TECHNOLOGY eNEWS FOR

MORGAN STATE UNIVERSITY

SPRING 2017 | RESOURCES FOR FACULTY, STAFF & STUDENTS

WELCOME TO YOUR NEXT GENERATION NETWORK

The Next Generation Network (NGN) is our improved network, capable of supporting today's and future technologies, while delivering better service in areas such as Mobile Apps and Data, Phone Services, Streaming Media, and Video Chat. OIT has now taken ownership of the new, Next Generation Network. Morgan received a national award from the Association for College & University Technology Advancement (ACUTA) for its NGN project.

Learn more about the NGN

TRACK-IT SELF-SERVICE IS NOW AVAILABLE!

TECH SUPPORT WHEN YOU NEED IT! You now have access to the Service Desk 24 hours a day, every day of the year! OIT makes it even easier for faculty and staff to request service, with Track-IT Self Service. Self-service will be available to student starting Fall 2017. Follow three easy steps, we'll handle the rest:

Visit www.morgan.edu/servicedesk
Log in with your Morgan user name and password
Create and monitor your work orders

STUDENT RESOURCES & DOWNLOADS

Get Office 365: Get Microsoft Office in the cloud, visit www. Portal.Office.com and enter your MSU email to get it today. Office 365 may be installed on personal devices only.
Record & Go Studio: Need to create a Panopto recording for a class assignment? Why not do it like a pro? The Record & Go Studio is here for you.
Computer Labs Upgrade! OIT Computer Labs in Jenkins 215 & Holmes Hall G14 are now equipped with BEARcard readers. BEARcard is required in these computer labs!

BLACKBOARD COLLABORATE ULTRA

Blackboard Collaborate Ultra is a virtual meeting room, now available in every Blackboard course and organization. Learn how to use Collaborate Ultra at our support site, or attend training webinar. You can register for the Collaborate webinars on our Academic Technology Services calendar.

RECORD & GO STUDIO

The Record & Go Studio, located in Richardson Library 206, is available for use by faculty, staff, and students. Record your presentations, training videos, guest interviews, and more. This studio is powered by Panopto and features professional level equipment.

Learn More and Schedule a Tour

CISO's CORNER

By Ronald King, Chief Information Security Officer (CISO)

As many are aware, OIT has been busy improving the security of Morgan State University's technology; implementing mandatory security awareness training for faculty and staff, installing new firewalls and access controls as part of the Next Generation Network, and adding security to wireless with MSU-Secure. As this semester continues, our MSU community will see even more. When it comes to security, it seems everyone has questions and wants to do more. So, over the next few months, we will be updating the security website, participating in security information sessions, and providing specialized training to key personnel. Please stay tuned.

Visit the Security Website

OIT STAFF ANNOUNCEMENTS

Ms. Andrea Tanner - Assistant Director of Client Services
Mr. Matthew Dodd - Technical Support Specialist
Mr. Peter Taiwo - Assistant Network Technician
Mr. Toluwase Ayanleke - Graduate Assistant for computer lab support
Mr. Olando Paye - System Administrator
4 OIT Staff - earned ITIL v3 Foundations certification
Ms. Taiwo Adenuga - earned her PMP certification
Mr. Tobilola Komolafe - Orange Tech, named Innovation Fellow

PROFESSIONAL DEVELOPMENT FOR FACULTY & STAFF

New in Panopto 5.3

Test Drive New Features in Panopto

Built-in Quizzing
Automatic Captions
Custom Thumbnail Images

Workshops

Multimedia is Easy & Effective

Learn easy multimedia techniques for more effective online materials. Including best practices for video, web, Bb, and other multimedia tools.

ATS Training Calendar

Training at your Fingertips

View our Training Calendar and register for a course and topic that fits your schedule. Courses are offered in person, as webinars, and as self-paced Atomic Learning modules.

Morgan State University

Office of Information Technology - Carter Grant Wilson Building , Rm 105

1700 E Cold Spring Lane, Baltimore, MD 21251

www.Morgan.edu/OIT

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