Using NCSD WIFI/Hotspots
Available for those who do not have internet access at home
North Clackamas School District
Email us at: familytechsupport@nclack.k12.or.us
Call for support: 503-353-5822
What is WIFI and WIFI Hotspots?
WIFI
A wireless or WiFi network uses a radio frequency signal instead of wires to connect your devices - such as computers, printers and smartphones - to the Internet and each other. The WiFi signal can be picked up by any wireless-capable device such as a computers, laptops, cell phones or tablets within a certain distance in all directions.
WIFI Hotspot
WiFi hotspots are internet access points that allow you to connect to a WiFi network using your computer, smartphone or another device while away from your home or office network.
We are no longer using the form to collect information for those who need a Chromebook or WIFI Hotspot.
Instead, please contact us at our Family Help Desk to request a Chromebook or hot spot
503-353-5822
Obtaining a NCSD WIFI Hotspot
NOTE: Using one of our WIFI Hotspots will NOT make your internet speed any faster than what you might already have at home.
This is ONLY for families who do NOT have ANY internet access at home
Check-IN
If you have graduated or are leaving North Clackamas School District, please return any equipment so other students can use them. Thank you.
Connecting your Chromebook to your WIFI
Option #1
Open your charged Chromebook.
Once it is turned on, you can click in the WIFI icon in the lower right hand corner to display your WIFI settings.
You will see the available networks. Click on your network name and enter your WIFI password.
Option #2
Open your charged Chromebook
Once it is turned on, it will automatically scan and display nearby WIFI connections.
Click on your WIFI network and enter your WIFI password, if you have one.
Good information and tips to know
Multiple internet able devices on one network
Your network strength can depend on several factors:
How many internet enabled devices are being used on your network (doorbells, security systems, home thermostats, lights and cell phones)?
How fast/powerful is it?
Perhaps temporarily turning OFF these devices while learning can help increase the stability of your network.
Distance from WIFI to device
If your devices are physically too far away from the WIFI device (router/hotspot), it may not be able to connect.
Move closer to your WIFI device to gauge its stability.
Keep your devices fully charged
Use a direct ethernet cord if you have one.
Need more help?
If your experiencing problems with your Chromebook or it is broken please contact our Technology & Information Team.
Contact the Family Technology Helpline
503-353-5822
Thank you for your patience, as we serve our staff, students and parent/guardian communities. We will contact you as soon as we are able. Thank you in advance for understanding.
familytechsupport@nclack.k12.or.us