviews to ensure that compensation remains competitive and reflects individual contributions. Salary adjustments may occur based on various factors, including performance, market conditions, and role changes. Additionally, we are committed to recognizing high performers and aligning compensation with our company's growth and financial health.

Our De Minimis benefits include allowances and other cash benefits that are exempt from tax, such as rice subsidies, medical allowances for employees and dependents, and certain small gifts or incentives. These benefits are designed to support employee well-being and are provided in accordance with applicable government regulations.

Yes, the amount is subject to change depending on your work arrangement of either working onsite or hybrid or fully remote.

Yes, the company offers personal mobile allowance. Internet allowance is provided upon the approval of a hybrid work arrangement.

New hires covered as of their start date.

Yes, single parents can enroll their child in benefits if they meet the age requirements and not covered under another plan.

No, maternity is generally excluded from HMO coverage.

The company will cover all dependents you want to enroll, provided they are within the policy's age requirements and follows the hierarchy rules of your civil status (married, single, or single parent).  

₱200,000 per illness or injury per member (Rank and File) per year.

Yes, pre-existing conditions are covered for both employees and dependents.

Dental care is included, but vision care is not.

Payroll is processed bi-weekly and paid every other Friday for a total of 26 paychecks in a calendar year.

The bonus is split into two pro-rated payments depending on your start date. The split bonus is scheduled to be paid with the first paycheck in July (start date between January - June) and December (start date between July - November).

Overtime pay is calculated based on Article 87 of the Philippine Labor Code, which mandates pay for work beyond eight hours a day.

In the Philippines, the Labor Code's Article 86 mandates that employees in non-managerial/supervisory roles who work between 10 PM and 6 AM are entitled to a night shift differential of at least 10% of their regular wage for each hour worked. Additionally, the company has extended the hours, so a 10% differential will apply to hours worked between 10 PM - 9 AM.

No, but we do need an active bank account.

The Manila office opened in October 2023.