Suggestions for rollout:

-Team should respond well to competitions for this to work best.

-Ability to customize this competition by following the guide's desired focal points

-High traffic facilities need to keep member-first mentality as to not disrupt the member experience

Suggestions for rollout:

-Team should respond well to competitions for this to work best.

-Ability to customize this competition to align with your prioritized cleaning needs

-Use this to get in-depth cleaning done on a tight schedule, the idea is that you have an approaching BER to prepare for 

-A sample spreadsheet for detailed instructions on cleaning your gym sections is also included

Suggestions for rollout:

-Team should have solid understanding of Red Screens, the billing process, and payment collections for this competition to work best. [Check out the Training Docs tab in the portal for more resources!]

-Ability to customize this competition by honing in on the most applicable Red Screens or  Issues to Resolve, specific to your club(s)

-There may be a necessity to separate weekday and weekend teams and/or Part Time & Full Time shifts based on the club traffic. Use Fitness BI  Red Screen Alerts & Hourly Guests and Usage tabs to strategize based on historical data.

-The tracking procedure with this competition is manual, please know  this could require more of your time regarding the follow-up. You may need to retrain/coach in live time to ensure your team is appropriately handling the specific resolutions correctly.

Suggestions for rollout:

-Raffle tickets are not an approved items on our Staples list, please consult your DM to locate the best option on where to purchase

-Team should have solid understanding of how to capture secondary billing and the general billing tab on IGNITE 

-Ability to customize this competition by honing in on the most applicable area for payment or billing, specific to your club(s)

-There may be a necessity to separate weekday and weekend teams and/or Part Time & Full Time shifts based on the club traffic. Use Fitness BI  Red Screen Alerts & Hourly Guests and Usage tabs to strategize based on historical data.

-The tracking procedure with this competition is manual, please know  this could require more of your time regarding the follow-up. You may need to retrain/coach in live time to ensure your team is appropriately handling the specific resolutions correctly.

Suggestions for rollout:

-Team should have solid understanding of the membership freeze, downgrade, and cancellation process [Check out the Training Docs tab in the portal for more resources!]

-Ability to customize this competition by honing in on the most applicable cancellation reasonings, specific to your club(s)

-There may be a necessity to separate weekday and weekend teams and/or Part Time & Full Time shifts based on the club traffic. 

-The tracking procedure with this competition is manual, please know  this could require more of your time regarding the follow-up. You may need to retrain/coach in live time to ensure your team is appropriately handling the specific resolutions correctly.

Suggestions for rollout:

-Team should respond well to competitions for this to work best.

-Ability to customize this competition to align with your club-specific needs

-Use this to get incentivize the efforts around BCM upgrades in the club.

-A sample spreadsheet for tracking is also included

-More resources for  the Front Desk team are below:

Suggestions for rollout:

-Team should respond well to competitions for this to work best.

-Ability to customize this competition to align with your club-specific needs

-Use this to get incentivize the efforts around Transfers in the club.

-A sample spreadsheet for tracking is also included

-More resources for  the Front Desk team are below:

Suggestions for rollout:

-Team should respond well to competitions for this to work best.

-Ability to customize this competition to align with your club-specific needs

-Use this to get incentivize the efforts around tour closing and DGR utilization in  the club.