Can you increase the loan amount? I need a bigger loan?
You can take a loan up to the maximum loan amount limit allocated to you by the system, which depends on factors like credit history and salary/income. You can start with a smaller loan for now and pay your EMIs on time to become eligible for additional loans from PaySense in the future.
Can you increase/ decrease the loan tenure?
Mr./Ms._________, I can change the tenure to one of the existing tenure options given on your App, depending on your profile. Please let me know if you want to proceed with your loan application.
What is the rate of interest on my personal loan?
Mr/Ms._________, the rate of interest on personal loan application is ________% per annum and it is a reducing rate of interest.
(Refer the Partner tool and inform the rate of interest for the chosen tenure)
The rate of interest is very high. Can you reduce the rate of interest?
Mr./Ms._______, the interest rate offered to you is based on your profile analyzed by the system automatically.
(Refer the rate cut grid and offer rate cut, if customer is eligible)
What is processing fee? Why is it charged?
Mr/Ms._________, whenever you apply for a personal loan from any bank or financial institute, processing fee is charged to take care of the administration costs of the loan application.
(Refer the Partner tool)
How much is the processing fee?
Mr/Ms._________, the processing fee on your loan application is __________
(Refer the Partner tool)
It is 3.5% of the loan amount + 18% GST
When can I pre-close the loan?
Mr./Ms. ________, you can foreclose your loan anytime without any lock-in period.
If you choose to close the loan within 3 days of the disbursal, there won't be any foreclosure charge or interest to be paid.
However, if you wish to close the loan after 3 days from the disbursal date, you can still do so by paying the applicable foreclosure charges as mentioned in the loan agreement, along with the interest accrued on the principal until the date of foreclosure.
How much is the foreclosure/pre-closure charge?
Mr./Ms._________ the foreclosure charges are 4% of the outstanding principal amount + 18% GST.
How can I pre-close the loan?
Mr./Ms. _________ to foreclose the loan, you can write an email to support@gopaysense.com, and they will help you in closing the loan.
