NCSD STAFF: If you are experiencing technical difficulties with YOUR equipment (not students/parents/guardians), please contact us through this resource below:

STAFF: You will get help faster using this resource, instead of calling.

We do our best to get back to you as soon as we are able and use this resource to identify when the order the submitted.

Photo of Help Ticket Login page and navigates to the website

Help Support for PARENTS/GUARDIANS

If your experiencing problems with your Chromebook or it is broken please contact our Technology & Information Team by submitting a Help Ticket Request.

Help Request for Parents/Guardians

Contact the Family Technology Helpline

  • 503-353-5822

Thank you for your patience, as we serve our staff, students and parent/guardian communities. We will contact you as soon as we are able. Thank you in advance for understanding.

familytechsupport@nclack.k12.or.us