Stage 6

Business Services
(VET) Cert III

BUSINESS SERVICES (Category B)

BSB30120 Certificate III in Business

RTO: 90490 - Trustees of the Roman Catholic Church for the Diocese of Parramatta

This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.

Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They may provide technical advice and support to a team.

Students will develop skills in the areas of communication, teamwork, problem solving, innovation, enterprise, planning and organising (prioritising).

UNITS INCLUDED:

  • BSBCRT311 - Apply critical thinking skills in a team environment

  • BSBPEF201- Support personal wellbeing in the workplace

  • BSBSUS211 - Participate in sustainable work practices

  • BSBTWK301 - Use inclusive work practices

  • BSBWHS311 - Assist with maintaining workplace safety

  • BSBXCM301 - Engage in workplace communication

  • BSBTEC201 - Use business software applications

  • BSBTEC301 - Design and produce business documents

  • BSBESB302 - Develop and present business proposals

  • BSBOPS301- Maintain business resources

  • BSBPEF301 - Organise personal work priorities

  • BSBOPS304 - Deliver and monitor a service to customers

  • BSBINS302 - Organise workplace information

ELIGIBILITY FOR QUALIFCATION:
Students assessed as fulfilling the requirements for all the units in the 240 hour course will be eligible for Certificate III in Business. Students achieving at least one unit of competency will be eligible for an AQF Statement of Attainment showing partial completion of their qualification.

ASSESSMENT:

This course is competency based and the student's performance is assessed against prescribed industry standards.

Assessment methods may include:

  • Observation

  • Student Demonstration

  • Questioning

  • Written tasks

WORK PLACEMENT:

Students studying this VET course are required to complete a minimum of 70 hours work placement. This is a mandatory requirement of NESA. Failure to complete the mandatory work placement hours could jeopardise a student's eligibility to be awarded the Higher School Certificate.

PERSONAL REQUIREMENTS:

  • Able to work methodically, accurately and neatly

  • Good oral and written communication skills

  • Able to work as part of a team

  • Neat personal appearance

JOBS ROLES IN THE BUSINESS INDUSTRY:

Individuals with this qualification are able to perform roles, such as:

  • Administration Assistant/Receptionist

  • Data Entry Operator

  • Information Desk Clerk

  • Real Estate Office Administration

  • Paralegal

DUTIES AND TASK OF OFFICE ADMINISTRATION

  • Sort and distribute incoming mail to areas and staff within the organisation and dispatch outgoing mail

  • Write business letters, reports or office memos using word processing programmes

  • Answer telephone and online enquiries from customers, attend to visitors and assist other staff in the organisation with their enquires.

  • Operate a range of office equipment such as photocopiers, computers and faxes

  • Undertake other duties such as banking, credit control or payroll functions.



FUTHER STUDY:

  • BSB30220 - Certificate IV in Business

  • BSB50120 - Diploma of Business Bachelor of Business

FURTHER INFORMATION

www.myskills.gov.au |Type the qualification code into the search bar then click on the qualification title.

Watch this video to learn more about the Preliminary and HSC Business Services VET Course HERE


Please note that this course can be completed online via the CEDP Virtual School if the course does not run at Santa Sophia


For more information about this course, please see: Miss Rubbo, Mrs Erenbay