The purpose of the Pool Operations page is to provide employees with an understanding of the pool and plant-room operations, covering all the general areas around the facility to ensure staff gain a thorough understanding of the expected operations while employed at this facility.

For more in-depth information, you may refer to the Pool Filtration and Water Treatment Manual provided by Total Creations during the facility's upgrade, which can be found in the manager's office.

POOL OPERATIONS

POOL OPERATIONS RESOURCES

The Pool Operations Folder provides essential resources for managing pool tasks effectively.

Contents include:

NSW Health Audit: to be completed annually.
Microbiological Testing: results stored in the drive.
NSW Health Response Plans.
Plantroom Troubleshooting guide.
Water Testing Information Sheet.
Pool Dimensions.

CLICK HERE TO ACCESS THE POOL OPERATIONS FOLDER

HEALTHY SWIMMING

DID YOU KNOW?

Infants who are not toilet trained are most likely to spread germs in the pool!

TO AVOID THIS HAPPENING:

Ensure they use the toilet before entering the pool.
Have them wear tight-fitting, waterproof pants at all times.
Change of nappies must be in the change rooms.
After changing a nappy, place the used one in the nappy bin provided and wash your hands thoroughly with soap.

At the facility, we provide disposable aqua nappies for purchase in the kiosk if patrons are allowing infants to swim without tight-fitting pants. There is a nappy change table in the wheelchair-accessible room for parents/carers to use.

CLICK HERE FOR FURTHER INFORMATION FROM NSW HEALTH

HEALTH + SAFETY OF CHEMICALS

The storage and handling of hazardous chemicals are regulated by SafeWork NSW.

Dangerous Goods
These are substances that may exhibit properties such as corrosiveness, flammability, explosiveness, toxicity, oxidisation, or reactivity with water.
Hazardous Substances
These are substances that pose health risks to individuals handling them, and they may also fall under the category of dangerous goods.

We adhere to strict protocols for managing hazardous chemicals, including maintaining a Chemical Manifest.

Personal Protective Equipment (PPE)
It is mandatory to wear appropriate PPE when handling hazardous chemicals. In each plant room, a PPE box is available, containing essential safety gear including: gloves, goggles, breathing apparatus and apron.
Manager Responsibility
The Manager assumes full responsibility for the safe handling of chemicals within the plant rooms.

Separation of Hazardous Chemicals

All hazardous chemicals stored in pool plantrooms, including chlorine and acids, must be kept strictly separated to prevent dangerous chemical reactions. In accordance with SafeWork NSW guidelines, oxidising agents (such as chlorine) must not be stored with acids or other incompatible substances.

Store chemicals in clearly labelled, compatible containers.
Maintain separate, well-ventilated storage areas for chlorine and acid.
Use secondary containment (spill trays or bunding) where required.
Ensure Safety Data Sheets (SDS) are available and accessible at all times.

Reference: SafeWork NSW – Storage and handling of hazardous chemicals

Note:

Never mix chemicals
When manually dosing, always add chemicals to the pool gutters rather than directly into the pool water. This precaution is essential to prevent any adverse reactions and ensure the safety of all individuals involved in pool maintenance.

CLICK HERE TO ACCESS THE CHEMICAL REGISTER

Chemical Shower

A chemical shower, also referred to as a safety shower, emergency shower, or decontamination shower, is a specialised fixture designed to provide immediate and continuous drenching of a person who has been exposed to hazardous chemicals or materials. This rapid drenching helps to minimise the effects of chemical exposure by quickly rinsing away the harmful substances from the body. Chemical showers are an essential safety feature in facilities where hazardous materials are handled or stored, ensuring prompt response in the event of an emergency.

FACILITY SUPERVISION + PLANNING

The Swimming Pool Facility will have a minimum of one qualified lifeguard on duty at all times. To ensure the viability of the facility, the number of staff on duty will generally be restricted to required ratios to ensure customer safety. Expected patronage during different times of the day and season, line of sight, activities, weather, and facility design will all be taken into account in determining supervision planning requirements and staff ratios.

For more detailed supervision information specific to each of the outdoor and indoor pools, please refer to the corresponding sections later in this document. These sections provide comprehensive guidelines and protocols to ensure effective supervision tailored to the unique characteristics and requirements of each pool area.

SUPERVISION STRATEGIES

L+R Group has introduced a comprehensive approach to supervision by categorising it into five distinct areas. This breakdown serves as a guiding framework for managers to efficiently staff and roster according to the specific needs of the facility, ensuring effective supervision at all times. The identified categories are as follows:

Bad Weather
Addressing supervision requirements during adverse weather conditions to ensure patron safety and facility management.
Morning Swimming
Focusing on supervision needs during morning hours, catering to early swimmers and their unique requirements.
Low Patronage
Considering supervision strategies during periods of low patronage, optimizing staffing levels while maintaining safety standards.
High Patronage
Managing supervision effectively during peak hours of high patronage, ensuring adequate staffing to handle increased activity levels.
Special Events
Planning and implementing supervision protocols for special events or occasions, accommodating unique requirements and ensuring smooth operations.

By organising supervision into these categories, managers can tailor their approach to meet the specific demands of each situation, ultimately enhancing overall facility management and patron experience.

CLICK HERE FOR SUPERVISION STRATEGIES

OUTDOOR POOL FACILITY

The outdoor area is a vital component of our offerings, providing patrons with ample space for aquatic activities and enjoyment during the warmer months from November to March.

Here are the key details, rules, and management protocols for this area:

Water Quality Maintenance:
- The pool water must maintain clarity and sparkle for our patrons' enjoyment.
- Regular water testing by staff is imperative, with results recorded in the daily log.
- The pool cleaner should be deployed into the pool each evening to ensure cleanliness.
Outdoor Area Management:
- The outdoor area provides ample space for aquatic activities and relaxation.
- Patrons are encouraged to enjoy the outdoor pool area responsibly, adhering to facility rules and guidelines.

This section outlines the features, rules, and management protocols specific to the 50m outdoor pool area.

50M OUTDOOR POOL

The outdoor pool comprises the following key elements:

Chlorinated 7-lane pool
Dimensions: 50m length by 14m width
Depths ranging from 1m to 3m
Rescue tubes and bum bags available for emergency response
1m diving board
Scattered seating arrangements around the pool
Diving block reserved for swim club and squad training. No public use
4 step entrances and 4 ladder entrances

POOL RULES

Enforcement of pool rules is crucial for maintaining safety and order. These rules include:

No diving in shallow water (deemed as anything under 1.5m)
No running, pushing, or rough play
No back flips or dangerous behavior
Compliance with lifeguard instructions and facility policies

POOL CONFIGURATION + USAGE
The swimming pool's configuration may vary based on the time of day, scheduled events, and bookings. It is the Manager's responsibility to consult the calendar for the upcoming day of operation and adjust the pool setup accordingly. This flexibility in pool arrangement is integral to showcasing the facility's organisational efficiency and ensuring the needs of all user groups are met.

Recreational Swimming
During recreational swimming sessions, Lane 1 and Lane 2 are designated for lap swimming, while the remainder of the pool is open for free leisure swimming. This allocation allows for a balance between structured exercise and casual enjoyment for all patrons.
Swimming Carnivals
For swimming carnivals, all lane ropes must be installed and properly tightened by carnival workers before the event commences. It is important to note that the anti-wave lane ropes are not owned by L+R Group but are provided by the swim club hosting the carnival.
Squad Training
Lanes 1 to 3 are reserved for squad training sessions during the afternoons. This dedicated space allows squads to conduct their training routines efficiently without disruption.
Diving Board Usage
When the diving board is in use, the area must be cordoned off by a float rope extending from the diving board across to the lane rope at Lane 2. Additionally, a diving board sign must be prominently displayed to alert patrons to its use.

By adhering to these guidelines for pool configuration and usage, we ensure a safe and organised environment that meets the diverse needs of our patrons and user groups.

DIVE BLOCKS
The diving blocks at our facility are important tools for competitive swimming and training. To ensure their safety and proper use, please adhere to the following rules:

Cover Usage
The diving block covers must remain on at all times during recreational swimming. They should only be removed for specific purposes such as swim competition meets and squad training sessions.
Competitive Events
The covers may be removed during swim competition meets when authorized by event organisers or coaches.
Supervised Practice
Dive blocks are to be used under the direct supervision of a qualified coach or swim instructor. Parents may be allowed to supervise their child's practice dives, especially when preparing for upcoming competitions; however, this permission is subject to the discretion of the lifeguard.
No Free Play
Diving blocks should never be used for free play or recreational purposes.
Monitoring
Managers and lifeguards are responsible for ensuring that the covers are promptly replaced after squad training sessions and competitions to maintain safety standards.

By following these guidelines, we can ensure the safe and effective use of our diving blocks for all patrons and athletes.

DIVING BOARD
Safety is paramount, and certain rules and operational procedures must be followed to ensure a secure and enjoyable experience for all.

Diving Board Rules:

Single Occupancy
Only one person is allowed on the diving board at a time to ensure safety and prevent overcrowding.
No Multiple Bouncing
Patrons are prohibited from engaging in multiple bouncing or repetitive bouncing movements on the diving board, as this can lead to accidents or injuries.
Clear Area Before Next Diver
The diving area must be clear of individuals before the next diver takes their turn to prevent collisions or accidents.
Non-Swimmers Not Permitted
Individuals who are unable to swim proficiently are not allowed to use the diving board for their safety.
No Backflips
Performing backflips from the diving board is strictly prohibited due to the high risk of injury.
No Rough Play
Rough play or horseplay on or around the diving board area is not permitted to maintain a safe environment for all patrons.
Follow Lifeguard Instructions
Patrons must adhere to lifeguard instructions at all times for their safety and the safety of others.

Diving Board Operations
Efficient and safe operation of the diving board is crucial to maintain a secure aquatic environment. Proper procedures ensure the enjoyment and safety of all users.

Isolation with Rope
The diving board must be isolated with a rope when in use to prevent unauthorised access and ensure the safety of divers.
Closure During Squad Training
The diving board should not be open for use when squad training is taking place to avoid interference with training activities and maintain a safe environment for swimmers.
Active Supervision
Active supervision by lifeguards is required at all times when the diving board is open for use to monitor patron behavior and respond to any emergencies promptly.
Closure During Busy Periods
If staffing levels are low or the facility is experiencing high patronage, it may be necessary to keep the diving board closed to manage safety effectively.

50M POOL PLANTROOM

The plant room is equipped with essential facilities to maintain water quality and pool operations, including:

Disinfection with liquid chlorine
Two large gravity feed sand filters
4000L liquid chlorine tank
Irrigation system
Liquid acid for pH control

The 50m pool, with approximately 2 mega-litres of water, relies on the efficient functioning of the plant room for its filtration and disinfection processes. Central to the plant room's operations are:

Ensuring continuous availability of disinfectant and pH control agents.
Regular maintenance and monitoring of sand filters for optimal performance.
Adherence to safety protocols and guidelines during handling and storage of chemicals.
Prompt response to any plant room-related issues or malfunctions to minimise disruptions to pool operations.

Outdoor Pool Plantroom Induction Video

50 Plantroom Induction.MOV

Key aspects to the Outdoor Pool Plantroom to be familiar with:

AIR COMPRESSOR

Air compressor is used to air rate the sand filters during the backwash process

PUMP SYSTEM

15kw pump, pump basket and no flow switch

PROMINENT

Chemical control unit to dose chlorine and acid

Need new photo and deatils, a a operating notes document with a video?

MANUAL MAKE UP WATER

The balance tank is topped up with a water wizard, if you need to manually add water open this valve.

COMBINATION SHOWER

In case of chemical incident shower and eye/face wash station.

POOL DRAIN VALVE

This valve, positioned behind the chlorine tank, features an extended arm within the pipe, facilitating its operation to drain the pool.

CHLORINE TANK

The liquid chlorine tank holds approximately 4000 litres of chlorine solution.

CHLORINE HOSE ATTACHMENT

This is the designated point where the chlorine delivery truck connects its hose to pump chlorine into the tank. To facilitate deliveries, simply open the gate for the truck driver and provide an extension power lead from the plant room for the pump.

PPE

Gloves, aprons, safety glasses, ear muffs, and masks are stored in the designated PPE boxes. It is crucial to always wear appropriate personal protective equipment (PPE) when handling chemicals.

FIRE EXTINGUISHER

The fire extinguisher is positioned just inside the plant room door on the right-hand side, easily accessible in case of emergency.

POWER BOX

Located on the left-hand side as you enter the plant room. It should be checked in the event of a power outage to assess and address any electrical issues promptly.

UTILITIES

Utilities are located to the side of the kiosk service bench, along the fence line. It is crucial to check and log the status of these utilities weekly to ensure proper functioning and address any issues promptly.

ACID ROOM

Need photo and details

SPLASH PARK

The Splash Park area offers a vibrant and engaging aquatic experience for patrons, particularly families and young children. Here are the key components of our Splash Park:

Lifefloor Soft Floor Tiles
Designed for safety and comfort, the Lifefloor soft floor flooring provides a cushioned surface for patrons to walk and play on, reducing the risk of slips and falls. This floor needs regular checks ensuring no trip hazards and required annual cleaning.

Lifefloor technical documents

Splash Features
Our Splash Park boasts a variety of interactive splash features, including water jets, fountains, and spray arches, creating a dynamic and exciting water play environment.
Large Tipping Bucket
A highlight of the Splash Park is the large tipping bucket, which gradually fills with water before tipping over and drenching delighted patrons below, adding an element of anticipation and excitement to the experience.

SPLASH PARK RULES
It is imperative that the following rules are enforced by all staff at all times:

No Running
Patrons must refrain from running within the Splash Park area to prevent accidents and ensure everyone's safety.
No Rough Play
Rough play is not permitted in the Splash Park to prevent injuries and maintain a peaceful environment for all visitors.
Toddlers and Small Children Only
The Splash Park is designated for toddlers and small children, ensuring age-appropriate enjoyment and safety.
Age Priority
If there are no small children present in the Splash Park, older kids may use the area. However, big kids should not use the area while toddlers are present.
No Sliding
Sliding on the splash features is prohibited to prevent accidents and ensure the safety of all patrons.
Supervision Policy
Our Swimming Pool Supervision Policy applies to the Splash Park, and staff must enforce it diligently. Parents are required to actively supervise their children in this area at all times.

By adhering to these rules and guidelines, we can ensure a safe, fun-filled experience for all patrons visiting our Splash Park.

WATER FEATURES MANAGEMENT
The water features can be activated whenever there is demand for their use. However, it's important to note the following guidelines:

Activation Upon Demand
Water features can be switched on at any time when patrons express a desire to use them.
Conservation Consideration:
To conserve water, refrain from operating the water features when there are no patrons wishing to use the area.

By adhering to these guidelines, we can ensure the efficient use of water resources while still providing an enjoyable experience for our patrons.

SPLASH PARK PLANTROOM

The Splash Park Plant Room is integral to maintaining a safe and hygienic environment within the Splash Park area. Here's what you'll find in our Splash Park Plant Room:

Plantroom Induction Video

Splash plant room induction

Key aspects to the plant-room are:

ELECTRICAL BOARD

This board it to be check if there are any electrical issues with the plant-room

ROLA CHEM

The system is a run off a auto dosing RolaChem unit that doses hydrochloric acid for Ph control and liquid chlorine for disfecentant

FILTRATION

The plant room is equipped with two pressure sand filters, which play a crucial role in removing impurities and debris from the water, ensuring it remains clear and free from contaminants.

The system also has:

2 x 6kw electric pumps
2 x UV lights

WATER FEATURE SYSTEM

The water features are manually activated by switching on the pump. Filtration is facilitated through a hurracaine filter system.

WATER FEATURE VALVES

The water flow can be controlled via the water feature valves

WATER FEATURE FIRE
EXTINGUISHER

As part of our dedication to safety, a fire extinguisher is conveniently accessible in the Splash Park Plant Room to mitigate any potential fire hazards and safeguard the well-being of both patrons and staff. Positioned on the left-hand side upon entering the plant room, this fire extinguisher is readily available for immediate use in case of emergency.

BALANCE TANK & SCREEN PIT KEY

On the wall on the right hand side when entering the plantroom is the key to open the pits the check the balance tanks and gutter screen.

PITS
ACCESS POINTS

Access points for the balance tank and gutter screen, gutter screen should be checked and cleaned daily.

UV LAMPS

Need phot and information

TODDLER POOL

The toddler pool shares water with the adjacent 50m pool and utilizes the 50m plant room. It is specifically designated for non-swimmers and toddlers.

TODDLER POOL SPECIFICATIONS

Length: 9m
Width: 6m
Depth: 50 - 60cm

TODDLER POOL RULES

No running
No rough play
Restricted to toddlers and small children only
No jumping or diving in

AQUA INFLATABLE

Aqua inflatables are utilised during holiday periods to enhance the patron experience at the facility.

INFLATABLE SETUP

Refer to the setup video for detailed instructions.
Ensure the inflatable is securely tied down to the wall and lane ropes.
Do not use the inflatable in windy or gusty conditions.
A staff member should be stationed at the front of the inflatable to control access, while a lifeguard positioned along the side of the pool near the exit supervises patrons, ensures safety, and wets down the inflatable.
Rescue tubes and reach poles must be readily available for use.

INFLATABLE RULES
Place the Inflatable Rule Sign in a visible area for all users, and the lifeguard on duty must point out the rules to users:

Only two children allowed on the inflatable at a time.
No swimming under the inflatable.
No rough play.
No diving.
No jumping off the end slide; users must slide down.
If a person falls off over the side, they are not allowed to climb back on.

CLICK HERE TO VIEW OPERATIONS MANUAL

CLICK HERE TO VIEW INFLATABLE ACTIVITY PLAN

SUPERVISION

The outdoor pool area presents several challenges to effective supervision, including issues with glare, shadows, surrounding walls, and distance. To address these obstacles and maintain a clear and well-managed pool environment, regular roving patrols are essential. These patrols allow lifeguards to actively monitor all areas of the outdoor facility, promptly respond to any incidents or emergencies, and ensure the safety of all patrons. By maintaining vigilant supervision, potential hazards can be identified and mitigated, creating a safer swimming experience for everyone.

LIFEGUARD POSITIONS

At the outdoor facility, the primary lifeguard position is situated at the shallow end between the three pools. This location is strategically chosen as it tends to attract non-swimmers and weak swimmers, requiring close supervision and immediate assistance if needed. In addition to this stationary position, lifeguards should conduct regular roving patrols throughout the entire facility to ensure comprehensive coverage and maintain a safe swimming environment. Roving patrols allow lifeguards to quickly respond to any emergencies or hazards that may arise in different areas of the facility.

Staff should inform and remind the parent or guardian of our Supervision Policy for the safety of their children. This responsibility falls primarily on the lifeguard, but if they feel unable to address the situation, the Manager is to intervene.

SIGNAGE

Effective signage is crucial for delineating different pool areas and conveying important information to patrons. All employees are responsible for ensuring correct signage display during their morning and afternoon routines, with ultimate accountability resting with the facility manager or the highest-ranking employee on duty.

Signage should consistently designate key areas such as:

lap swimming lanes
learn-to-swim lanes
squad training lanes
diving board area
supervision requirements for both children and general pool activities.

Lifeguards and the Duty Manager must verify correct signage display during their routines and promptly make any necessary changes.

KEY CONSIDERATIONS

Morning and Evening Routines Maintenance
It is essential to maintain consistent morning and evening routines to ensure the smooth operation of the pool facility. Staff should diligently execute their assigned tasks during these periods to uphold facility standards.
Enforcement of Pool Rules
Pool rules, including no running, no rough play, no diving in shallow water, and avoiding dangerous behaviors such as back flips, must be enforced at all times. This ensures the safety of patrons and prevents accidents or injuries.
Supervision Policy Adherence
Adherence to the Swimming Pool Supervision Policy is paramount. Staff members should actively supervise pool areas to prevent incidents and respond promptly to any safety concerns or emergencies.
Identification and Supervision of User Groups
Different user groups utilise the pool facility, ranging from lap swimmers to swim clubs and recreational users. It is crucial to identify these user groups and provide appropriate supervision to ensure a safe and enjoyable experience for all.
Maintaining an Organised, Clean, Safe, and Friendly Environment
The outdoor facility must consistently uphold standards of organisation, cleanliness, safety, and friendliness. This responsibility falls on all staff members, who should collaborate to maintain a positive environment for patrons and colleagues alike.

INDOOR 25m POOL FACILITY

To effectively address the various supervision challenges posed by the indoor pool, including glare, shadows, walls, and distance, regular roving patrols are essential.

These patrols help ensure the pool remains clear and well-managed, enhancing safety and supervision within the facility.

The indoor pool must be set up according to the activities and programs scheduled for the day, with appropriate signage placed in visible spots. This includes activities such as squad training, lap swimming, learn to swim sessions, and exercise and training programs. The pool must be well-organized, and lane rope configurations should be adjusted as needed to accommodate different activities. Additionally, there must always be at least one available lap swimming lane or space for the public to use, ensuring accessibility and usability for all patrons.

INDOOR POOL

The indoor pool area features:

Saltwater chlorinated mineral 4-lane pool

Dimensions: 25m length by 10m wide
Depths: 1.1m to 1.5m
Volume approx 325,000 litres

Underfloor heating
Backstroke flags installed
Safety equipment including throw ropes, rescue tubes, bum bags, and whistles on flag poles
Spinal board available for emergencies
Silver seating benches: 3 x large and 4 x small with hanging hooks
Ramp access with 2 aqua chairs provided
2 x Pool blankets available on trolleys
Pulley Pal equipment stored in the storeroom located off the reception area
Pool cleaner for maintenance purposes
Four pool deck heated showers

The pool is to be cleaned with the Dolphin Liberty Pool Cleaner, following the cleaning guidelines outlined in the Pool Cleaners Section of this document. Additionally, the pool concourse, which includes the concrete area around the pool, must also be cleaned, including the gutters. Regular cleaning of roller doors and emergency exit doors is necessary. Attention should also be given to cleaning the office windows and silver skirting during cleaning sessions. Furthermore, specific areas within the pool itself are prone to algae growth and require preventative cleaning measures. Scrubbing these spots twice weekly will effectively prevent algae buildup.

INDOOR PLATROOM

The indoor pool is equipped with its own independent plant room responsible for maintaining its operation. Heating for the indoor pool is provided through a combination of gas and solar heating systems, ensuring efficient temperature control and optimal comfort for patrons.

The plant room features:

Gas heating maintained between 29-30 degrees Celsius
Saltwater chlorinated mineral pool with glass media pressure filters
Underfloor heating system
Pool chemicals storage
Program and activity equipment storage
Fire hose for emergency purposes
Solar heating system
Shelving for organised storage of supplies and equipment

Indoor Plantroom induction Video

Indoor plant room induction

Key Components of the Indoor Plantroom to be familiar with:

ELECTRICAL BOARD

Is located in the top left corner as you enter the plant-room room, can be checked if there are any power issues with the plant-room

ELECTRICAL FILTRATION PUMPS

Water is circulated via 3 x electric circulation pumps.

HEATING CONTROL UNITS

The Solastat and Senztek control unit play crucial roles in monitoring and controlling the gas and solar heating systems for the pool. The pool temperature is set at 29 degrees Celsius to ensure optimal comfort for patrons. These control units ensure efficient heating operations, maintaining the desired temperature levels effectively.

CHEMICAL CONTROL UNIT

The chemical control unit regulates chlorine and acid dosing for water treatment. To ensure precise and safe chemical management, only the manager or approved contractors are authorized to handle this unit. This strict control measure guarantees the proper maintenance of water quality and safety standards within the facility.

NEOLYSIS ELECTROLYSIS UNIT

The electrolysis unit is responsible for producing chlorine, maintaining chlorine levels around 3ppm for optimal water sanitation. This critical process ensures the effective disinfection of the pool water, promoting a safe and hygienic swimming environment for patrons.

HEAT TANKS

Three heat tanks are utilised to hold hot water, which is then used to heat the heat exchanger responsible for heating the pool water. These tanks are heated using a combination of gas and solar energy, ensuring efficient and environmentally friendly heating processes for the pool.

PRESSURE FILTERS

The pool is filtered using three glass medium-pressure filters. This filtration system efficiently removes impurities from the pool water, ensuring cleanliness and clarity for a safe and enjoyable swimming experience.

FIRE HOSE

Inside the door on the left-hand side, you'll find a fire hose. This placement ensures quick access to firefighting equipment in case of emergencies, contributing to the safety of the facility and its occupants.

TOOLs & PPE

Upon entering the plant room, you'll find basic tools and personal protective equipment (PPE) conveniently located on the board to the right. These resources are provided to facilitate work tasks and ensure the safety of staff members. If you notice any damaged or missing equipment, please report it to the manager promptly to facilitate repairs or replacements, maintaining a safe and efficient working environment.

ACTION SHEET

All work or maintenance activities undertaken within the facility must be diligently logged on the action sheet. This logging protocol ensures that tasks are systematically documented, enabling effective monitoring of maintenance schedules and facilitating timely resolution of any issues that may arise.

INDOOR POOL RULES

These rules must be enforced by all staff at all times:

No running
No diving
No rough play
No food or drink, besides water, inside the pool area.
The pool is designated for young children, exercising patrons, and families only.
During morning LTS (Learn-to-Swim) lessons, only lesson participants and their instructors are allowed in the pool area. They must exit the water immediately after the lesson. Staff must enforce this rule consistently.
Our Swimming Pool Supervision Policy must be enforced by staff, starting at reception during pool admission. Remember, children under 5 must be within arm's reach at all times.

It is crucial for staff to actively enforce these rules to ensure the safety and enjoyment of all patrons. Proper enforcement helps create a secure and pleasant environment for everyone. Additionally, maintaining clear and visible signage at all times serves as a constant reminder of the rules and expectations within the indoor facility as well as roving patrols by employees.

POOL SET UP

The indoor pool may need to be configured differently based on the time of day, events, and bookings. The manager should check the calendar for the next day of trade and configure the pool accordingly. Pool setup reflects the facility's organisation, ensuring all user groups are accommodated. User groups include:

RECREATIONAL SWIMMING
Two lanes are to be roped off for lap swimming, with clear signage displayed. The rest of the pool is available for water exercise and recreational use for families with young children.
LEARN TO SWIM

The designated LTS area is always on the pool ledge side.
During weekday PM lessons, two teachers share one lane space.
During weekend AM lessons, the pool is divided into three areas with noodle ropes, essentially creating four teaching areas, with one lap lane included.
During public hours with ongoing lessons, at least one lap swimming lane must be available. During closed hours with lessons, only lesson participants should be in the water.
No one should be in the pool including on the ramp or steps at any time prior to 11am during the AM lessons.
Note: If there is a School Swimming Booking requiring the whole or majority of the pool space, notify the public and members at least 1 week in advance via an email drop, signage at reception, facebook post and also verbally to partons coming in.

SQUAD TRAINING
The designated area for Squad Training is the lanes closest to the ramp.

WATER EXERCISE
Lane ropes should be adjusted as per requirements for water exercise programs. The pool setup varies for AM and PM classes. Confirm with the Duty Manager if unsure.

POOL BLANKETS

Pool blankets are essential for maintaining the pool temperature and reducing gas heating costs. Here are the guidelines for their use:

Nightly Usage

Blankets should be placed on the pool nightly to help maintain the pool temperature.

Installation and Removal
Blankets can be installed or removed either by the pool butler or manually. It is prefered to use the Pool Buttler.
Using the Pool Butler
The Pool butler must be used to bring blankets on and off the indoor pool. Its essential the pool butler is kept of charge at all time when not in use to keep. Ensure wheels are chocked to prevent movement during installation or removal.
Manual Use
Manual use is only to occur if the pool butler is not functioning.
Pulling on Blankets Manually
- Always chock wheels before pulling on blankets manually.
- Utilise sinker toys to prevent trolley movement.
- Two people should work together to pull the blankets on.
- Start with the narrowest blanket and pull up the ramp.
- Position subsequent blankets against the far wall and pull them into place, ensuring proper alignment.
Removing Blankets
Remove blankets starting with the one closest to the far wall by winding it off manually. Proceed to remove the middle and then the smallest blanket from the ramp, pushing blankets back against the wall.
Mechanical Removal
Whenever possible, use the Pool Butler for blanket removal. Refer to the Operations Manual for correct operation procedures.

CLICK HERE TO ACCESS THE POOL BUTLER OPERATING MANUAL

By following these guidelines, the effective use and management of pool blankets can be ensured, contributing to efficient pool operations and energy conservation efforts.

SAFETY EQUIPMENT

Within the indoor facility, it's imperative to familiarise yourself with the following safety equipment items. During regular walks around the facility, please ensure each item is in its designated place, easily accessible, and in proper condition.

RESCUE TUBES

Rescue tubes must be available and easily accessible on the backstroke flags at each end of the pool for swift water rescues.

LIFEGUARD BUM BAGS

Lifeguard bum bags are to be hanging on the pool deck for quick access by lifeguards in case of emergencies. These need regular checks to ensure they contain the following:

a pocket mask
gloves
wound dressing

THROW ROPES

Each end of the pool on the backstroke flags should have throw ropes readily available for water rescues.

TROLLEY CHOCKS

When using blankets, ensure the trolley wheels are chocked with sandbags to prevent movement.

SPINAL BOARD

Positioned against the wall near the emergency exit door closest to the office. Lifeguards are responsible for inspecting the spinal board daily as part of the morning routine to ensure all parts are connected and in good working order.

It's important to note that the spinal board is intended for use only by qualified lifeguards. This ensures proper handling and care during spinal injury cases, maintaining the safety of both the victim and the rescuer.

AQUA CHAIRS

Aqua chairs are provided for patrons with poor mobility or disabilities to facilitate their access to the pool area. Whenever feasible, encourage the carer to assist the patron into the pool, ensuring a comfortable and supported experience.

SUPERVISION

For the indoor pool, supervision remains paramount to ensure the safety of all patrons.

LIFEGUARD POSITIONS

While our primary lifeguard position is stationed at the front desk for immediate assistance, regular roving patrols are still imperative. These patrols enable lifeguards to conduct thorough checks, particularly in blind spots and areas affected by glare. By diligently monitoring the entire pool area, lifeguards can promptly address any concerns and uphold a secure environment for all swimmers.

IMPORTANT POINTS

All employees share the responsibility of ensuring correct signage display during their morning and afternoon routines and updating them when necessary. However, overall responsibility for this task lies with the facility manager or the highest-ranking employee on duty.
Additionally, it is imperative that all staff members replace lane ropes after any program to maintain the proper configuration of the pool. Furthermore, ensuring that all relevant signage is always on display, indicating lap swimming lanes, learn-to-swim lanes, squad training lanes, supervision requirements, and staff training in progress, is essential for the safety and organisation of the facility.

FOYER + RECEPTION AREA

The foyer and reception area serve as the first impression for our patrons, and it is imperative that these areas are clean, tidy, and equipped with up-to-date information at all times. Regular tasks for this area of operation can be found on the daily action sheet.

Key areas of the reception area are:

RECEPTION FOLDER

The reception folder contains the following information to be used by staff:

Fitness Passport information and sign in
Contractor sign in sheet
Key sign out sheet
Communciations
Opearting Notes

This folder should be checked daily for any new information that needs to be read and signed

RECEPTION + FOYER AREA

The reception serves as our main working desk and includes an Eftpos terminal, iMac computer, drawers, and storage. This area should maintain cleanliness and tidiness at all times. It must also have all required customer information up-to-date and available, such as information sheets and membership forms. Additionally, signage should always be up-to-date and displayed neatly.

The foyer area should maintain cleanliness and tidiness as it forms the initial impression for customers. Regular cleaning tasks for the foyer are outlined on the daily action sheet. Tables, chairs, loungers, and notice boards should all be clean, organised, and up-to-date.

ELECTRICAL BOARD

Located just before entering the indoor pool on the right, the electrical board can be checked in case of any power outages. The key can be found on the key rack in the office.

MERCHANDISE

We have three merchandise displays stocked with various brands, including:

Eyeline

Each display should be meticulously organised by brand, with spare stock conveniently stored in the cabinets at the bottom of the displays or in the storeroom. When stock is sold, items from the storeroom should be promptly replenished to maintain a full display.

It's essential to ensure that correct pricing is neatly displayed on the security hooks, which must be locked at all times. The magnetic key for accessing these hooks can be found on the magnetic wall located on the left side before entering the office at reception.

Additionally, merchandise pricing must match that on the point-of-sale system, and any price increases should prompt immediate updates to the price signs. This ensures accuracy and consistency for our customers and staff alike.

FIRE HOSE

Just inside the automatic door when entering the foyer area, there is a fire hose located on your right-hand side on the wall.

OFFICE

The manager's office, comprising the first aid room, staff fridge, security cameras, water testing kits, and computers, is a dedicated workspace.

It is crucial to emphasise that this area is exclusively for managers and should not be utilised for socialising or casual gatherings. As a designated office space, employees are expected to respect its purpose and refrain from entering unless necessary for work-related tasks.

Key Components of the Office are:

FIRST AID

The first aid area, located in the manager's office, features a bed and a fully stocked first aid kit. A retractable screen is available for added privacy when needed. It is imperative that this area is not used for storage purposes. The bed should remain free of items to ensure easy accessibility in case of an emergency, and the area should be kept clean and organized at all times. First aid equipment should be checked daily and restocked during operational audits.

SAFE

Only managers are authorised to utilise the safe, which is solely designated for storing daily takings. Access to the safe’s unlocking code is restricted to managers, and it is recorded in the appropriate register.

KEY BOX

You can find any keys required for access on the left-hand side upon entering the office from the reception desk. It's crucial to promptly return keys after use to uphold security and accessibility.

LIGHT SWITCH BOARD

Efficient management of lighting is crucial for both energy conservation and ensuring adequate illumination for various areas.

Please adhere to the following guidelines:

24-Hour Light
Ensure that the 24-hour light remains on continuously.
Toilet and Foyer Lights
These lights should only be illuminated during daylight hours.
Pool Lights
Use pool lights only during early morning and late evening periods if necessary. Avoid unnecessary use to conserve energy.

AIR UNITS

Air Unit Usage Guidelines:

Exhaust Fans
Ensure that exhaust fans are turned on daily and switched off at the end of the day to maintain proper ventilation.
Split System
The split system located in the office area is to be used exclusively during extreme weather conditions to maintain a comfortable indoor climate. It should be turned off when not in use to conserve energy and ensure efficient operation. Regular maintenance and cleaning of the split system are also necessary to ensure optimal performance and longevity of the equipment.

FIRE EXTINGUISHER

A fire extinguisher is situated in the office area, mounted on the wall to your right near the exit door leading to the indoor pool. The fire extinguisher serves as a critical safety measure to address potential fire hazards. It is essential to familiarise yourself with its location and operation to respond effectively in case of an emergency.

STAFF FRIDGE

The staff fridge is situated in the manager's office for convenient access by all employees. To maintain organization and cleanliness:

Labeling Items
Please label all of your items stored in the fridge with your name and date. This helps to identify ownership and ensures that items are not mistaken for communal supplies.
Shift Completion
At the end of your shift, kindly ensure that you take all of your items with you. This helps to keep the fridge clear and prevents any confusion or clutter.
Discarding Unlabeled or Old Items
Any items found in the fridge without labels or items that are deemed to be old or expired will be discarded to maintain cleanliness and hygiene standards.

STORE ROOM

The storeroom is located opposite the reception desk, next to the entry to the women's change-room.

Please ensure the storeroom door stays closed when not in use and that the lights are turned off when exiting.

Key Components of the storeroom are:

STOREROOM FIRE EXTINGUISHER

The fire extinguisher in the storeroom serves as a critical safety measure to address potential fire hazards. It is essential to familiarise yourself with its location and operation to respond effectively in case of an emergency.

STOREROOM STORAGE SHELVES

This storage area is designated for storing toilet supplies and excess merchandise stock. It is imperative that the area remains organised at all times to ensure easy access to the stored items.

STAFF LOCKERS

To be used by the staff to store their personal items during their shift. Full-time and more permanent employees can arrange with the manager for a permanent locker.

One of the lockers is designated for WaterSchool, where clean dn dry instructor tops are to be stored away.

WASHING MACHINE

It is imperative to use the front loader correctly to ensure optimal performance and longevity. Here are some key points to keep in mind:

Load Size
Avoid overloading the machine, as this can lead to inefficient washing and potential damage to the appliance. Follow the manufacturer's guidelines regarding load capacity.
Detergent Usage
Use the appropriate amount of detergent according to the load size and level of soiling. Excessive detergent can cause excess sudsing and may not rinse out properly.
Water Temperature
Cold wash is to be selected as it is gentler on fabrics. (Hot water is effective for removing tough stains which our instructor tops and sport bibs should not have!)
Cycle Selection
Choose the correct wash cycle for the type of fabric and level of cleaning required. Delicate fabrics may require a gentle cycle.
Maintenance
Clean the detergent dispenser and lint filter regularly to prevent buildup and ensure proper drainage. Additionally, wipe down the door seal and drum after each use to prevent mold and mildew growth.

By following these guidelines, you can ensure that the front loader is used effectively and efficiently for washing stadium sports singlets and staff uniforms.

CHANGE-ROOMS

In our facility, we offer three types of change-rooms: Men's, Women's, and Unisex.

It's crucial to maintain these areas regularly, and staff members should conduct routine checks throughout the day, as well as perform daily and weekly cleaning to ensure cleanliness and hygiene standards are met.

CHANGE-ROOM MAINTENANCE

The change-rooms require regular upkeep, and staff should conduct regular checks. Each change-room inspection should include:

Checking toilet paper supplies.
Sweeping up paper, debris, and rubbish.
Disinfecting and wiping down basins (ensure any cloths used are discarded after use and not reused).

On days with larger patronage or during special events, additional checks and maintenance of the change-rooms will be necessary.

Items within the changroom:

Soap Dispensers
Hand soap dispensers are located at the basins, and shower soap dispensers are provided in the showers. Press down on the two buttons at the base of the dispenser to release and refill.
Toilet Roll Holders
Replacement rolls can be found in the storeroom. A key is required to unlock the toilet roll holder and is located in the key box in the office.
Hand Dryer
Hand dryers are available in the change rooms; no paper towels are provided.
Sanitary Bins
Flick Hygiene Services changes the sanitary bins (including nappy bins) on a monthly basis.

END OF TRADE CLEAN

At the end of each day, there is to be a detailed clean, including:

Sweeping and mopping of the floors
Disinfecting toilets, basins, benches, and showers
Wiping down tiles and spot cleaning with a cleaning agent if required
Replacing toilet paper as required
Spraying air freshener

DEEP CLEAN

1. Cleaning Notes

Each week, there will be a scheduled deep clean of the change-rooms, involving:

Scrubbing the floors
Checking shower and hand soaps
Wiping down tiles, seats, doors, and toilet dividers
Spot-checking for stains or algae and clean as required
Cleaning mirrors

KEY POINTS:

Change-rooms should be regularly inspected to ensure no poor behavior is taking place and that no one is in any difficulty.
If something is unclean or dirty, weather it is on your daily task or not, it should be cleaned up promptly to ensure the change-rooms are pleasant for all users.
On days with high patronage, additional spot cleaning and checks will be required.

IMPORTANT POOL INFORMATION

CONDITIONS OF ENTRY

All patrons are required to adhere to the center's Conditions of Entry, prominently displayed at the entrance, along with a list of acceptable pool behaviour. These conditions have been developed in collaboration with Statewide Insurance and various industry organisations. By paying the entry fee, patrons agree to abide by these conditions and are expected to comply with any reasonable directions given by staff. Click on the Conditions of Entry button for a summary of unacceptable behavior at the center.

CLICK HERE FOR CONDITIONS OF ENTRY

ACCESS FOR PEOPLE WITH DISABILITIES

We participate in the Companion Card Scheme, offering free admission to the carer of a disabled person holding a valid Companion Card for recreational swimming only. This is advertised through the Companion Card Poster at the facility's entrance Please note: this offer is not valid for programs, organised groups or school visits.

While carers should ideally possess an approved Companion Card, staff have the discretion to grant free entry to a carer accompanying a person with a clearly visible disability, such as severe autism or paraplegia. Staff should provide assistance as needed to ensure all patrons can enjoy the swimming pool. Our 'aqua chair' is available to assist individuals in wheelchairs access the pool via ramps and can also be offered to the elderly as needed.

Trained guide dogs and companion dogs are permitted entry into the facility, provided they have proper identification confirming their training. Click HERE for more information on assistance animals.

It is imperative that all Companion Card entries are logged in iClasppro for monthly reporting requirements.

CLICK HERE TO VIEW CARD AND OR FURTHER INFORMATION ON THIS SCHEME

WATER TESTING

Water test.mov

Regular testing of pool water is essential for maintaining water clarity and ensuring the safety of our patrons. The following tasks should be completed by staff and recorded in the daily work sheet:

Ensure the pool is clear of any debris by scooping and running the pool cleaner nightly.
Clear gutter screens of any debris to prevent blockages.
Promptly remove any animal fecal matter from the pool or pool concourse.
Test water chemicals regularly to ensure they are within parameters.
Conduct weekly shock dosing of the pool to maintain water quality.

Page 17 of the Manual details the testing methods that all employees responsible for testing pool water must be thoroughly familiar with. This section provides comprehensive guidance on how to conduct accurate and effective water testing to maintain optimal water quality and ensure the safety of our patrons. All staff members involved in water testing are required to review and understand the procedures outlined in this section to carry out their responsibilities effectively.

Please exercise caution when handling test tubes as they can easily break if mishandled. If using correctly, they should rarely break! Remember to remove the testing water after completing the tests to prevent contamination.

CLICK HERE TO VIEW USER MANUAL POOL TEST 9

POOL CLEANERS

Pool cleaners are essential tools for maintaining optimal water quality by removing debris from the pool floor. It is crucial to use them nightly to ensure cleanliness. Pool cleaners are valuable equipment and should be handled with care.

Key points to remember when using pool cleaners:

Always store pool cleaners under cover, away from wet weather or direct sunlight during the day.
Check and clean cleaner bags thoroughly on a daily basis.
Perform weekly maintenance, including checking probella, tracks, cleaning internal areas, and untangling cords if necessary.
Regularly assess the cleaner's functionality, such as ensuring that bags are collecting dirt and the cleaner is moving in the correct pattern.
Exercise caution when lifting the Wave 300 from the 50m pool; it requires two people for safe handling.
The pools are to be cleaned every night with the appropriate pool cleaner!
There are three types of pool cleaners available:
1. 1. Dolphin - Wave 300 (Outdoor Pool)
  2. Manual Vacuum
  3. Dolphin Cleaner (small cleaner for indoor use).

For all pool cleaner manuals please access Mayrocins online manual resoucre

POOL CLEANER MANUALS

DOLPHIN - LIBERTY 300

To maintain cleanliness effectively within the indoor facility, follow these guidelines for the Dolphin Liberty pool cleaner:

Usage Schedule
Utilise the Dolphin Liberty alternately in the toddler pool and indoor pool each morning while the facility is operational.
Charging Routine
Ensure the cleaner is put on charge each night to maintain its functionality.

The cleaning cycle takes approximately 90 minutes.

Charger Operation
When connecting the cleaner to the charger cable for charging, ensure the charger is turned on.

A red light indicates that the cleaner is charging, while a green light indicates that it is fully charged.

For detailed usage instructions, refer to the operation videos provided. It's crucial to adhere to these guidelines to ensure the effective operation of the Dolphin Liberty pool cleaner and maintain cleanliness within the facility.

LOST PROPERTY

Lost property items are to be stored in the lost property bin, which is located in the storeroom. Items will be kept for up to 1 month. After 1 month, management will do a social media post of the items and any items not claimed within this period they will be donated to a local charity.

Valuable items such as jewellery and watches will be kept in a lost property box in the Managers Office. To claim an item, you must give an accurate description to prove it belongs to you.

SECURITY

Ensuring the safety and security of our facility is paramount. To maintain a secure environment, the following procedures are to be strictly adhered to:

Locking of Doors, Gates, and Windows
Facility staff must ensure that all doors, gates, and windows are securely locked at all times. Any damage to fencing or wires should be reported immediately for prompt repair.
Management of Abusive Patron Behaviour
In the event of abusive patron behaviour, the Manager will intervene. Typically, the patron will be asked to leave the premises. If they refuse, the police will be called to remove them, as they will be considered trespassing.
Evening Check
Prior to closing each night, an evening check must be conducted to verify that all access points to the facility are closed and properly locked.
Automatic Door Switch
Upon leaving, ensure that the automatic door switch is turned to the lock position to secure the entrance.
Arming the Facility
To arm the facility, swipe the pass card three times when leaving. A red light will indicate that the center is armed correctly.
CCTV Monitoring
The facility is equipped with CCTV surveillance, which can be reviewed from the electrical cupboard.

By following these security procedures diligently, we can uphold a safe and secure environment for both staff and patrons alike.

SWIMMING CLUB

The club room is under the jurisdiction of the swimming club, and any utilization of the room must receive authorisation from the Swimming Club Committee.

Admission on club nights:

Members of the public will not be granted access to the 50-meter pool on club nights. The schedule and dates of club nights must be prominently displayed and advertised to the public.
All club memebrs must pay pool admission unless they have a membership, which they are to be punched in.
Fitness Passport is NOT VALID for swimming club nights, squad training, programs or any other organised activity. The Fitness Passport is exclusively valid for casual swimming only. If club members do not possess a pool membership/pass, they are required to pay the pool admission fees.

Swim Club responsibilities include fitting their own lane ropes approximately 15 minutes before the start of the swim club session. Upon completion of the event, the Swim Club is responsible for removing their lane ropes. The Swim Club must submit a booking form to communicate their proposed swim nights, carnivals for the season, or any other requested days and times.

CLICK HERE FOR SWIMMING CLUB WEBSITE

MAINTENANCE

At our facility, we maintain a comprehensive maintenance register to track and log all maintenance tasks. It is imperative that any maintenance issues are promptly reported to your manager for logging.

The maintenance register covers a wide range of maintenance items to ensure the facility operates smoothly and presents well at all times. These items are categorised as follows:

Daily Operations
Tasks essential for the daily functioning of the facility.
Pool Plantroom
Maintenance tasks specific to the pool plant room, ensuring proper operation of pool equipment and water quality.
Stadium Operations
Maintenance activities related to stadium facilities and equipment.
Kiosk Operations
Maintenance tasks associated with kiosk facilities and equipment.
Lawns and Gardens
Maintenance of outdoor areas including lawns, gardens, and landscaping.

Any identified maintenance items should be promptly reported to your manager for logging and subsequent action.

CLICK TO OPEN MAINTENANCE ITEMS

MAINTENANCE

The maintenance register covers a wide range of maintenance items to ensure the facility operates smoothly and presents well at all times. These items are categorised as follows:

Daily Operations
Tasks essential for the daily functioning of the facility.
Pool Plantroom
Maintenance tasks specific to the pool plant room, ensuring proper operation of pool equipment and water quality.
Stadium Operations
Maintenance activities related to stadium facilities and equipment.
Kiosk Operations
Maintenance tasks associated with kiosk facilities and equipment.
Lawns and Gardens
Maintenance of outdoor areas including lawns, gardens, and landscaping.

Any identified maintenance items should be promptly reported to your manager for logging and subsequent action.

CLICK TO OPEN MAINTENANCE ITEMS

LAWNS + GARDENS

LAWNS

The value of a well-maintained lawn extends beyond its aesthetic appeal. A lush lawn acts as a natural air conditioner, cooling the surrounding area by up to 10°C compared to paved surfaces. Additionally, it helps reduce noise levels at the facility.

A healthy lawn is also more resilient against pests, diseases, and weeds. Prevention through regular maintenance practices is key to achieving this. Good routines ensure even coverage, prevent bare patches caused by shade or damage, and promote a well-established root system.

KEY PRACTICES FOR LAWN MAINTENANCE

Maintaining a healthy and vibrant lawn requires consistent care and attention. Here are the key practices that contribute to a well-maintained lawn:

Weekly Mowing + Edging
Regular mowing and edging help keep the lawn tidy, promote even growth, and prevent the grass from becoming overgrown.
Pre-Season Fertilising
Applying fertiliser before the growing season begins provides essential nutrients to the grass, promoting healthy growth and lush greenery.
Weed Control
Utilising methods such as Kamba spraying for weed control and manually removing weeds helps keep the lawn free from invasive plants that can hinder its growth and appearance.
Regular Watering
Adequate watering is crucial for maintaining a healthy lawn, especially during dry periods. Ensuring consistent moisture levels promotes strong root development and overall vigor.
Debris Removal
Removing rocks, sticks, and rubbish from the lawn prevents damage to the grass and ensures a clean and safe environment for patrons. On large patrongage days and special events, lawns are to be checked for and rubished removed.

It's important to note that the responsibility for maintaining the facility lawns lies with the staff. Specifically, staff members are responsible for the inside lawn areas at the pool and stadium. By adhering to these key practices, we can ensure that our lawns remain vibrant, attractive, and conducive to a pleasant environment for all.

GARDENS

In addition to maintaining our lawns, we must also pay attention to the upkeep of our gardens.

Regular inspections and removal of weeds and debris from garden beds are essential to preserve their appearance and health. Pruning may be necessary at times to promote healthy growth and maintain desired shapes.

KEY PRACTICES FOR GARDEN MAINTENANCE

One key practice for garden maintenance is implementing a regular inspection and maintenance schedule. This involves:

Scheduled Inspections
Designate specific times for inspecting the garden areas to identify any issues such as weed growth, pest infestations, plant diseases, or damage to garden structures. This should be done in your preseason check and during your midseason check.
Prompt Weed Removal
Act swiftly to remove weeds as soon as they are spotted to prevent them from spreading and competing with desired plants for nutrients and sunlight.
Pruning and Trimming
Regularly prune and trim plants to maintain their shape, promote healthy growth, and prevent overgrowth that can obscure paths or entrances.
Watering
Establish a watering schedule appropriate for the types of plants in the garden and the prevailing weather conditions. Ensure that plants receive adequate water without risking overwatering or waterlogging.
Mulching
Apply mulch around plants to help retain moisture, suppress weed growth, and regulate soil temperature.
Regular Clean-Up
Remove fallen leaves, debris, and other litter from garden beds and pathways to maintain a tidy appearance and prevent potential hazards. After large patronage days and special events, gardens should be checked for and rubbish removed.

LAWNS + GARDEN EQUIPMENT

The following equipment is essential in maintaining healthy lawns and gardens.

IRRIGATION CONTROL UNIT + PUMP

The irrigation control unit and pump play a vital role in maintaining our facility's landscaping and greenery. It's essential to operate these systems efficiently to ensure optimal water usage and the health of our plants and lawns.

One crucial aspect of managing the irrigation system is the utilisation of backwash water from the tank. Before conducting a backwash, it's imperative to ensure that the red valves are turned off. This precautionary measure helps to empty the tank completely before initiating the backwash process. By following this procedure, we can prevent any potential issues and ensure the effective operation of our irrigation system.

The irrigation system is programmed to activate twice a week to ensure proper watering of the facility's landscaping and greenery.

IRRIGATION TANK

The irrigation tank at our facility utilises backwash water for its operation. It's crucial to ensure that the red valves are turned off before initiating a backwash process. This step is essential to guarantee that the tank is empty before completing the backwash cycle. By properly managing the irrigation tank and its valves, we maintain the efficiency and effectiveness of our irrigation system, ensuring optimal water usage for our landscaping needs.

LAWN MOWER - RIDE ON

The John Deere Ride-On Mower is designated for operation by specific employees only.. This ensures that the ride-on mower remains secure and ready for authorised use.

Lawns are mowed weekly during the summer months and monthly during the cooler months.

LAWN MOWER - PUSH

The push lawn mower is owned by L+R Group and requires unleaded fuel only. Before operating, ensure to check the oil level and add more if necessary. Do not use the mower if the oil level is low or depleted. It is crucial to store the lawn mower in the shed when not in use and avoid leaving it exposed to the elements. Proper storage helps maintain the mower's condition and ensures it remains operational for future use.

WHIPPER SNIPPER

The whipper snipper, owned by L+R Group, is located in the shed. It operates on battery power. After each use, it is mandatory to remove the battery and place it on charge. The battery charge dock station is located in the manager's office for convenient charging.

BLOWER/VACUUM - need photo

The Blower Vac, owned by L+R Group, is intended for clearing debris, such as grass clippings and leaves, from concrete areas within the pool grounds and at the front entry and footpath, ensuring a clean and tidy environment. Its use is required after mowing has been completed and following windy periods. When not in use, the Blower Vac should be promptly stored in the designated location to maintain its condition and prevent damage.

GURNIE
Located in the storeroom next to the women's change rooms, the gurney is owned by L+R Group and is intended for appropriate use in cleaning the pool concourse and gutters of the indoor pool area. This task should be carried out when the facility is closed or during periods when no patrons are present.

GARDENING EQUIPMENT
A variety of tools are available to assist employees with garden maintenance, including rakes, shovels, clippers and weeding tools. It is important to ensure that these tools are stored away in the shed when not in use to prevent loss or damage. Proper storage helps maintain organisation and ensures that the equipment remains in good condition for future use.

ELECTRIC BBQ's

The electric barbecues are designed for user convenience, featuring a simple push-button operation. To maintain cleanliness and hygiene standards, a cleaning bucket containing essential supplies like detergent, a scraper, steel wool, and cloth is available in the kiosk area.

Patrons should be made aware that they need to bring their own BBQ utensils, including cleaning products, and to thoroughly clean the BBQ after each use. This practice ensures a clean environment for all users and prolongs the lifespan of the equipment.

Regular inspections by staff are vital, especially during periods of heavy usage. If the BBQs are found to be dirty, it is our responsibility to promptly clean them and ensure they are presented well for subsequent users.

In case of BBQ malfunction, staff should check the circuit breaker in the indoor plant room, as it may have tripped and switched off, causing the issue. This simple troubleshooting step can often resolve common BBQ problems.

CLICK HERE FOR AQUATIC PROGRAMS

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The purpose of the Pool Operations page is to provide employees with an understanding of the pool and plant-room operations, covering all the general areas around the facility to ensure staff gain a thorough understanding of the expected operations while employed at this facility.

For more in-depth information, you may refer to the Pool Filtration and Water Treatment Manual provided by Total Creations during the facility's upgrade, which can be found in the manager's office.

POOL OPERATIONS

POOL OPERATIONS RESOURCES

HEALTHY SWIMMING

DID YOU KNOW?

TO AVOID THIS HAPPENING:

HEALTH + SAFETY OF CHEMICALS

Separation of Hazardous Chemicals

FACILITY SUPERVISION + PLANNING

SUPERVISION STRATEGIES

OUTDOOR POOL FACILITY

The outdoor area is a vital component of our offerings, providing patrons with ample space for aquatic activities and enjoyment during the warmer months from November to March.

Here are the key details, rules, and management protocols for this area:

50M OUTDOOR POOL

50M POOL PLANTROOM

AIR COMPRESSOR

PUMP SYSTEM

PROMINENT

MANUAL MAKE UP WATER

COMBINATION SHOWER

POOL DRAIN VALVE

CHLORINE TANK

CHLORINE HOSE ATTACHMENT

PPE

FIRE EXTINGUISHER

POWER BOX

UTILITIES

ACID ROOM

SPLASH PARK

SPLASH PARK PLANTROOM

ELECTRICAL BOARD

ROLA CHEM

FILTRATION

WATER FEATURE SYSTEM

WATER FEATURE VALVES

WATER FEATURE FIRE EXTINGUISHER

BALANCE TANK & SCREEN PIT KEY

PITS ACCESS POINTS

UV LAMPS

TODDLER POOL

AQUA INFLATABLE

SUPERVISION

LIFEGUARD POSITIONS

SIGNAGE

KEY CONSIDERATIONS

INDOOR 25m POOL FACILITY

To effectively address the various supervision challenges posed by the indoor pool, including glare, shadows, walls, and distance, regular roving patrols are essential.

INDOOR POOL

INDOOR PLATROOM

ELECTRICAL BOARD

ELECTRICAL FILTRATION PUMPS

HEATING CONTROL UNITS

CHEMICAL CONTROL UNIT

NEOLYSIS ELECTROLYSIS UNIT

HEAT TANKS

PRESSURE FILTERS

FIRE HOSE

TOOLs & PPE

ACTION SHEET

INDOOR POOL RULES

POOL SET UP

POOL BLANKETS

SAFETY EQUIPMENT

RESCUE TUBES

LIFEGUARD BUM BAGS

THROW ROPES

TROLLEY CHOCKS

SPINAL BOARD

AQUA CHAIRS

SUPERVISION

LIFEGUARD POSITIONS

IMPORTANT POINTS

FOYER + RECEPTION AREA

RECEPTION FOLDER

RECEPTION + FOYER AREA

ELECTRICAL BOARD

MERCHANDISE

FIRE HOSE

OFFICE

WATER FEATURE FIRE
EXTINGUISHER

PITS
ACCESS POINTS