Search organization content
Embedded Files
Centers of Excellence Site
  • Home
  • Site survey
  • OKRs
    • Experience
    • Quality
    • Sustainability
    • Efficiency
  • CoE
    • Main Objectives & Process
    • CoE Forums
    • CoE OKR's
    • Trainings
    • General Information
      • Onboarding process
      • Phalanx program CoE Evaluations
    • Business Analysis
      • Trainings BA
        • BA Training Resources
      • General Information-BA
      • Main objectives & Process-BA
        • BA Process
      • BA Forums
      • BA OKR's
    • Quality Assurance
      • QA_CoE_Process
      • QA_CoE_Trainings
      • QA_CoE_Growth
    • Agile
      • Trainings Agile
      • General Information- Agile
        • Deployment Challenges
        • Users Story structuring
        • Agile methodology challenges
        • Resource transition
        • Responsabilities
      • Main objectives & Process- Agile
      • Agile Forums
      • Agile OKR's
    • UI/UX Design
      • General Information-UX/UI
      • Trainings UXUI
      • Main objectives & Process- UX/UI
      • UXUI Forums
      • UXUI OKR's
    • DevOps
      • Trainings DevOps
      • General Information
      • Main objectives & Process
      • DevOps Forums
      • DevOps OKR's
    • Support
      • Main objectives & Processes
      • Growth & Trainings
      • Support Forums
      • Support OKRs
      • General Information
Centers of Excellence Site
  • Calendar

      1. Accept or Decline your calendar meetings

      2. Make sure to reserve time in your calendar for task completion 

      3. Maintaining task organization and time management practices

  • Meetings

      1. Take note of the main points that need to be highlighted

      2. If you have any questions or concerns about the meeting's topic, always raise your hand

      3. Scheduled weekly, Bi-weekly or monthly meetings with your team, to talk about different topics and matters of the department (OKR's, retrospective meetings, etc)

  • Email

  1. Email etiquette course  (Head of email, greetings, redaction, response times)

  2. Schedule aside time in the day for review, response, and follow-up

  3. Confirm receipt of all emails

  4. If we receive a client email, make sure to follow up all the progress and involve on the best solution to be provided

  5. Sort your emails into categories by establishing folders for each subject and priority

  6. According to the priority, provide an answer at least as received

  • Team communication 

      1. Active participation in CoE slack channel 

      2. Encourage your team members to participate actively in their Slack channel

      3. Confirm receive for the slack messages

      4. Create a structure to have constant communication through your team channel, providing information of interest

  • General practices

      1. Review the CoE activities space as a reminder, same as for the constantly activities you complete.

      2. Updated click-up for each iteration taking into account the 4 main points to complete (Status, iteration tags, current progress, grade, self evaluation) 

Report abuse
Page details
Page updated
Report abuse