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empathy
empathy
The Shadowing Experience is directed towards faculty, students, and administrators. We felt that it was only best to speak to individuals within those demographics. This leads to why we wanted to create a program specifically for these individuals.
We have created individual surveys for all empathy strategies that we have employed during our process; students, faculty, and administrators have received responses in return. Also, we have set up scheduled meetings with faculty and administrators to discuss our program and receive a variety of different ideas and perspectives on it.
"The ability to shatter barriers, gateway to productivity, and a path towards a brighter future."
defining
defining
The major themes that we had discussed were age gaps, hypocrisy/derogatory terms, and lack of resources—also, another central theme being lack of communication.
In the beginning, we were given a "How Might We?" question that didn't target what exactly we were trying to accomplish. So, we developed a new one that fits just where we wanted it to. We knew that it would be nothing like this on campus by just choosing this particular question. So, we tried to look deeper into what it's like being a student, administrator, or a faculty member. We want each other to see the life of how it could be if you were the other person. For example, if you are a faculty member, you would see what it is like to be in a student's shoes. You would see what a day in a student's life consists of in person.
ideation
ideation
A couple of our team's ideas were generational training of older generations learning how the ages of today function—college pre-training for applications and FAFSA for incoming college students. Panels are targeting how to embrace the other culture and be able to relate to them in many types of ways. Open discussion with students of color—lastly, peer mentoring: Faculty, upper-class men (Big sister & Big brother program).
The process of prioritizing a final idea required survey questions being distributed amongst faculty, administrators, students, direct presentations about our concept, and receiving honest, truthful opinions on our future program.
protypying
protypying
Initially, when all the information was gathered, there was one community amongst everything; there was a division. Students did not understand faculty and administration, and vice versa; faculty and administration did not understand the students. All parties involved had some understanding of what occurs in each other's situation but did not fully grasp the true causes and actual issues involved.
The Shadowing Experience was created through different forms of gathering data. Surveys were used to talk to students to understand their experiences, brief presentations were given to faculty to gain feedback from them, and personal experiences were also taken into the gathering process. At first, we had thought that our first initial solution was going to move forward to the prototyping phase, but after looking at the data gathered and the brainstorming process was complete, we had to come up with another solution.
The iterations process helped open our eyes to different insights. The first insight that we discovered was there is hypocrisy when it comes to helping African American and Latin X students. The second insight was incoming and existing college students need guidance. The third and last insight that we discovered was faculty and administration are willing to help, but the help is not well advertised or well known. For example, if you wanted to go to the dean's office and ask questions, you do not have to schedule a meeting, and students can walk into the office.
Our solution, "How might we better understand the experiences of African American and Latin X Students?" To be more specific, our solution is the shadowing experience. The main aim is for students, faculty, and administration to have a level playing field. This occurs by students shadowing faculty and administrators and gaining an understating and experience of what they go through, what appears for them to accomplish a task, and what barriers occur for them not to achieve the mission. On top of that, faculty and administrators shadow students to understand the trials and tribulations that students go through.
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