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Aboriginal Health & Cultural Safety
Aboriginal Health & Cultural Safety
Aboriginal Health Team
The services of the Aboriginal Health Team are open to anyone in the region who self-identifies as Indigenous – First Nations (status and non-status), Inuit, and Métis.
Aboriginal Health Coordinators: Sage and Josie provide support and advocacy for Aboriginal patients. Connecting patients to other community health, wellness and cultural supports, attending medical appointments with patients, and other supports, as directed by the Aboriginal patients. Sage and Josie have a dual focus to their roles and can also offer educational support for health care providers around Aboriginal cultural awareness, sensitivity and agility.
Sage Laboucan (West Kootenay Region)
healthcoordinatorwk@coinations.net
250-608-4552
Josie Moro (Grand Forks/Boundary Regions)
healthcoordinatorgf@coinations.net
250-444-9599
Aboriginal Patient Navigator: Katie works collaboratively to provide a respectful and safe health care journey for Indigenous individuals who are in hospital.
Katie Rumbolt (West Kootenay & Boundary)
katie.coinations@gmail.com
250-551-4395
Cultural Safety Toolkit
Cultural Safety Toolkit
Visit kbculturalsafety.org to explore the 'Cultivating Culturally Safe Care in Your Clinic' toolkit, an inventory of Aboriginal patient resources to support and enhance the practice of Indigenous cultural safety and humility in KB. You can order hard copies of this beautiful resource by contacting Alison Grame at agrame@kbdivision.ca.
Creating Welcoming and Culturally Safe Environments Throughout the Kootenay Boundary Health Care Region
Creating Welcoming and Culturally Safe Environments Throughout the Kootenay Boundary Health Care Region
A report by the Kootenay Boundary Aboriginal Services Collaborative on how to make clinics, hospitals and health care settings more welcoming for Aboriginal people.
Cultural Safety Talking Circles
Cultural Safety Talking Circles
2nd Tuesday of each month 12:00-1:00 pm.
These small group sessions allow a safe space to discuss experiences related to Indigenous Cultural Safety and Humility. Each Talking Circle will have a theme as a starting point for sharing and discussion. All members of PCN clinic teams are encouraged to attend, even if you’ve attended in the past. Encourage a colleague to join you. Learn more & register here.
Health Connect Registry (HCR) - Guide for Clinics
Health Connect Registry (HCR) - Guide for Clinics
The Kootenay Boundary Health Connect Registry (KB HCR) is a centralized waitlist for unattached patients seeking a primary care provider in the region.
For fairness to all unattached patients seeking a provider, all clinics are encouraged to use the KB HCR as the single primary waitlist for ALL patients in Kootenay Boundary. KB HCR Patients are registered and attached in chronological order based on their registration date, and clinics are relieved of fielding repeat calls from unattached patients and managing individual waitlists that become outdated and overwhelming. And, patients are registered once on a centralized waitlist, not on multiple clinic waitlists.
Unattached high-priority patients can be flagged for priority enrollment. These patients are referred as soon as possible to local clinics able to attach new patients, or to KB Health Online, our regional virtual clinic that provides interim care to complex, urgent and semi-urgent patients. KB Health Primary Care Clinic provides primary care until attachment to a physical clinic in their community can be arranged.
Clinic Management (HR, Workplace Safety)
Clinic Management (HR, Workplace Safety)
WorkSafeBC & Workplace safety for your clinic
WorkSafeBC & Workplace safety for your clinic
Doctors of BC and WorkSafeBC have partnered to develop resources to help physicians understand what they need to know to have a safe and healthy workplace in their clinics, including how to identify and meet WorkSafeBC’s regulatory requirements for their practice. The resources include case studies to help physicians understand office-based strategies to enhance the safety of their practice, staff, patients, and themselves and also include some "I wish I had known this" reflections from colleagues.
Optimizing your practice: WorkSafeBC and safety at your workplace - Recorded webinar & Slide deck
*New* MOA HR Toolkit
*New* MOA HR Toolkit
The MOA HR Toolkit is a newly developed resource to support your clinic on the MOA recruitment and retention journey - from recruiting and onboarding to performance evaluation and professional development. Designed to be a one-stop hub for clinic managers and office leads, the site is full of useful HR tools and resources, including downloadable templates that can be fully customized to suit your clinic’s needs. Visit moatoolkit.ca to see all this handy resource has to offer.
Learning Labs
Learning Labs
Visit the PCN Learning Lab page to learn more about the different learning labs and to view resources and archived presentations.
Team-Based Care
Team-Based Care
Resources to support the development of PCN teams
The following resources are available to clinics to support the integration of PCN clinicians:
Education
Ongoing PCN Learning Lab activities for PCN clinicians, MOAs, and the wider PCN community to foster a learning culture within the KB PCN.
One-on-one coaching sessions for members of PCN clinic teams.
FPSC Supports for Team Based Care - an overview of supports provided including coaching, peer mentor support, etc.
Navigating the Team-Based Care Journey - a guide to implementating and improvemng of Team Based Care.
Team Based Care BC Newsletter - great collection of TBC resources including upcoming events, podcasts, etc.
Funding
FPSC Minor Tenant Improvement Funding: one-time funding is available to family physician owned/leased PCN clinics for minor tenant improvements;
FPSC Team Based Care Grant: a one-time grant of $15,000 is available for each 1.0 FTE interprofessional team position created after April 1, 2019. NOTE: the grant is prorated for part-time team members (minimum 0.2 FTE). Frequently Asked Questions.
Quality Improvement
Quality Improvement
KB PCN Quarterly Report
KB PCN Quarterly Report
Patient Experience Survey - Regional Results
Patient Experience Survey - Regional Results
2022 Regional results are available here. Individual clinic PES reports were sent to clinics that received sufficient responses.
2024 PES closed on Feb 29th, 2024. Regional results will be shared here once avialable.
PCN Governance Changes
PCN Governance Changes
FPSC PCN Governance Refresh document - Summary of changes provided by the FPSC (December 2022)
FPSC PCN Governance Refresh slides - Presentation to the interior region (January 2023)
FPSC Refreshed Approach to PCNs - Website and PDF (August 2023)
Email Communications
Important Changes to PCN & CSC - January 19, 2023
PCN Governance Refresh Bulletin - February 6, 2023
PCN Governance Refresh Bulletin - September 7, 2023
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