Technology Support

If students need technology support we ask that students click on the "Tech Help" app on their iPad and complete the form for tech support. The Joseph Sears School Technology Department will contact them as soon as possible within school hours, Monday - Friday.

IF THEIR DEVICE IS NOT WORKING AT ALL PLEASE VISIT THE TECHNOLOGY OFFICE.

In the meantime, please run through the following troubleshooting steps, which may provide a solution to your tech challenge:

1. Restart your iPad (make sure it turns all the way off before turning it back on).

2. Sign out of an application if it's not working, and sign back in.

3. Close the app if it's not working, and reopen it.

If parents/guardians have any questions please click here for assistance from the tech department.