Project Goals

1. Strengthen Constituent Engagement and Connection

Deliver a modern, personalized digital experience that makes it easier for alums, donors and other stakeholders to connect with the College, access services and stay engaged over time.

2. Improve Operational Efficiency and Staff Effectiveness

Equip staff with intuitive tools that provide real-time access to constituent information, streamline everyday tasks and reduce time spent on manual data handling—freeing up more time for strategic work.

3. Enable Smarter, Data-Driven Communication and Decision Making

Leverage integrated communication tools, robust dashboards and reporting to inform timely, targeted outreach and guide strategic planning across teams.

Measures for Achieving Success

• Community Engagement: Actively involving key community members to gain their support and address their concerns.

• Communications Plan: Developing a clear and consistent communications plan to keep everyone informed about the changes and their benefits.

• Training and Development: Providing training and resources to equip impacted staff, volunteers and alums with the skills and knowledge needed for the new processes and technology.

• Monitoring and Feedback: Establishing mechanisms to monitor progress and gather feedback to allow for necessary adjustments to messaging for overall communications, trainings and both external and internal socialization.