How do I get a Home Access Center (HAC) account?

Students & Parents will automatically be given HAC accounts upon registering for school.

The “Forgot Password” option isn’t working for me, what should I do?

If you have not logged into the new HAC system at least one time, the password reset functionality will not work. You will have to contact your school to have your password reset.

Can't log in or access the site?

Contact your student’s school for help. If there are technical problems with the site, your student’s school staff will contact the district’s technology department for assistance.

Why can I not see all of my children in Home Access Center?

If you have more than one child attending a school (or schools) using Home Access Center and you do not have student selection links available to see all of your students, you should contact your student’s school and ask for all of your students to be linked to your account. Once this is done, you will have access to your other students with the same login. (Students, you will have access to only your own information).

Questions about grades or assignments?

Contact your student’s teacher directly with questions about grades received on assignments, tests, quizzes or other assessments.

How can I access HAC on my mobile device?

The eSchoolPLUS Family Mobile App is a great way for parents and students to view classwork, schedules, grades, building notifications, and more by using a smartphone or tablet. The app is available for Apple, Android, and Kindle devices.

Download the new free eSchoolPLUS Family App​ from the Apple App Store or Google Play Store.

After downloading the app, log in using your Home Access Center (HAC) username and password. If you do not know your HAC account information please contact your student’s school.

Why do I see different amounts of information depending on which student I view?

Schools are not required to participate in all available blocks of information. Depending on the school and how they wish to share information, the screens may look a little different between students. (Students will see only their own information).

Can I request changes to my contact information online?

Parents – Yes you can, if your school has that function enabled. Some schools might allow you to update your own phone numbers and email address. While you can see phone numbers for your students’ other contacts, you can only make changes to your own. For address changes please contact one of your students’ schools.

Students – No. Your accounts do not have the ability to make contact information changes.

Can someone else gain access or change my information?

No. Each account is assigned a unique username and password. This gives only you access to your (students’) information. Please be sure you protect your username and password and do not give them to anyone.

How do I log off the Home Access Center system when I am finished?

Please click on the “Log Out” button in the upper right corner of your window or just close your browser.

Why does it take so long for my student’s assignments to be graded?

Different schools and teachers operate differently and on different timelines. Grades are typically entered within 2 weeks after the due date.

Why doesn’t my (student’s) average on the Current Progress screen add up correctly?

Each teacher can choose to post or not post work that has been graded. The current average will not necessarily reflect the average of all displayed scores since there may be other work averaged in. Check with the course teacher.

Am I able to check my child’s grades for previous school years?

Grades from a previous school year are only available through Home Access Center if a school has generated a transcript for a student.

Other issues

Please contact the school if you encounter other issues with Home Access Center.