About Our Lab
Who We Are
Launched in March 2018, the Usability Lab is a research initiative led by the Office of the Provost.
We are a team of researchers who collaborate with the NYU community to lead research projects that solicit feedback from the users of NYU services and technology, such as learning environments, databases, and websites.
We are free of charge.
The goal of the Lab’s research is to inform design improvements that benefit the NYU community.
80
Completed Research Projects
350+
Research Participants
12
Partner Schools/Divisions Across NYU
Our Mission
The mission of the NYU Usability Lab is to research the use and design of technology to ensure the products and services used by the NYU community are intuitive, effective, and inclusive. The Lab aims to uphold its mission in three key ways. By:
Servicing the Community: The Lab provides usability-related services through research project work and educational programming, to support a user-centered approach to creating experiences at NYU.
Sharing Knowledge: The Lab aims to share research findings with the greater community to influence user-centered approaches to experiences at NYU.
Conducting Innovative Research: The Lab seeks to develop and answer ground-breaking research questions that place NYU at the forefront of user-centered best practices, and contributes to the field of usability research.
Our Team
Claire Menegus, Director
Email: claire.menegus@nyu.edu
Claire Menegus is a usability researcher with a passion for UX Design, neuroscience, and education. She received her M.A. in Educational Technology at NYU Steinhardt while working as a UX Designer and Project Manager for Steinhardt Technology Services. Following her graduation, Claire worked as an Experience Designer at children's video game company Toca Boca. Prior to joining the NYU community, she ran Communications for a DC private school, where she first fell in love with Educational Technology designing tech tools for students with diverse learning needs. In her free time, Claire loves to cook, hike, and practice her computer programming skills.
Catherine Grillo, User Experience Analyst
Email: cg4296@nyu.edu
Catherine Grillo is a UX researcher with a strong interest in the intersection of psychology and technology. She is passionate about finding digital solutions for organizations and improving the digital experience for all types of users. Catherine received her B.S. in Information with a focus in UX Research from the University of Michigan’s School of Information. In her free time, Cat enjoys cooking, weight lifting, and spending time with her dog Rizzo.
Lynzky Deleon, User Experience Analyst
Email: ld1260@nyu.edu
Lyn Deleon is a UX Researcher with a passion to improve the lives of people through the power of design and research. She previously worked at an ed-tech startup and received her undergraduate degree in Psychology from Carnegie Mellon University. She hopes to leverage her design and research skills to create better services, experiences, and products for the NYU community.
Sophie Xu, User Experience Intern
Sophie Xu is a sophomore at NYU Tandon pursuing a BS/MS in Integrated Design and Media and a minor in Technology, Management and Design. She hopes to become a design researcher, combining her education in biology research, studio art and mathematics to create social change. Sophie spends her time aiding STEM and second language education, library management and fundraising efforts for art programs and aims to apply design thinking to such causes. She also enjoys hiking, cooking, various forms of art, video games and reading.
See our past interns and learn more about our UX internship program.
Affiliates
NYU Information Technology, Application Development
Collaborator
NYU Digital Communications Group
Collaborator