Using NCSD CHROMEBOOKS to Access Learning Resources
Considerations for using our district provided Chromebooks for students' learning.
North Clackamas School District
Email us at: familytechsupport@nclack.k12.or.us
Call for support: 503-353-5822
What are Chromebooks?
Our students use NCSD Chromebooks to access digital learning resources, unless they have a specific course that requires otherwise. There are several benefits:
We can manage the interface (push out certain resources)
The battery life is long (anywhere from 7-10 hours, depending on the model and use)
We apply security filters.
Students use their NCSD login credentials. Your child will be (or already has) a provided secure login and password that is unique to them. Check with his/her teacher to obtain this private information OR ask them to add you as a parent via email!
For our younger learners (K/1), teachers may opt to use a QR code to login.
There are different models
If you have more than one child, it is possible that they may have different models of Chromebooks and that is ok. Although there might be cosmetic and other small differences, they all work essentially the same.
Checking out/in NCSD Chromebooks for students
Ensuring that every student has a learning device, NCSD is providing Chromebooks for checkout.
We are no longer using the form to collect information for those who need a Chromebook or WIFI Hotspot.
Instead, please contact us at our Family Help Desk to request a Chromebook or hot spot
503-353-5822
Check-IN
If you have graduated or are leaving NCSD, it is important that you return all equipment that we provided for you. This would include:
Chromebooks and charging cords/units
WIFI/Hotspots
Any other device lended during this time.
North Clackamas School District Chromebook Guidelines for Parents and Students
Connecting your NCSD Chromebook to WIFI
Option #1
Open your charged Chromebook
Once it is turned on, you can click in the WIFI icon in the lower right hand corner to show WIFI settings.
You will see the available networks. Click on your network and enter your WIFI password.
Option #2
Open your charged Chromebook
Once it is turned on, it will scan nearby WIFI connections.
Click on your WIFI network and enter your WIFI password.
Login usernames and passwords for NCSD online learning resources
Getting your login credentials (username and passwords) for student access to online learning resources
IMPORTANT: NCSD Chromebooks will NOT allow people with personal accounts to login, only NCSD staff and student accounts.
Students should have received a unique student username & password. If you do not have this information, please contact their teacher.
Teachers have websites with their contact information at each school. Navigate to:
NCSD's website, and select the pertinent school.
Select Staff and the Teacher Websites options.
If you can not find your teacher's website, please call the school directly.
Logging into NCSD online learning resources with a NCSD Chromebook
NCSD Chromebooks will NOT allow personal accounts to login, only NCSD staff and student accounts.
Students should have received a unique student username & password or may provide a QR code younger students can scan to login. If you do not have this information, please contact their teacher. Teachers have websites with their contact information at each school. Navigate to:
NCSD's website, and select the pertinent school.
Select Staff and the Teacher Websites.
If you can not find your teacher's website, please call the school directly.
Available on NCSD Chromebooks and the District website
View how to and what logging into a NCSD Chromebook looks like.
NOTE: you may see a message from NCSD appear to keep you informed with important information.
Keep your Chromebooks CHARGED and ready to go!
To avoid compromising your battery life, please keep your chromebook charged at all times. Allowing the device to sit uncharged may deem it unrecoverable.
Battery life varies with each model and the activities they will be engaged in. To ensure use, either fully charge your Chromebook after each day of use or have it plugged into an power outlet directly.
VIDEO TUTORIALS: Navigation and helpful tips/features of NCSD Chromebooks
IMPORTANT (Gmail/Email):
Students from kindergarten through fifth grade levels do NOT have access to Gmail/email even though their accounts look like an email address. Only middle and high schools students (6-12 only) have access to their email.
Chromebooks can be translated automatically if your browser is set to any of the languages above. If you want to change the language your browser is set to, read the following articles:
Taking Care of a Chromebook
How to Search
Touchpad navigation
Display all Windows
Offline Setup
Capturing Videos/Photos
Please click HERE for more specifics on using the Camera app for videos and photos in a Chromebook
How to clear the cache on your Chromebook
1. Open the Chrome browser (the icon is at the bottom of the Chromebook screen).
2. Tap the three dots in the top-right corner of the screen, hover over "More Tools" and then select "Clear browsing data"
3. Select the cache you'd like to delete and click Clear data. Devon Delfino/Business Insider
4. Click "Clear data."
If you toggle over to the "Advanced" section of the "Clear browsing data" window, you will also have the option to clear passwords and other sign-in data, autofill form data, site settings and hosted app data.
For Technical Assistance for Chromebooks
If your experiencing problems with your Chromebook or it is broken please contact our Technology & Information Team.
Contact the Family Technology Helpline
503-353-5822
Thank you for your patience, as we serve our staff, students and parent/guardian communities. We will contact you as soon as we are able. Thank you in advance for understanding.
familytechsupport@nclack.k12.or.us