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CHILD & ELDER CARE

Plan Summary
How to Access Care

Important Provider Change Effective January 2025: We are thrilled to introduce Upwards, the largest childcare network in the U.S. Upwards offers 24/7 care managers to help families access reliable, affordable child and elder care. This shift from Bright Horizons is a direct response to staff feedback, providing greater options for care closer to work and home. All staff members are automatically eligible for this benefit, and Alliance covers 100% of the up-front premium cost plus 4 free backup care credits per staff member each year.

Plan Summary

Dedicated Care Navigator

Upwards provides a dedicated Care Navigator, a personal assistant to help you find care, schedule tours, and enroll your family, saving you time finding the best licensed and affordable childcare, elder care and backup care for your family.

Childcare Benefits

Unlimited matchmaking for childcare services and access to the largest childcare network with over 126,000 vetted providers.

  • Full-time/part-time/occasional care

  • Backup care

  • Nannies

  • Babysitters

  • Tutors

  • After school programs

  • Summer camps

Elder Care

Unlimited matchmaking for aging-in-place services and access to The Helper Bees network.

  • Daily assistance and companionship
    (Light housekeeping, errand running, transportation, medication reminders, cooking)

  • Personal Care
    (Showering, toileting and incontinence, grooming and dressing, transferring assistance)

  • Specialized Care
    (Azheimer’s care, dementia care, diabetes management, dialysis care & visits, parkinson’s disease care, stroke care, ALS care)

Watch Webinar

How to Access Care

Sign up and answer a few questions about your family's needs in about 3 minutes.  Access the Upwards via the website or by calling Upwards at (213) 464-1874.

Get 1:1 help from a dedicated care navigator and priority access to vetted care providers!

Have questions? Check out the Upwards Childcare and Elder Care FAQ for answers to common questions about using your Upwards benefits.

Questions? Email us at humanresources@laalliance.org

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