Embedded Files
Read our FAQs that were gathered from training sessions and our early adopters of Gmail and Google Calendar.
Where is the Spam folder?
Where is the Spam folder?
You can find spam by clicking on More on the left-hand side of your Gmail screen. Once you can see the spam folder, you can drag it up above the Less line so that it shows by default on the left.
How can I replicate a rule that I had in Outlook that puts messages directly into a folder?
How can I replicate a rule that I had in Outlook that puts messages directly into a folder?
Make sure you check the Skip the Inbox option in the filter to ensure the message is moved out of the Inbox and into the required label.
I have been sent some appointments that are showing up as an invite.ics file. How can I get this in my Google calendar?
I have been sent some appointments that are showing up as an invite.ics file. How can I get this in my Google calendar?
Use the steps here to import the files into your Google Calendar:
https://support.google.com/calendar/answer/37118
Is there any way in Gmail to replicate the "Quick Steps" functionality in Outlook?
Is there any way in Gmail to replicate the "Quick Steps" functionality in Outlook?
Unfortunately there's no direct Gmail equivalent of Quick Steps in Outlook.
You can create filters to act on messages automatically as they're received in your Inbox (much like Rules in Outlook) and there are also some great keyboard shortcuts available - you can press Shift ? at any time in Gmail to list all of the shortcuts available.
We would also recommend you have a look at the Templates feature which lets you save email messages to re-use them:
I have the reading pane showing on the right of my Inbox but have noticed that I have to scroll to the right to see some messages. Why is this?
I have the reading pane showing on the right of my Inbox but have noticed that I have to scroll to the right to see some messages. Why is this?
This is down to the format of the email you are reading and usually happens when the email contains a wide image that forces it to display in a large width.
Can I show the newest message at the top of a conversation?
Can I show the newest message at the top of a conversation?
Yes, you can install an add-on to allow this:
In Outlook when somebody is out of the office, it gives a little notification at the top of the email you are composing. Can this be done in Gmail?
In Outlook when somebody is out of the office, it gives a little notification at the top of the email you are composing. Can this be done in Gmail?
If the person has set their calendar time to show as "out of office" rather than just putting their Out of Office autoreply on, this will show at the bottom of the message when you email them.
Can you set Gmail to open all messages in a new window?
Can you set Gmail to open all messages in a new window?
No, this cannot be done. You can hold Shift and click on a message to open it in a new window but this will have to be done each time.
Can I show both the Calendar and Tasks on the right-hand side of the Gmail screen?
Can I show both the Calendar and Tasks on the right-hand side of the Gmail screen?
No, at present you can only show one add-on here.
How can I quickly attach files to a message that I have recently saved?
How can I quickly attach files to a message that I have recently saved?
If you are using Windows 10 you can click on Quick Access in the Open dialog box. This lists frequent folders and recent files.
Going forward, when your files have been migrated to Google Drive, this will be much easier and you will see a list of Recent files whenever you add a file from Drive.
Can I show newest messages at the top of a conversation in Gmail?
Can I show newest messages at the top of a conversation in Gmail?
Yes, you will need to install a Chrome extension to do this - find out more
Can I change the font and style of text in Gmail beyond the limited options in the toolbar?
Can I change the font and style of text in Gmail beyond the limited options in the toolbar?
Gmail fonts are limited but you can create text in Google Docs and copy/paste in if you require additional formatting, including tables.
Meeting invitations stay in the inbox even after responding to them. Can I change this?
Meeting invitations stay in the inbox even after responding to them. Can I change this?
This is expected functionality in Gmail - messages can be deleted or archived after opening.
Can I zoom into the presenter's screen in Google Meet?
Can I zoom into the presenter's screen in Google Meet?
You cannot zoom into the presenter's screen, but you can change your meeting layout to Spotlight which shows the presented content only.
Can I react (thumbs up, applause) in a Google Meet?
Can I react (thumbs up, applause) in a Google Meet?
Reaction emojis will be available in Google Meet in the near future.
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