Confidentiality

ASCA and its members affirm their belief in the student’s right to be treated with respect and dignity (ASCA, 2016, A.1.a).

It is the school counselors’ responsibility to fully respect the right to privacy of those with whom they enter a counseling

relationship and to provide an atmosphere of trust and confidence (Lazovsky, 2008; ASCA, A.2.).


A school counselor, who is in a counseling relationship with a student, has an ethical and legal obligation to keep information

contained within that relationship. Confidentiality is the ethical and legal term ascribed to the information communicated

within the counseling relationship, and it must be maintained unless keeping that information confidential leads to foreseeable

harm. “Serious and foreseeable harm is different for each minor in the school setting and is determined by students’

developmental and chronological age, the setting, parental rights and the nature of harm” (ASCA, 2016, A.2.e).


Exceptions to confidentiality exist, and students should be informed when situations arise in which school counselors have

a responsibility to disclose information obtained in counseling relationships to others to protect students, themselves or

other individuals. Privileged communication between a school counselor and a student is a legal term granting protection to

information shared in a counseling relationship only if said privilege is granted by federal or state statue. If privilege applies

it can provide additional safeguards to confidential information.


The School Counselor’s Role

The role of the school counselor regarding confidentiality is:

• To support the students’ right to privacy and protect confidential information received from students, the family,

guardians and staff members

• To explain the meaning and limits of confidentiality to students in developmentally appropriate terms

• To provide appropriate disclosure and informed consent regarding the counseling relationship and confidentiality

• To inform students and the family of the limits to confidentiality when:

• the student poses a danger to self or others

• there is a court-ordered disclosure

• consulting with other professionals, such as colleagues, supervisors, treatment teams and other support personnel, in

support of the student

• privileged communication is not granted by state laws and local guidelines (e.g., school board policies)

• the student participates in group counseling

• substance use and treatment are concerns (CFR 42, Part 2; 2017)

• To keep personal notes separate from educational records and not disclose their contents except when privacy

exceptions exist

• To seek guidance from supervisors and appropriate legal advice when their records are subpoenaed

• To communicate highly sensitive student information via face-to-face contact or phone call and not by e-mail or

inserting into the educational record

• To request to a court of law that a student’s anonymity be used if records are subpoenaed

• To be aware of federal, state and local security standards related to electronic communication, software programs and

stored data

• To advocate for security-level protocols within student information systems allowing only certain staff members access

to confidential information

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• To assert their belief that information shared by students is confidential and should not be revealed without the student’s

consent

• To adhere to all school board policy and federal and state laws protecting student records, health information and

special services (i.e., HIPAA, FERPA, IDEA)