Technology Help

Otros opciones para ayuda tecnológica en español:

  • Envien preguntas generales a ASKMCPS@mcpsmd.org. El personal de hoy recibió una lista de especialistas bilingües a quien los pueden referir.

  • Llamen a 240-740-2845.

  • Envien preguntas a través de FaceBook a MCPS Español.

  • Llamen a 240-740-7020 por problemas con Chromebook o mifi

Here is a link to an MCPS form you can complete if you do not see your child in Parent Vue.

Guide for using Zoom with screen shots

Access to Zoom for Parents English

For additional help, call: 240-740-7022

Access to Zoom for Parents Spanish

Para ayuda tecnológica en español, llamen: 240-740-7022

Zoom troubleshooting tips from our in-house expert, Mrs. Fisher:

  1. Go to https://mcpsmd.zoom.us in the Chrome browser.

  2. Click the LOGIN button in the top right corner.

    • It should take you to Zoom if you are signed into Chrome.

    • You might need to enter your student ID number@mcpsmd.net and password. It is the same number and password that you use to sign into your Chromebook.

  3. Click "JOIN A MEETING" in the top right.

  4. Type in the meeting ID.

  5. If it goes to the password screen, type the meeting password.

    • Sometimes it goes to a screen that asks you to login. In the left corner of that screen is “BACK TO ZOOM.” Click that. It will take you to the meeting password page.

    • Type the meeting password.

From logging into Zoom to navigating MyMCPS classrooms, view guides on a variety of topics for parents and students.

Information about the technology tools needed for virtual learning: Synergy ParentVUE, Zoom, and myMCPS classroom.

Parent Academy To Go Series

An online resource to provide parents with basic and simple "How To" technology videos in multiple languages. This resource was created for parents to help students with remote learning.

We will also offer the video in Spanish, Amharic, Korean, Mandarin, Vietnamese and French and future topics will include How to Sign In to A Chromebook, How to Join Zoom Meetings, How to Navigate myMCPS Classroom, and How to Use Google Classroom.