Q: Why should I choose NPI for Community Employment Services? What makes you different?
A: At NPI, we pride ourselves on providing flexible, consumer-driven, and outcome-based services. We don’t believe in a "one size fits all" approach; instead, we partner closely with your funding agent to align your employment goals with your unique talents, strengths, and personal needs. Our ultimate mission is to empower you to find—and keep—a career that truly fits you.
Q: What professional credentials does the NPI employment team hold?
A: Quality is at the heart of what we do. All NPI Employment Consultants have achieved a Community Employment Service Professional certification. This specialized training ensures that our team is fully equipped to provide high-quality, professional support to the individuals we serve, our partner employers, and our collaborating agencies.
Q: Who pays for the services NPI provides?
A: Funding for our services is typically provided through Iowa Vocational Rehabilitation Services, or one of the current Iowa Managed Care Organizations (Wellpoint, Iowa Total Care, or Molina) or IME Fee For Service. We work closely with these agencies to ensure you have the financial support needed to access our programs.
Q: Will I lose my benefits if I start working?
A: This is a common concern, and the answer varies for everyone. While working can impact benefits like SSI or SSDI, there are many "Work Incentives" designed to help you earn more income without immediately losing support. We recommend discussing your specific situation with us, or you can explore resources at Disability Benefits 101.
Q: How long does it take to find a job?
A: Our focus is on quality over speed. We believe in finding a "right-fit" employer where your skills and interests align with the job requirements. Because we prioritize long-term success and your personal enjoyment of the work, the timeline depends on finding the opportunity that best matches your unique profile.
Q: I can get a job, but I struggle to keep it. Can NPI help?
A: Absolutely. Getting the job is just the first step. NPI provides Job Coaching Services specifically designed to help you maintain your employment. Our team will work with you to determine if you are eligible for short-term support or long-term follow-along services to ensure you stay successful in your role.
Q: How do I get started?
A: To begin, you can enroll through your Vocational Rehabilitation Counselor or your Community-Based Case Manager. Once you select NPI as your provider, one of our Certified Employment Specialists will reach out to you to discuss your goals and the specific supports you'll need to succeed.