Remote Proctoring

There are several creative options for you to explore with remote proctoring capabilities. You will need to think through the types of exams and quizzes you will be giving. Here are some examples:

• You could host a live synchronous class session and provide an oral exam.

• You could set up a quiz/exam in Canvas and have students take while in a Zoom session with you with you monitoring the screens and asking students to put their cell phones on the ground while taking the exam.

• You could set up a quiz/exam in Canvas and have students take it as is. You can then use the Quiz Log Auditing Feature to monitor what students did during the exam. Check out the Canvas page for a specific video on the Quiz Log Auditing Feature.

• You can have students use Canvas Studio or Panopto to record BOTH their screen and their webcam of them taking the test. The students can then upload the recordings into an assignment in Canvas.

• Use Honorlock proctoring solution.

Honorlock

NOTE: IF YOU HAVE A POPUP BLOCKER, YOU WILL NEED TO DISABLE IT FOR HONORLOCK TO WORK!!!

Just a few reminders with using Honorlock:

• Students will need a webcam to use as they will need to do a 360 of their testing space.

• Students will need a photo ID (driver's license or student ID will work).

• Students will need to the CHROME browser to use.

• IT IS THE INSTRUCTOR'S RESPONSIBILITY TO READ/WATCH ALL RESOURCES RELATED TO UTILIZING THIS ADDITIONAL TOOL. You need to be aware of everything in case you need to answer students' questions

• The Honorlock support contact information is provided on the resources site.

• You will need to communicate with students that you are using Honorlock and what they will need. There is an example communication to students below.

Resources from Honorlock

The following resources were created by Honorlock to help you with setting up the proctoring software for your quizzes & exams. If you are planning on using Honorlock, please read and watch ALL documentation before implementation.

The best method of contact is to email us at support@honorlock.com. There is also a live-chat option in the Honorlock LTI or you can contact our support line at 844-243-2500

Honorlock's Recommended Communication to Students

Honorlock will proctor your exams this semester. Honorlock is an online proctoring service that allows you to take your exam from the comfort of your home. You DO NOT need to create an account, download software or schedule an appointment in advance. Honorlock is available 24/7 and all that is needed is a computer, a working webcam, and a stable Internet connection.

To get started, you will need Google Chrome and to download the Honorlock Chrome Extension. You can download the extension at www.honorlock.com/extension/install

When you are ready to test, log into Canvas, go to your course, and click on your exam. Clicking "Launch Proctoring" will begin the Honorlock authentication process, where you will take a picture of yourself, show your ID, and complete a scan of your room. Honorlock will be recording your exam session by webcam as well as recording your screen. Honorlock also has an integrity algorithm that can detect search-engine use, so please do not attempt to search for answers, even if it's on a secondary device.

Good luck! Honorlock support is available 24/7/365. If you encounter any issues, you may contact them by live chat, phone (844-243-2500), and/or email (support@honorlock.com).

Honorlock Privacy Concerns

Lipscomb University moved to remote course delivery on March 23, 2020. As we continue to engage in this different teaching and learning environment, there have been and will be questions about different aspects of this situation.

Lipscomb University is committed to doing everything within its power to support your academic success as you complete your studies this semester. We suspect there will be moments, maybe even days, of challenge, frustration, and stress. But we hope in those times we remember that we are still engaged in the experience of learning. Learning is always about discovery, and discovery has been front and center for all of us during the past few weeks.

The university is depending on a variety of technological resources to ensure the best teaching and learning experience possible, so you can successfully continue your academic journey. Canvas, Zoom, Panopto, and Honorlock are a few of the platforms the university has provided to assist faculty in delivering course content and assessing the learning of that content. Faculty are using a variety of assessment techniques and one of those may be online proctored testing.

Lipscomb University has signed a contract with Honorlock to provide options for online proctored testing. We understand some concerns have been raised by students and their families in regard to privacy and security. Lipscomb University’s General Counsel and Information Technology and Security personnel have approved the specific legal requirements in the contract for privacy and security of student information.

Honorlock and Lipscomb University are committed to protecting student privacy. Lipscomb University’s contract with Honorlock requires Honorlock to comply with the Family Educational Rights and Privacy Act (FERPA)and includes additional security provisions not provided in Honorlock’s standard agreement. In addition, Honorlock complies with the General Data Protection Regulation (GDPR), which reflects the rigid security Honorlock has in place.

Honorlock’s Student Privacy Statement includes the following statement: “Student privacy is incredibly important – to students, to professors and to Honorlock – especially in these uncertain times. While we are all struggling under this ‘new normal,’ we wanted to take a moment to address some unfounded fears that are making the rounds about privacy. Being students once ourselves, when we decided to build the Honorlock infrastructure for testing, we wanted something seamless for users while also protecting the privacy of those who use our solution. For these reasons, the Honorlock system only requires that you install the Honorlock Chrome extension into Google Chrome.”

Further, Honorlock’s Student Privacy Statement, which can be found at https://honorlock.com/student-privacy-statement/, addresses the following concerns, some of which are also addressed below:

· Does Honorlock access other computers, mobile devices and equipment on the network and scan them for information?

· Does Honorlock route traffic through your servers in order to analyze or monitor information from devices on the server?

· What can Honorlock do?

· Does Honorlock sell or share your data?

Again, Lipscomb University values your security and has taken every precaution to make certain your information is protected. Below are some frequently asked questions regarding Honorlock’s practices and processes.

Frequently Asked Questions

What do I do if I do not have the resources to participate in online proctored testing?
Communicate any limitations or obstacles you have regarding online proctored testing to your instructors so they can work with you. Students experiencing a financial hardship related to acquiring the appropriate technology should contact Catherine Terry at Catherine.Terry@lipscomb.edu.

Can my information be sold to third party vendors if I participate in Honorlock?
No. Honorlock’s Student Privacy Statement prohibits it from selling your information to third parties.

Does Honorlock scan home networks or monitor data from devices connected to the same network?
No. Honorlock does not scan your network or monitor data from any device on the network. Honorlock does not scan your network, your computer, your phone or any other devices on your network. Honorlock has no access to anyone’s network or devices, nor could they unless they are given access by the owner or user. Furthermore, Honorlock does not route traffic from your device through their servers in any way. Honorlock has a patent that is available for public access that explains the exact process in which they know when a student is searching the internet for exam content. It is a complex method for both scrubbing content from the web and also knowing the exam questions being presented to the exam taker through the LMS. With question sequencing and randomization, they are able to triangulate when a search takes place for the exam questions and content within the exam. This is done through partnerships and other means of self-hosting content. If students are not searching for their exam questions during the time of the exam there is nothing Honorlock can track in regards to any computer, mobile device, tablet, etc. within the household or place the exam is being taken.

Does Honorlock have the ability to monitor my secondary devices during an examination?
Students using their smartphones to search online resources for test questions should note Honorlock utilizes a manual technology to detect academic integrity issues. Specifically, Honorlock hosts websites with seeded test questions that, when accessed during an examination session, sets off an action on the phone. This action is picked up during the student’s session and alerts instructors to review academic integrity issues. Honorlock does not initiate any technologies to eavesdrop on the student’s smartphone activity either during or after an examination session. It is important for students to understand they are not authorized to use their phones during an Honorlock proctored examination.

Is someone watching me the whole time?
Yes and no. Your webcam is recording you during your test, but no one is watching your exam in real time. Honorlock uses AI technology to monitor your session, and, if it senses that something is wrong, it will trigger a live proctor pop in. The proctor will assess the situation, help you get back on track, and send any notes about the incident to your instructor. After your test, one of Honorlock’s exam proctors may review the exam session to look for any potential violations, and the recording will also be sent to your instructor along with any notes from Honorlock proctors.