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We are a research lab dedicated to making services and tools easier to use for the NYU community
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Leverage our templates and guides!
Leverage our templates and guides!
Interested in conducting your own user research? Visit our resource library.
What is Usability Research?
What is Usability Research?
Usability Research is the process of studying and analyzing user behaviors and motivations through different feedback methodologies, such as through interviews or by observing them as they complete a task.
A Usability Lab is a controlled environment where usability research takes place.
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Featured Case Studies
Featured Case Studies
Talking with first year students to learn how to better improve the NYU student experience.
Improving the information architecture of a website through card sorting.
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