• Your CSM Landing Page will be the jumping off point for any course section maintenance action you need to take, and is also where you can track your requests from start to finish.

• The “Look up a Section” module in the top left of the page is used to select an existing course section to initiate a change or cancel request. If you do not know the CRN of the section, you can easily search for it by subject and course number as well.

• The “Add a New Section” module in the top right of the page is where you will initiate adding a new course section by entering the term, subject, and course number, and then clicking the green “+ Add” button to open a new CSM form.

• The lower half of the landing page consists of four tabs, where you can track your requests across various stages of processing. “In-Progress Requests” tab will display any CSM requests that you have started working on and saved, but not yet submitted. “Returned Requests” will display submitted CSM requests that have been returned to you for modification and re-submission (when this happens you will receive an automated email prompting you to revisit the request). “Submitted Requests” will display all CSM requests you have submitted until they have been processed by Academic Scheduling. “Closed Requests” will display CSM requests that have been successfully processed by Academic Scheduling.

• Begin adding a new course section in the landing page by entering the term, subject, and course number in the “Add a New Section” module. Click the green “+ Add” button to launch the form.

• The add form will validate course options from the catalog level. This means that the form will tailor the options in some of the drop-down menus (schedule type, credit hours, grading options, and sometimes restrictions) to reflect what is curriculum-approved for the specific course being added. You will also notice that the course title has been pre-filled, but is editable. This is to allow you to edit the titles of variable topics and omnibus-numbered courses. As always, the approved catalog titles of discrete-numbered courses will be adhered to by Academic Scheduling in their unedited form.

• The terminology used on the form has not changed and will be familiar to you, so filling out the form should be intuitive. Drop-down menus for program attributes, restrictions, and fees will display all available codes as well as their descriptions so you can be sure you are selecting the correct codes.

• You will notice green “+” buttons throughout the form, which allow you to add multiple course details where applicable: program attribute codes, instructors, meeting patterns, restrictions, and fees. After entering your first detail, simply click the “+” button to populate another field as needed.

• When you are finished filling out the add CSM you have the option via three buttons to submit the form right away, save the form without submitting, or discard the request entirely. If you save the form without submitting, you will find it in the “In-Progress Requests” tab of your landing page.

• Another way to add a new course section is by copying an existing course section! Learn how in the “handy new features” section of this tutorial.

• To change or cancel a course section, begin by identifying the course section using the “Look up a Section” module on the landing page, either by CRN or by searching the term, subject, and course number.

• If you searched by term, subject, and course number multiple results will populate if there are multiple sections of the course active on the schedule. On the right side of each result are three action buttons. To make changes to the section select the blue “Update” button, to cancel it select the red “Cancel” button (The green “Copy” button is a handy new feature that will be discussed later in this tutorial).

Changing a Course Section

After clicking the blue “Update” button a change CSM form will launch. This form validates from Banner at the section level, so all course detail fields will be pre-filled to reflect how the course section is currently set up, prior to your changes. Update course details as needed, and then select one of the three buttons on the bottom of the form to submit changes right away, save the form for later, or discard the change request.

Cancelling a Course Section

After clicking the red “Cancel” button a cancel CSM form will launch. You will see a minimized snapshot of the course section you’re canceling. You can expand this page to display the course section’s full course details by clicking on the green “+” button, if you wish to review prior to canceling. This form is largely view-only, but you are able to leave a note for Academic Scheduling if clarification is needed. Click the “Submit Cancellation” button at the bottom of the form to finish the request.

How to Submit Multiple Courses in Bulk

• CSM requests can be submitted in bulk to ensure that they are processed together- this is especially helpful when adding two or more crosslisted course sections, lecture courses with corresponding lab sections, or linked inquiry courses. To do this, you'll need to keep your forms in-progress by filling out your CSMs and clicking the  "Save Changes" button at the end of each (do not submit). 

• When you're ready to submit, return to your landing page to the "In-Progress" tab and click the checkboxes on the far-right for anything you want to submit together. Click the green envelope button below to submit.

How To Copy an Existing Course Section's Detail to an Add CSM

• Search for the course section you wish to copy, either by entering the CRN or searching by subject and course number. Click on the green "Copy" button.

• A new add CSM form will open with all of the copied section's course details filled in- you may edit any of these fields as needed, or submit as-is.

How To Edit or Cancel a Request After Submitting

• Submitted CSMs can be edited or canceled if Academic Scheduling has not yet begun processing them. On your landing page, in the "Submitted Requests" tab, find the request you wish to edit or cancel and click its corresponding action button on the right.

• Once Academic Scheduling begins processing a request it is locked and can no longer be edited or canceled.

Academic Scheduling has updated CSM policies and procedures with regard to what types of CSMs are required for various scheduling actions. Notably, most actions that formerly required a full cancel/re-adding of a section can now be requested as changes.

Departments are responsible for notifying registered students of any changes that impact their class schedule, degree requirements, or billing.

Submit cancel and add CSM requests for the following actions (please be sure to indicate in the notes section if registered students should be moved to the new section or dropped):

• Credit hour change

• Title change

Submit a change CSM request for the following actions:

• Any change to meeting days and/or times (please notify all registered students of this change)

• Instructional method change (please notify all registered students of this change)

• Campus code change

• Schedule type change (in-person, hybrid, fully online)

• Location change to/from Off-Campus

• Grade mode change

• Fee change (fees still cannot be added/increased after the start of the term)

• Add/Remove course restrictions

• Add/Remove course attributes (including WIC and CBL designations)

• Room change request

• Instructor change

• Footnote change

• Section number change

• Add/Remove Departmental Approval (DP)

• Cap change (section, global, and waitlist caps)

• Academic ad-hoc room requests (related to specific courses)