Accessibility Statement
NIHR is committed to making its websites and mobile applications accessible, in accordance with national legislation transposing Directive (EU) 2016/2102 of the European Parliament and of the Council and in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This accessibility statement applies to the Community Mental Health Transformation Knowledge Exchange.
Compliance status:
This website is partially compliant with WCAG 2.0/2.1AA, due to the non-compliance/exemptions listed below.
Non-accessible content
The content listed in the below sections is non-accessible for the following reason(s):
This website contains PDFs and Word documents that are essential to providing our service. Where possible, these have been checked and fixed for accessibility. However, given the collaborative nature of our business and the value in documentation shared, we often are not in a position to edit and amend documentation ourselves.
Non-compliance with the accessibility regulations:
Apart from the exemptions listed below, this site is fully compliant with the accessibility regulations.
Disproportionate burden:
The breakdown of the existing Google Sites accessibility issues summarises the existing accessibility issues with Google Sites. Fixing for these accessibility issues is the responsibility of Google as providers of the Google Sites product. Therefore, fixes for these issues are beyond NIHR control. The only resolution to fixing these issues ourselves is to change website hosts to another supplier. We’ve assessed the cost of fixing these issues and believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We continue to work with Google in providing feedback and collaborating to ensure Google’s products are as accessible as possible.
Content that’s not within the scope of the accessibility regulations:
This website contains PDFs and Word documents that are essential to providing our service. Where possible, these have been checked and fixed for accessibility. However, given the collaborative nature of our business and the value in documentation shared, we often are not in a position to edit and amend documentation ourselves.
Preparation of this accessibility statement:
This statement was prepared on 04/06/2024. It was last reviewed on 04/06/2024.
Feedback and contact information
If you wish to report any accessibility challenges in using this website, or if you require any information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact:
We’ll consider your request and get back to you in 30 days. If you do not receive a response, please contact the NIHR Service Desk at 0207 333 5060 (internal or external) or visit https://www.support.nihr.ac.uk/sp (internal only) for assistance.
Enforcement procedure
If you do not receive a response to the above request, please contact the NIHR Service Desk (details above) for further escalation.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
This website has been built using Google Sites. Please see the following link to the NIHR Hub Accessibility Statement which gives more information regarding the general use of Google Sites, including contact details for users who require further Accessibility support.