IN- PERSON SUPPORT

The Office for Students with Disabilities is located in the Student Services Bldg., #1320.

Operating Hours

• Monday -Thursday: 8 a.m. – 6 p.m.

• Friday: 8 a.m. - 5 p.m.

Phone Support

(323) 343-3140

5151 State University Drive
Los Angeles, CA 90032
(323) 343-3000

VIRTUAL SUPPORT

OSD is currently offering virtual support, via Zoom. Students have up to 15 minutes per drop-in, if additional time is needed, our team will assist with scheduling an appointment. 

Current Operating Hours

• Monday: 4:00 pm - 6:00 pm 

Virtual Support Room  

The waiting room will be activated; there may be a brief wait when you enter the virtual support room. 

REGISTRATION PROCESS

1. COMPLETE AN APPLICATION

ACADEMIC ACCOMMODATION DOCUMENTATION

Disability documentation should contain a specific diagnosis indicating whether the disability is temporary or permanent, with a concise description of the functional limitations imposed by your disability. All documentation must be legible and provided in English. If the original documentation is in another language, the student will need to provide a translated copy. Students without documentation are invited to discuss their specific situation with a Disability Management Specialist. 

Academic Accommodations Application

STUDENT HOUSING & RESIDENCE LIFE ACCOMMODATION DOCUMENTATION

Because emotional support animals are considered accommodations, residents must provide a written request for a reasonable accommodation and appropriate supporting documentation from the student's treating licensed medical or mental health professional to OSD. Documentation will be evaluated by OSD and not by university housing. University housing will have procedures that must be followed to register the animal if approved. 

Documentation shall include an original letter that must be submitted on official letterhead from a licensed medical or mental health professional dated within the last 30 days, and must include the following: 

• The provider's professional opinion that the condition qualifies as a disability (i.e., a physical or mental impairment which limits a major life activity). 

• The provider's opinion is that the emotional support animal has been prescribed for treatment purposes and is necessary to mitigate symptoms associated with the condition in order to have a reasonable accommodation to use and enjoy housing services. 

• Any other information that would provide OSD the ability to determine the appropriateness and need for the emotional support animal. OSD may require additional information or documentation. 

For more information, please visit the CSU Policy webpage for Policy on Service and Emotional Support Animals on Campus. 

Housing and Residence Life Accommodation Request Deadline:

Housing accommodations are dependent on availability. If an accommodation request is not available, the student will be placed on a waiting list (Housing and Residence Life). To allow time for processing of all materials for roommate and space assignments, OSD will accept applications and documentation for:

Fall semester:

• May through July 15

• No accommodation review/approval will be conducted on move-in day.

Post- Deadline Accommodation Requests

For students needing housing accommodation that arises for the first time after the deadline has passed, requests will be reviewed on a rolling basis. OSD and Housing will strive to meet late applicants’ needs as soon as reasonably possible.

If you are having issues adding your medical documentation via the application, please contact: 323-343-3140 or email osd@calstatela.edu.

2. SCHEDULE AN INTAKE APPOINTMENT

The Office for Students with Disabilities will review your application and documentation to determine if it is appropriate and complete. Our office will inform you if clarification and/or additional documentation, records, and/or materials are needed.

Once we screen your information, an OSD staff member will contact you to schedule a one-hour intake appointment with a Disability Management Specialist.

3. MEET WITH A DISABILITY MANAGEMENT SPECIALIST

Through an interactive discussion, your Disability Management Specialist will help determine which accommodations you are eligible to receive based on your disability-related functional limitations.

NOTE: Completing an application does not mean you are registered with our office or eligible to receive services. Disability Management Specialists determine eligibility during intake.