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NOTE: Please look through the pages on GSD and/or troubleshoot it yourself before requesting help!
If you are having problems and cannot to login through a desktop client/phone, are unable to connect to the WiFi, or cannot solve an issue even after looking through the guides on this website, You can request help from IT staff:
If you are having problems and cannot to login through a desktop client/phone, are unable to connect to the WiFi, or cannot solve an issue even after looking through the guides on this website, You can request help from IT staff:
Click to login using your Active Directory user account, the username you log into the school system with
The Type of Computer you are using (whether it is your own or School issued)
Your Operating System
If it is a problem with School Hardware mention the room number you are in (Should be the silver disc on the front of the door), which Boarding House or the name if it is a public space like a library
In Person
In Person
Head directly to the IT office which is located in Gascoigne on the first floor. (See the map below!)
They will be there everyday until 16:45 except for lunch (12:30 - 13:30) and on a Saturday from 08:30-12:30.
If you are taking your own personal computer, REMEMBER YOUR CHARGER!
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