Canvas Essentials 

1. Go to the main Kean webpage   (or try this link: Canvas) 

2. Click on QUICKLINKS

3. Click on CANVAS

4. Type in your Kean email credentials 

NOTE: If you have issues with log in, please fill out a ticket with OCIS. 

Faculty interested in learning more about Canvas can take advantage of the below support options. Please feel free to reach out to drosen@kean.edu if you have any questions.

1) CTL interactive workshops:  Calendar of Workshops & Registration . Sign up for a workshop in LibCal. If you have questions, please feel free to email Dr. Rosen at drosen@kean.edu 

2) LIVE Webinars, every weekday through July 31, 8 am- 6 pm.   Click to learn how to register  

3) Self-paced online options: 

• • Explore these step-by-step guide to learn on your own and at your own pace. 

  • Faculty can also learn more about Canvas via these instructor guides  

  • Watch these how to videos for instructors

  • Watch these video tutorials

4) Books: Some have found these books helpful: Canvas for Dummies and Canvas Course Design (advanced skills)

5) Instructure can answer questions about Canvas via the 24/7 helpline. Simply call (855) 781-8511 or click this link for Canvas help via chat.

• Faculty have access to a 24/7 Canvas help via Instructure

  1. helpline (855) 781-8511 

  2. Click here for Canvas help via chat

• Contact CTL for support. Either drosen@kean.edu or kcurran@kean.edu

• It is recommended that students watch this Getting Started Series of videos. 

•  More resources can be found here: Canvas student guide; videos for students; STUDENT CHAT helpline, phone helpline (855) 781-8511

• Students in need of technical support can access help via a STUDENT CHAT helpline or by calling the Canvas helpline (855) 781-8511 

FAQ from Students

What are the basic computer specifications for Canvas?

Which browsers does Canvas support?

How can I use Canvas on my mobile device?

VIDEOS

• 200 - Canvas Overview for Students

• 202 - Assignments Overview

• 207 - Discussions Overview

• 219 - Quizzes

• 217 - Grades

• 101 - User Settings (All Users)

• 11 min orientation;  5 min orientation

TECHNICAL QUESTIONS

For technical issues and questions, please contact OCIS. Go the OCIS Helpdesk Portal

• Yes. You do not have to be the primary resource for students when they need Canvas help. Students can access

  1. Canvas student guide  

  2. Watch videos for students

  3. Use the STUDENT CHAT helpline 

  4. Calling the Canvas helpline (855) 781-8511 

When you register, Instructure Learning sends you an email with a zoom link. If this link does not work, you can log in directly in Canvas. 

10 minutes before the session, open Canvas (link) and do the following

1) Log in using your Kean email credentials (best to use a Chrome browser)

2) Click on the "Help Menu" and a second menu will pop-up

3) Click on "Training Services Portal " (under the panda)

4) Authorize (since this is a paid subscription, they ask us to authorize it)

5) In the calendar, find the session you want to attend

6) Click on "Live! Join Session"

Yes. Special trainings can be arranged. Below is a list of some of the departments the CTL. Contact drosen@kean.edu

• OCIS automatically creates (1) a sandbox and (2) a CANVAS course shell for each course a faculty is assigned to teach

• To open your course (or sandbox), 

  1. In Canvas, click on "Dashboard" - a link in the left side menu (example here)

  2.  Scroll to review the images in your dashboard. Your course should be listed under "unpublished courses"

  3. If you do not see your course listed, please contact your department chair and/or fill out a ticket with OCIS.

NOTE: Course shells are created based on registration information, you do not have to do anything to add (or remove) students