Increasing Data Allowance

Increasing data allowances on mobile devices to support remote learning

Currently there is a scheme that offers temporary increases to data allowances for mobile phone users on certain networks. This is so that children and young people who are facing hardship can access remote education if their face-to-face education is disrupted.

The academy can request mobile data increases for children and young people who:

• do not have fixed broadband at home

• cannot afford additional data for their devices

• are experiencing disruption to their face-to-face education

Children with access to a mobile phone on one of the following networks might be able to benefit:

• Three

• Smarty

• Virgin Mobile

• EE

• Tesco Mobile

• Sky Mobile

Other providers may join the scheme at a later stage.

We will need the following information from the account holder:

• their name

• their mobile phone number (this should always start with ‘07’)

• their mobile network,

• and whether they’re on a contract or a Pay-as-you-go deal.

• We need these details to arrange the increase in data with the relevant mobile network.

• Account holders with monthly contracts need to be over the age of 18.

If you would like our support with this, please email mobiledatasupport@ormistondenes.co.uk

If you take up this offer, you need to understand how the DfE will use your personal information.

We have been asked to share the following privacy statement with:

• the adult account holder for the mobile device

• the parent or carer of the person benefiting from the offer, if they’re under 13

• the person benefiting from the offer, if they’re 13 or over

Privacy statement

1. For the purposes of data protection, I need to let you know that the Department for Education (DfE) is running the Mobile Network Offer through schools and their trusts or local authorities.

2. If the offer is taken up by an adult account holder, the school or social care team will share the account holder’s name and mobile phone details with the DfE, who will share these with the relevant mobile network operator.

3. The mobile network operator will use that information to increase the data available for the account holder’s mobile device, as long as they qualify for the offer.

4. The adult account holder’s personal data is only shared with their mobile network operator for the purposes of the offer. No names of children or other adults, other than adult account holders, are shared with the DfE or the mobile network operator.

5. No personal information will be shared with the DfE if you do not want to take up the offer.

6. If you want to know more about how your personal information will be used before you take up the offer, we can send that to you first.

7. If you decide to take up the offer, you’ll get a text message from the Department for Education with more information about your data protection rights.

If the account holder wants to receive some written information first, you can send them a link to our privacy information.