Frequently Asked Questions (FAQs)

1) I was prompted to change password after logging into Student iCON.

This happens when your MIMS password is newly reset. Please proceed to change password when prompted in Student iCON.

 

Once the new password is set, this means that your MIMS password will reflect the same as your Student iCON password.

 

Note: Student iCON is integrated with MIMS. Both accounts will use the same password. Any change in password will affect the other.

2) It says that my account/password is incorrect.

Either your email address or your password is typed incorrectly.

Please try again by typing slowly and carefully, but not more than five (5) attempts – otherwise your account will be locked. 

3) It says that my account is locked.

Please submit password request via this link:

https://go.gov.sg/bbssstudentpwreset

 

OR scan the QR code found pasted on the GO frontdesk panel, and the school library’s glass door entrance.


Alternatively, please approach the ICT team (in the library) for assistance.


4) I would like to change my password via Student iCON, but I am unable to do so. How do I change my password?

For changing of password:


Note:

Password change cannot be done via the Student iCON. It must be done after logging in MIMS account on school SSOE device, as it is integrated with MIMS, which is the main account.