VIRTUAL QUALITY ASSURANCE CHECKLIST

☐ Access to the Maple Bear Faculty Community Website (Tamara), to find the below documents.

Please acess the website at: https://www.maplebearfacultycommunity.com

☐ Review the MB Quality Assurance Handbook (MB Quality Assurance Tab)

☐ Review the MB School Self Assessment and Quality Assurance Review Fillable Form (MB Quality Assurance Tab)

☐ Review the Maple Bear Brazil “Frequently Asked Questions” Page (Academic Resources Tab)

☐ Review the Academic Training Series (Academic Resources Tab)

☐ Review the Foundational Videos and Handbook (Academic Resources Tab)

☐ Review the MBDLC Videos to guide Online Instruction (Academic Resources Tab)

☐ Information and location of school(s) will come from Patti in an email once a contract is given and accepted:

• Where training is occurring;

• Name and contact information for School

☐ Access to Maple Bear Intranet to view support documents and curriculum (Tamara):

https://www.mbgsintranet.ca

☐ Access to Dropbox “Maple Bear Training Materials” Folder” -> Maple Bear Faculty Dropbox -> Quality Assurance Faculty Folder (Tamara)

☐ Mailchimp (MC) – we add you to this platform – Maple Bear uses this platform for all Maple Bear email communication (Tamara). Once we add you to MC you will receive Maple Bear emails through the email you gave us. We will also add your information to our data base (called OrangeHRM) that is secure and confidential.

☐ MC Contracts (LATAM only)

☐ Monique Mansur Terry will email you and set you up on Maple Bear Payroll.

• Once you receive the contract, sign the signature page.

• Then email the entire signed document as one PDF file to the following email address: mbcanadian@maplebear.com.br

☐ MBGS Contracts

☐ Michelle Fulco will email you and set you up on payroll.

• Signed MBGS contracts should be emailed to Tamara Parboosingh at tamara.parboosingh@maplebear.ca

☐ Brazil’s Central Office checklist items:

☐ Brazil Central Office will coach Reviewers on the use of Google Docs to file the MB School Self-Assessment and Quality Assurance Review Form

☐ Maple Bear Digital Learning Community MBDLC – Brazil Intranet created and used by Brazil teachers (MB Curriculum). Bianca will set you up with an email and password and will assist you in getting in. Please do not use this email for anything else.

☐ All QA Review Forms will be filed on Google Docs (Brazil) or filed with Patti Rodger, Director of Training and Quality Assurance (MBGS)

Important E-mails and Who to Ask:

Patti Rodger (Director Training and Education)

patti.rodger@maplebear.ca

Assist with:

• Curriculum questions

• Training or QA questions when visiting a school

• Difficulty with flights domestic or international

• Approval of additional travel before or after training

• Report questions and any school issues

• Not sure who to ask questions - I can direct you

Phyllis Hildebrandt (Academic Director from Maple Bear Brazil)

phyllis.hildebrandt@maplebear.com.br

Assist with:

• Report questions and any school issues

Tamara Parboosingh (Administrative Assistant)

tamara.parboosingh@maplebear.ca

Assist with:

• Intranet Access and questions

• Questions with Dropbox

• Trainer and QA availability each term

Rebecca Manning (Corporate Manager, Toronto Office)

rebecca.manning@mbcentral.com.br

Assist with:

• Receiving final signed contracts for work in Latin America

• Receiving physical copies of contracts for work in Latin America

• Clarifying questions about the language in the contract

• Receiving expense packages for work in Latin America

• Clarifying questions about the Latin American expense policy

• Processing payments for reimbursements and salaries for work in Latin America

• Managing requests for documentation for the CRA for work in Latin America

Bianca Hubert (Academic Analyst)

bianca.hubert@mbcentral.com.br

Assist with:

• Training reports (how to submit)

• Service Center platform (tutorials on how to use it, login, information about schools, latest reports, any problem that may occur)

• Help with communication with the school you are visiting

Monique Mansur Terry (Toronto Office - Office Coordinator)

mbcanadian@maplebear.com.br

• Payroll (salary and reimbursement of approved expenses) for work in Latin America

• Receiving expense packages for work in Latin America

• Clarifying questions about the MB LATAM politics

• Managing requests for documentation for the CRA for work in Latin America